Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
45 lifetime reviews. Includes reviews of Fiat of Las Vegas from DealerRater.com
  • MUST GO THERE IF YOU'RE IN THE MARKET FOR A FIAT

    Towbin Fiat/Fiat of Las Vegas off of Jones is the best dealership I've been in my life.. I've been to VW, Ford, Acura, BMW and MBZ dealers and thi...


    Show Full Review

    Towbin Fiat/Fiat of Las Vegas off of Jones is the best dealership I've been in my life.. I've been to VW, Ford, Acura, BMW and MBZ dealers and this was by far the greatest experience I have ever had... Once you go there ask for Vanessa Rau Product specialist, which in turn she will direct you to Jovan in the Finance department. She took care of us the first time My wife and I went there to look at the 500L.. A+++++ for customer service... one of the greats!!! Vanessa made it her priority to get us what we wanted, she asked us what our "must haves" were and that's it, she went to work... Vanessa became a member of our family as we became a member of the Fiat Family... 5 months later, my wife and I took our Fiat in for routine oil change etc, and of course My wife fell in love with this other 500L which was Deep red pearl. That particular day Vanessa was on her weekend so Mike (sorry I forgot his last name) took care of us. He asked us what could he do to help us get into this other car, we told him and BAM!!!! mike made it happen... Jovan then stepped in and got the ball rolling... we were in and out within a few hours... What a wonderful crew including LJ (I think those were her initials) the receptionist. They truely made it feel like home.. Great job too all of you wonderful people.. Keep up the good work..

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awful customer care service, I was on my own
    March 27, 2017

    My latest visit to this dealership was short from a nightmare. I spoke to couple of managers there and they were but very uncaring about the situa...


    Show Full Review

    My latest visit to this dealership was short from a nightmare. I spoke to couple of managers there and they were but very uncaring about the situation Last month my vehicle was taking in for repairs and service. The lights on the dashboard kept going off and the part needed to be ordered. They estimated the part will take some time to arrive so they put me in a rental. The part took a month to arrive and every time I called the service department for updates their response was always the same "we cant track the part, ill get here when it will get here" so basically I was left to deal with it. I understand vehicles need repairs, but this is the 3rd time this same issue happen since I purchased A BRAND NEW CAR in 2015. A month later when the car was finally ready I was informed they forgot to complete the service, so I sat there for over an hour waiting for the service to get done. They had my vehicle in for so long there is really no excuse was the service wasn't completed. On top of that my vehicle registration expired while seating at the dealership. I spoke to a manager and all they say was "you will just have to pay the late fee" again no big deal. I took my car to get smog (not knowing that it wouldn't pass smog after service) the technician advised to run it for over 100 miles to get the cycle reset and come back. I have gone back twice more and my vehicle continues to fail smog test. that is $60 dollars wasted. it has been impossible for me to go to the DMV to get a temporary permit ( as I mentioned my registrations has been expired since Feb) now I am driving around with an expired registration. One thing after another this has been by far the worst experience with your dealership's costumer service. Now the radio controls on my steering wheel have stopped working and I'm dreading taking my car in if I have to experience this all over. . Their uncaring attitude is was upset me. I was extremely disappointed with the service (or rather the lack there of) from this business. I am in the market for a new car for my daughter and I would absolutely NOT consider FIAT Towbin to make that financial investment.

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Sica is the reason I return!
    August 13, 2016

    Sica Jones is literally the definition of excellent customer service. I have had terrible experiences twice at Fiat, but because Sica is there to ...

    Towbin FIAT/Alfa Romeo

    We are pleased to hear about your positive experience at Towbin FIAT! We are so glad that Sica was able to make your experience enjoyable. Thank y...


    Show Full Review

    Sica Jones is literally the definition of excellent customer service. I have had terrible experiences twice at Fiat, but because Sica is there to handle everything that comes her way in a professional manner I will return always as long as she is there.

