Priority Nissan Richmond

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 6, 2019

    120.00 I got charge after the mechanic didn’t come in that fridAy so they had to keep my car 2 more extra days and I could never talk to my service rep

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your comments Lawonda. This is not an issue that can be helped over the Cars.com review process. Please call 804-414-1700 and ask to spe...ak to the General Manager Jamie Davis to get this resolved.

  • 5.0 out of 5
    September 19, 2019

    Tina Lewis is a blessing to work with! If you need a vehicle call her! Service with a smile! I got the price I wanted, the color I wanted along with all... the bells and whistles! Thank you Tina!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We think Tina is great too NT Blessed! Congratulations on your new car and thank you for your business!

  • 5.0 out of 5
    September 1, 2019

    Tre was our salesman. We told him what we wanted. We could not have a better salesman. He was on it. Found us just what we wanted. He was Honest,... nice not pushy. Young man great business sense. We bought a car!!!! Thank you Tre!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business Theresa and Scott! Thank you from all of us here at Priority Nissan Richmond!

  • 1.0 out of 5
    June 30, 2019

    This is the worst place ever to go, these people are crooks, they will tell you something and when the actual price comes up, it’s 3k more. When you ask... the manager, why you did so, his answer is because I changed my mind, and I can do it, so that piece of trash Justin can add 3k more to the price of the car after agreeing to the different price. Beware of their scams, they people are big time fraud. Believe me, go to different Nissan dealer and you will b happy. They try to lure you by saying life time this and that, because they can’t sell cars without that. Because their reputation is extremely bad. Again beware of these fraudsters. They will tell you something and then make you sign on something else. THEY ARE FRAUD, DONT GO TO THIS PLACE.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2019

    The most wonderful experience I have had in purchasing a vehicle! Robert Wagner was truly a gret salesperson. He was very knowledgeable and made sure that... I understood every aspect of the car before I left there! Very helpful and compassionate about his clients!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    My experience at Priority Nissan was great! Jawan Hendrix was awesome to work with for my first Nissan purchase of a 2019 Altima. Very impressed by his... knowledge of the vehicles and how easy he made this for me. I definitely know who to call next go around!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 2, 2017

    Representative left when he knew a customer was on the way. Total inconvenience, will not be calling back.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 26, 2016

    Pam Deal and Tina Lewis both worked with us on the purchase of our 2016 Altima. It was with out a doubt the best experience we have ever had in purchasing... a new car. They worked quickly to get the best deal, explained everything perfectly. We left as happy customer and are enjoy the car so much.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 13, 2016

    Once again Robert has taken care of getting us into our new vehicle. His knowledge of the vehicle and features it offers is great. I know when its time... for another vehicle exactly where I'm going to find it and who I will be working with. Robert, Thanks for fixing us up, and maybe my wife will let me drive it, Once.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 4, 2016

    Our experience at Priority Nissan was wonderful. The sales associate, Mr. Raymond Johnson was very courteous, knowledgeable and helpful throughout our... entire visit. We would gladly recommend him to anyone who's planning to buy a car at Priority Nissan. We would also like to publicly thank him for his attentiveness to all of the details in making sure that we got the car that we wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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