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Reviews

Average Ratings

4.8
213 lifetime reviews. Includes reviews of Dave Walter VW from DealerRater.com
  • Great Experience

    I hate car shopping....everything about it. However, this was a great experience. They were friendly, honest and had such a good price I drove fro...


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    I hate car shopping....everything about it. However, this was a great experience. They were friendly, honest and had such a good price I drove from Indianapolis to get this car. They made sure everything was perfect with the car before I left without having to push or ask. I would recommend them anyday!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional
    April 27, 2017

    My salesman (Tom) was informative and knowledgeable. I came looking for a specific vehicle and he delivered. There was absolutely no pressure and...


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    My salesman (Tom) was informative and knowledgeable. I came looking for a specific vehicle and he delivered. There was absolutely no pressure and all numbers and figures were shown and explained to me.

    Does recommend this dealer

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  • The best place for Volkswagens, period.
    April 27, 2017

    Dealer Rater has a twenty five word minimum... which sucks because I don't need that many to describe how awesome my experience has been at Dave W...


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    Dealer Rater has a twenty five word minimum... which sucks because I don't need that many to describe how awesome my experience has been at Dave Walter VW over the course of now buying and owning three Volkswagens from them. I was a TDI driver that had my car bought back in January. I wasn't sure what VW I wanted next, but I was sure I wanted one. Then when VW announced they were selling remanning 2015 TDI's, I couldn't give them my money fast enough. After the car went through service and passed VW's inspection, I received a prompt sales appointment, test drove a perfectly detailed car, had quick sit downs with Aaron and Dave to sign all the paperwork, and took my new car home. If you're going to buy a Volkswagen (which you should because they're awesome) the only place to buy one is Dave Walter.

    Does recommend this dealer

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  • Best buying experience in 25 years of owning cars.
    April 23, 2017

    Typically, you walk into a dealership and dread someone attacking you at the door begging you to buy a car. Nothing could be further from the trut...


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    Typically, you walk into a dealership and dread someone attacking you at the door begging you to buy a car. Nothing could be further from the truth here. We initially were set up to meet with Josh Deluco, and expected the first person we met (not Josh) to blow us off because we were not dealing with them. Instead, they pointed us straight to him, and asked if there was anything they could do while we waited, that they would be happy to help. The dealership is immaculate, bright, and nicely decorated. We met 3 or 4 other sales personnel while waiting for Josh and each and every one were more than happy to talk to us and answer any questions we had. Never once did we get the feeling that they were competing against each other. So we get to Josh after a very short wait, and instead of trying to push us one way or the other, he LISTENS and tries to figure out what will work for us best, not just car wise, but financially as well. We honestly had him run at least 15 different scenarios on a "new" TDI Passat and he was upfront, honest, and in my opinion, had our best interest in mind. He taught us all about residuals in a lease as well as the benefits and downfalls of a purchase. In the end a ZERO pressure deal was made, and our new Passat was ours. We thought we would just take the keys and leave, but no.... it had to go to detail, to which I said "ok, wash it up or whatever". While we waited, he gave us a service loaner to go in town and shop around. Most of this I thought was to just buy time for the busy staff, but when we returned, I was truly blown away. I frequently go to the Cleveland auto shows and I'm here to tell you, my new car looked better than ANY car there. The attention to detail was astounding, and the black on black car that had been sitting for two years waiting on the EPA to approve it for sale, looked better than it possibly could have the day it rolled off the assembly line. Bottom line is, today, they earned a customer for life. No pressure, no gimmicks, no BS. We can't say enough about Josh, and we are actually probably purchasing a second car from him within the next week. Check around at other dealers if you need to, but if you end up here, I doubt you'll leave unhappy.

    Does recommend this dealer

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  • Awesome
    April 5, 2017

    I really didn't know what to expect being my first time buying a car from a dealer, but Tom made it an awesome experience. Tom has a wonderful pe...


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    I really didn't know what to expect being my first time buying a car from a dealer, but Tom made it an awesome experience. Tom has a wonderful personality and made me feel right at home by offering my mother and I water and something to eat. I also liked his office it had a lot of character and smelled wonderful. If I could I would buy all my cars from Dave Walter Volkswagen and insist Tom be my sales man!

    Does recommend this dealer

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  • Wonderful Experience
    April 4, 2017

    My husband and I bought a car here after seeing it online. Since the dealership is in Ohio and we are in Wisconsin we had to rely on our salespers...


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    My husband and I bought a car here after seeing it online. Since the dealership is in Ohio and we are in Wisconsin we had to rely on our salesperson Justin to give us all the details over the phone and through pictures. Based on what he told us we went ahead and bought the car, then had it shipped to us. Well the car arrived yesterday and it is even better than expected!! A big thank you to Justin and the entire team!

    Does recommend this dealer

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  • Great service and a pleasant easy buying experience!
    March 29, 2017

    I've been going to Dave Walter VW for a few years now.I'm always happy to have them service my vehicles and have been coming back again for anothe...


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    I've been going to Dave Walter VW for a few years now.I'm always happy to have them service my vehicles and have been coming back again for another VW when the time comes. Aaron Heinlein has been a trusted advisor and has made the process so enjoyable. I trust his guidance and I'm so happy with my latest purchase of a turbo Jetta. What a car!

    Does recommend this dealer

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  • Great Service
    March 27, 2017

    We have been dealing with Dave Walter VW for about 6 yrs now. I have had great service with Aaron Heinlein and all the service department. They ha...


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    We have been dealing with Dave Walter VW for about 6 yrs now. I have had great service with Aaron Heinlein and all the service department. They have always been very responsive to any questions or problems that I've had. We currently have two vehicles that we are leasing. Several weeks ago we took both cars in for scheduled maintenance. They gave us a loaner car for a couple hours and when we returned, both cars were ready to go.

    Does recommend this dealer

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  • Great service - great price
    March 24, 2017

    Sasha (customer service) was great helping with my old car. Justin (sales) really made things easy for me and got me a great deal! Also David (fin...


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    Sasha (customer service) was great helping with my old car. Justin (sales) really made things easy for me and got me a great deal! Also David (finance) was fun and helpful!

    Does recommend this dealer

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  • Wow!!
    March 22, 2017

    We have never bought a car with so little angst about the entire process. Justin Koss listened to our concerns and came up with a solution that w...


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    We have never bought a car with so little angst about the entire process. Justin Koss listened to our concerns and came up with a solution that was exactly what we needed. For me, having a second car means freedom--freedom to see my grandchildren's sporting events, freedom to get groceries when I desire instead of when the "main" car is available. Justin was pleasant, knowledgeable, respectful, patient, courteous. He found a vehicle within our stated price range that was beyond our expectation. We are thrilled to have this Jetta!

    Does recommend this dealer

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