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    We are pleased to hear about your positive experience at Towbin FIAT! We are so glad that Sica was able to make your experience enjoyable. Thank you for sharing this review with us and please do not hesitate to let us know if there is any other way we can assist in your automotive needs.


    Hide Full Review
  • Excellence in a dealership
    August 8, 2016

    This is the best car buying experience I have ever had. I received an honest price for my trade and the very beast deal for my new 124 Spider. I h...

    Towbin FIAT/Alfa Romeo

    We are pleased to hear about your positive experience at Towbin FIAT! Thank you for sharing this review with us and please do not hesitate to let ...


    Show Full Review

    This is the best car buying experience I have ever had. I received an honest price for my trade and the very beast deal for my new 124 Spider. I have purchased from Fiat from Van Nuys in the past and received neither the respect nor honesty that Towbin Fiat gave me.

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    We are pleased to hear about your positive experience at Towbin FIAT! Thank you for sharing this review with us and please do not hesitate to let us know if there is any other way we can assist in your automotive needs. Congratulations on your new 124 Spider!


    Hide Full Review
  • 2016 FIAT 500 X
    June 29, 2016

    A Mocha Easy color fully loaded vehicle with so many buyer benefits most car buyers never experience. A great friendly attentive sales person and ...

    Towbin FIAT/Alfa Romeo

    We are very pleased to hear about your positive experience at Towbin FIAT! We are so glad that Vanessa was able to make your purchasing experience...


    Show Full Review

    A Mocha Easy color fully loaded vehicle with so many buyer benefits most car buyers never experience. A great friendly attentive sales person and the best helpful caring finance manager in the USA. They acted as if they had known me all my life. I was treated like family. Luv how my car handles, a very tight smooth ride. Starts up without me using a key! Get yours today at: Tobin Fiat of Las Vegas or hate yourself later for not buying from them.

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    We are very pleased to hear about your positive experience at Towbin FIAT! We are so glad that Vanessa was able to make your purchasing experience enjoyable! Thank you for sharing this review with us, and please do not hesitate to let us know if there is any other way we can assist in your automotive needs. Congratulations on your new FIAT!


    Hide Full Review
  • Salesman-Michael
    June 21, 2016

    I first went in April to see about purchasing a car I had found on the internet. I was not approved and left without a vehicle that day. Michael t...

    Towbin FIAT/Alfa Romeo

    Hi Kelly - We are so pleased to hear about the positive experience you had at Towbin FIAT, and appreciate that Michael was able to help you out! T...


    Show Full Review

    I first went in April to see about purchasing a car I had found on the internet. I was not approved and left without a vehicle that day. Michael told me to stay in touch and that he would help me find a vehicle that would fit my budget (credit challenged) in the near future. In a matter of 2 months, he got me a pre-approval and luckily a better model car than the one I originally came in for!!! He is the best and the dealership is top-notch!!! Very professional without the hassle!!!

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    Hi Kelly - We are so pleased to hear about the positive experience you had at Towbin FIAT, and appreciate that Michael was able to help you out! Thank you very much for sharing this review with us, and please do not hesitate to let us know if there is another way we can assist in your automotive needs.And congratulations on your new car!


    Hide Full Review
  • Absolutely wonderful!
    June 13, 2016

    Earlier this month I found myself car shopping. I had a lease that was ending on a car that I barely liked, so it was important to me that I love ...

    Towbin FIAT/Alfa Romeo

    Hi - Congratulations on your FIAT 500! We are pleased to hear about your positive experience at Towbin Fiat! Thank you for sharing this review wi...

    Towbin FIAT/Alfa Romeo

    Hi LilyActually - We are so pleased to hear about the positive experience you had at Towbin FIAT, and appreciate that Michael was able to help y...


