Berlin City Chevrolet GMC Buick

New 888-830-2887 Dealer Website
Used 888-818-9055 Email Dealer
Service 888-830-6371

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Reviews

Average Ratings

4.9
Average based on 187 reviews.
  • Very smooth transaction

    The process is smooth and easy. Every one of the staff is 100% involved and make you feel like you're a special \ customer.


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    The process is smooth and easy. Every one of the staff is 100% involved and make you feel like you're a special \ customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchased a 2016 Silverado 2500HD

    This is a 5 Stars dealership, what else can I say.


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    This is a 5 Stars dealership, what else can I say.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Body Shop

    Expected Quality GM Body Repair but received Backyard Quality Body Repair instead but friendly Customer Service workers.


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    Expected Quality GM Body Repair but received Backyard Quality Body Repair instead but friendly Customer Service workers.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Dissappointed

    Put in 2 seperate reqests about vechicles, no call back, no follow up, got sent a survey from dealers noted no call back, still st thus point no c...


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    Put in 2 seperate reqests about vechicles, no call back, no follow up, got sent a survey from dealers noted no call back, still st thus point no call bavk, very dissapointing

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Servie Department!

    They service team and Randall Grondin offered superior customer service! Randall absolutely went the distance in making sure our car was serviced ...


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    They service team and Randall Grondin offered superior customer service! Randall absolutely went the distance in making sure our car was serviced and back on the road. I was thankful to drive the new Silverado for a few days while the car was in the shop. My kids and I were very happy to get our rig back and it's better than the day I purchased it. We will definitely be back when it is time to trade up again! Thank you, Adam and Family

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Chris M

    I have purchase over a dozen GM vehicles for my wife and I over the last couple of decades. When Berlin City Chevrolet says they make buying "easy...


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    I have purchase over a dozen GM vehicles for my wife and I over the last couple of decades. When Berlin City Chevrolet says they make buying "easy" they mean it. We just purchased a 2016 Silverado LTZ Z71 and the process was outstanding. I would recommend this dealer to everyone!!! From the paperwork to the salespersons knowledge the experience is unmatchable. Ask for Justin Stacey, he rocks. Two very happy customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great fast easy service

    Fast and easy. Picked my car up when I was at work and dropped my keys off when it was done.


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    Fast and easy. Picked my car up when I was at work and dropped my keys off when it was done.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Maintenance and service

    I only have one complaint, that it takes 7 to 10 days to book an oil change and normal maintenance for a vehicle.


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    I only have one complaint, that it takes 7 to 10 days to book an oil change and normal maintenance for a vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • great service

    I thought this was the easiest car purchase I have ever had and I will definitely will come back to but anther one from berlin city.


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    I thought this was the easiest car purchase I have ever had and I will definitely will come back to but anther one from berlin city.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Randall was very courteous and professional. Kept me informed and also had an issue addressed ahead of time so I would not have to come back.


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    Randall was very courteous and professional. Kept me informed and also had an issue addressed ahead of time so I would not have to come back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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