The sales staff were great, did not pressure us. They listened to what we were looking for and found us a SUV that fit our budget. They had to go to... another state to get the model, features and color we wanted, but it was here in no time. Very friendly and showed us all the features, helped us set up ON STAR and hands-free phone connection. Great experience! Have recommended them to friends and family.
I purchased a 2017 GMC Sierra from Sam at Berlin City Chevy/GMC in December 2017 (my second purchase from this dealership). Each transaction was very ...easy. On my most recent purchase, I reached out to Sam on a Friday morning, I told him what I was looking for in a truck, what his competition was offering, and what my bottom line amount to finance was. We closed the deal on Friday afternoon, and the truck was in my driveway (120 miles away) on Saturday morning. Working with Sam was great. I did my research and came to the table informed. Sam treated me as such. He did not try to upsell on features that I did not want, and did not play any pricing games that I have seen from other dealerships. When we closed the deal, he was very close to my bottom line target and he got me there quickly and easily. Berlin City will certainly be among the dealers I shop when I am looking for my next new vehicle.
It is great to hear everything was done quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automo...tive experience, and we are happy to hear that Sam was able to take great care of you. It's reviews like yours that give us motivation and help us ensure we provide high-quality care. We truly appreciate you taking the time to provide such wonderful feedback, and taking the time to give our dealership a 5 star review! -Your Friends at Berlin City Chevrolet Buick GMC
Berlin City always treats me very well. Went in most recently for service work but buy all of my vehicles there. Both Sales and Service are awesome!
James, Your satisfaction is important to us, so we want to sincerely thank you for choosing Berlin City Chevrolet Buick GMC !! We appreciate you taki...ng the time to give our dealership a wonderful 5 star review! -Your Friends at Berlin City Chevrolet Buick GMC
Speedy and efferent, stream lined, great experience
The salesman did a great job, answering all our questions, trying to give us the best deal he could find. The atmosphere there is great and we would r...ecommend Berlin City to others. We are satisfied customers.
Staff is always helpful and courteous. I've been dealing with Berlin City for about 20 years. They are easy to work with and always go out of their w...ay to help you get a great deal.
Awesome place to buy a car Sam I my sales man was great
I never had a good time buying a truck before now ,. their the best . had a good time. ide do it again .
Honesty,courtesy,hard work on my behalf and a vehicle that fits me to a tee.All the staff I met were enjoyable with great attitudes.
Great experience as always best sales parts and service staff in the business everything was easy from the test drive to the delivery