    Show Full Review

    Earlier this month I found myself car shopping. I had a lease that was ending on a car that I barely liked, so it was important to me that I love my next car. I drove by FIAT on a whim and a referral from a coworker. I spotted a light blue FIAT 500 from across the lot, and it was absolutely love at first sight. Michael assisted me with the purchase. He took me on a test drive, helped me set up the beats sound system so that it worked with my phone's bluetooth, and made sure that my entire sale's process went smoothly and was enjoyable - all with a smile on his face. I give Michael and this FIAT dealership a 10 out of 10! I am so incredible happy with my FIAT, and I'm so grateful to Michael for making this such a pleasant experience. I highly recommend this dealership and Michael as a sales person for anyone looking for a new car.

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    Hi - Congratulations on your FIAT 500! We are pleased to hear about your positive experience at Towbin Fiat! Thank you for sharing this review with us and please do not hesitate to let us know if there is any other way we can assist in your automotive needs.

    Towbin FIAT/Alfa Romeo

    Hi LilyActually - We are so pleased to hear about the positive experience you had at Towbin FIAT, and appreciate that Michael was able to help you out! Thank you very much for sharing this review with us, and please do not hesitate to let us know if there is another way we can assist in your automotive needs.And congratulations on your new FIAT 500!


    Hide Full Review
  • The only car buying experience one should have!
    March 8, 2016

    Vanessa was amazing to work with, in fact the whole team really worked hard for us to come to an agreement. At no point did I feel pressured or wa...

    Towbin FIAT/Alfa Romeo

    Hi SARAKIPER - We are very pleased to hear about your positive experience with Vanessa at Towbin FIAT! Thank you for sharing this kind review wi...


    Show Full Review

    Vanessa was amazing to work with, in fact the whole team really worked hard for us to come to an agreement. At no point did I feel pressured or was made to feel trapped to purchase the car, which I love! It felt like dealing with family instead of a cold and frustraiting transaction. I've never watched a dealership take such pride in their product and their clients. I won't go anywhere else to purchase in the future!

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    Hi SARAKIPER - We are very pleased to hear about your positive experience with Vanessa at Towbin FIAT! Thank you for sharing this kind review with us, and please do not hesitate to let us know if there is any other way we can assist in your automotive needs. Thank you!


    Hide Full Review
  • Positive experience
    March 3, 2016

    I'm happy i chose Towbin Fiat. All the staff made us feel appreciated and comfortable. Thanks to Vanessa Rau & Joel Lyons. We came here on a reco...

    Towbin FIAT/Alfa Romeo

    Hi MAGGIE0 - Thank you so much for sharing this review with us! We are very pleased to hear about your positive experience at Towbin FIAT, and th...


    Show Full Review

    I'm happy i chose Towbin Fiat. All the staff made us feel appreciated and comfortable. Thanks to Vanessa Rau & Joel Lyons. We came here on a recommendation, George Nesmith, he was right. Say hi to Robert. He sold a Fiat to my daughter!

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    Hi MAGGIE0 - Thank you so much for sharing this review with us! We are very pleased to hear about your positive experience at Towbin FIAT, and that the staff could make your experience so pleasant. Please do not hesitate to let us know if there is any other way we can assist in your automotive needs. Thanks!


    Hide Full Review
  • first time buyer
    March 2, 2016

    I was a first time buyer, so I was a bit nervous, but the staff made me comfortable throught out the process. I love the car I purchased, so it ma...

    Towbin FIAT/Alfa Romeo

    Hi TANYAGALIOS - We are pleased to hear about your positive first-time experience, and are honored that you chose to share it with us at Towbin ...


    Show Full Review

    I was a first time buyer, so I was a bit nervous, but the staff made me comfortable throught out the process. I love the car I purchased, so it made the experience even better!

    Does recommend this dealer
    Towbin FIAT/Alfa Romeo

    Hi TANYAGALIOS - We are pleased to hear about your positive first-time experience, and are honored that you chose to share it with us at Towbin FIAT! Thank you for sharing this review with us, and please do not hesitate to let us know if there is any other way we can assist in your automotive needs.


    Hide Full Review