Pat Peck Kia

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 14, 2020

    Jamey Commander was a very good sales person. Very polite, answered all our questions, no hassle, up front price and did not pressure us into buying a... car. We will use this dealer ship again. If you are looking for a new vehicle contact Mr. Commander at Pat Peck Kia Diberville, MS

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next ...visit!

  • 1.0 out of 5
    October 13, 2020

    Took my car in for a drivers side running light replacement, and after I got the run around for over 2 weeks they fixed it within 2 days. But the problem... i am having now is they did not adjust my drivers side headlight after the reassembly. It shines straight to the ground. Poor poor management and very poor work on my car. I would not recommend this dealership to anyone looking to purchase a vehicle. The service manager even threatened to have me arrested after I signed a contract for a loner while my car was being fixed saying I stole the car !!!!! And then went on to tell me they refuse to fix my car. So I did what I had to do and the running light was replaced. Headlight is not adjusted to where it needs to be so ill be finding a friend to help me adjust that so I don't have to deal with them anymore.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback about your service visit and your lights, because that should not have happened. I need to use your case as a learning opp...ortunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Joseph Julian General Manager jjulian@patpeck.com

  • November 11, 2015

    I recently purchased a Kia Soul from Pat Peck Kia. I was really impressed wit h the non-pressure treatment of the salesman Jamie Commander. ALL the staff... were extremely helpful and courteous. I would recommend Pat Peck Kia to anyone who wants to purchase a Kia. T

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Donna for the kind words about Jamie! We are thrilled that you had such an enjoyable experience here with us! We look forward to your busine...ss with us again!

  • 1.0 out of 5
    September 11, 2019

    Do not buy from this dealership . Sold me a used vehicle that needed 3500 dollars worth of repairs

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi John, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concern...s and to earn your business, please contact me lvan@patpeck.com. I look forward to speaking with you. Van Loc General Manager

  • 1.0 out of 5
    August 22, 2019

    my wife and I traded our 2013 Toyota rav 4 with less than 30000 miles for our optima. we owed appx. 7500 dollars for the rav. we received 17000 for the... rav. 7500 went to pay Toyota for the rav and the rest went down on the kia. pat peck held the check to Toyota too long and a missed payment to Toyota went on my credit report. we called pat peck multiple times and eventually they would not answer our calls. finally after the damage was done they paid. I would not recommend them to anyone.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi David, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concer...ns and to earn your business, please contact me at lvan@patpeck.com. I look forward to speaking with you. Loc Van General Manager

  • 5.0 out of 5
    February 21, 2019

    I always love going to see my Pat Peck Kia family. The people are always friendly and treat me with respect. The facility is always clean, and the waiting... room is fully stocked with reading material, snacks, tv, and high speed wifi. I was especially pleased the last time I visited. It was raining, and they parked my car under a covered area so I didn't have to get wet when I got in my vehicle. It is the small things that really show they care! I also love going there because they all seem to really enjoy their jobs, and are in great moods! That makes a difference!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the positive review, Julie! We're happy that our team was able to provide you with a great experience. We'll be sure to pass al...ong your praises to our staff and we look forward to seeing you next time you visit us!

  • 1.0 out of 5
    November 6, 2018

    Absolutely disgusted with the service I received from the service department. Car was brought in 3 different times for same issue.. and low and behold... it happens a 4th time. spent a good chunk of my money for NOTHING. Did not want to offer any kind of compensation or at least a solution to fix the problem! Will never be back, and will never recommend anyone go here.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our da...tabase, I would love to hear back from you at LVAN@patpeck.com Loc Van General Manager

  • 5.0 out of 5
    March 26, 2018

    Excellent service. AUSTIN WAS VERY COURTEOUS. SAVANNAH ALSO . MY SON WHO LIVES IN KENTUCKY WAS PLEASE . AUSTIN RETURNED MY SONS CALLED TO INFORM HIM... THE WORK THAT NEEDE TO BE DONE

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for Austin!

  • 5.0 out of 5
    March 26, 2018

    Savannah is special! She has that extra ounce of empathy that male service writers usually lack. And she has obviously taken the time to learn the KIA... product thoroughly. We can hope she grows into a great service manager. We look forward to working with Savannah for many years.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Minda, thank you for reviewing Savannah! We really appreciate your business!

  • 5.0 out of 5
    March 15, 2018

    This 2018 Optima is our 4 th KIA since 2001. We love the cars. But. the buying process at Pat Peck is AMAZING! Michael was very Professional and knowledgeable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you C J and Mary for the kind words! We thank you for your business and look forward to your next visit!

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