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Gay Family Auto

(2,858 reviews)
Visit Gay Family Auto
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
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New (888) 431-8519 (888) 431-8519
Used (888) 448-3519 (888) 448-3519
Service (888) 435-8917 (888) 435-8917

Inventory

See all 588 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2015.
We are a new Buick GMC and Kia dealership in Dickinson TX. We also have Buick GMC and Kia Service Parts and Collision Center (Body Shop) along with Buick GMC and Kia Accessories departments.
In Business Since 1948

Service center

Phone number (888) 435-8917

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 11 employees View less employees

Reviews

(2,858 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gay Family Auto from DealerRater.

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Patrick was wonderful.

Patrick was wonderful. He helped everything we needed. The dealership was very nice and clean and Billy was a great help in thank you.

Patrick was wonderful.

Patrick was wonderful. He helped everything we needed. The dealership was very nice and clean and Billy was a great help in thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Pat Smith is very knowledgible of the Kia product line.

Pat Smith is very knowledgible of the Kia product line. Gay KIA keeps a variety of models to choose from and they keep them very clean..

Pat Smith is very knowledgible of the Kia product line.

Pat Smith is very knowledgible of the Kia product line. Gay KIA keeps a variety of models to choose from and they keep them very clean..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Our sales person, Kevin, was very helpful with the

Our sales person, Kevin, was very helpful with the process. We were also happy the manager worked with us on our trade in.

Our sales person, Kevin, was very helpful with the

Our sales person, Kevin, was very helpful with the process. We were also happy the manager worked with us on our trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Mike was great about explaining the processing of all the

Mike was great about explaining the processing of all the paper work and kept me in loop of what to expect.

Mike was great about explaining the processing of all the

Mike was great about explaining the processing of all the paper work and kept me in loop of what to expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Mike was great to work with.

Mike was great to work with. He was extremely attentive to our needs and worked to find a car that met our exact requirements of color and options. Overall a great experience.

Mike was great to work with.

Mike was great to work with. He was extremely attentive to our needs and worked to find a car that met our exact requirements of color and options. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Sales person was very helpful through the entire process.

Sales person was very helpful through the entire process. Made the entire transaction relatively painless.

Sales person was very helpful through the entire process.

Sales person was very helpful through the entire process. Made the entire transaction relatively painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Came in for service and was out in less than an hour.

Came in for service and was out in less than an hour. I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little work done, and got on the road early than expected. Thanks!

Came in for service and was out in less than an hour.

Came in for service and was out in less than an hour. I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little work done, and got on the road early than expected. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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My car has more problems than before I brought it to your

My car has more problems than before I brought it to your shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my car. I've asked for an itemized statement of all work done, including the recall work, and only received information about the suspension work I had fixed and seat heater that I did not have fixed. I did not receive any information about the main battery other than an inaccurate statement I gave to you about the problems with the battery/milage. I truly believe that I paid over $3,000 for y'all to ruined my car. I'm beyond upset and now I'm screwed because I still owe over $10,000 for my car that is no longer reliable or functioning properly. I wish y'all would just put it back to how it was before y'all touched it. I was only getting about 45-50 miles per full charge but I was able to drive all of those miles. Now the car shows that I get close to 100 miles a charge yet the miles drop 3 times faster and a turtle light pops on and slows me down while showing "Limited Power" on the dash. After full charge it showed 96 miles available. It used 70.3 miles to drive only 25.7 miles with an average of 19 mph. Like I said, I truly believe that y'all ruined my car after having it for almost 3 months.

My car has more problems than before I brought it to your

My car has more problems than before I brought it to your shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my car. I've asked for an itemized statement of all work done, including the recall work, and only received information about the suspension work I had fixed and seat heater that I did not have fixed. I did not receive any information about the main battery other than an inaccurate statement I gave to you about the problems with the battery/milage. I truly believe that I paid over $3,000 for y'all to ruined my car. I'm beyond upset and now I'm screwed because I still owe over $10,000 for my car that is no longer reliable or functioning properly. I wish y'all would just put it back to how it was before y'all touched it. I was only getting about 45-50 miles per full charge but I was able to drive all of those miles. Now the car shows that I get close to 100 miles a charge yet the miles drop 3 times faster and a turtle light pops on and slows me down while showing "Limited Power" on the dash. After full charge it showed 96 miles available. It used 70.3 miles to drive only 25.7 miles with an average of 19 mph. Like I said, I truly believe that y'all ruined my car after having it for almost 3 months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Very friendly service.

Very friendly service. Had a great experience and would highly recommend your dealership. 5 stars.

Very friendly service.

Very friendly service. Had a great experience and would highly recommend your dealership. 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They do a great job!

They do a great job! The service department has great customer service and they communicate well with customers.

They do a great job!

They do a great job! The service department has great customer service and they communicate well with customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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