Zeigler Chrysler Jeep Dodge RAM of Schaumburg

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Reviews

Average Ratings

4.6
87 lifetime reviews.
  • Great Buying Experience

    I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing th...


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    I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Dodge Journey 2017

    John Geanakoplos was beyond excellent. His customer service, honesty, and overall spirit is amazing. I recommend if your looking for a car without...


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    John Geanakoplos was beyond excellent. His customer service, honesty, and overall spirit is amazing. I recommend if your looking for a car without any hassle or lies such as being cheated, go see John!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • “Stereotypical car dealership” experience

    I can’t possibly express my disappointment in this dealership for the unacceptable customer service I just received. I have been in contact at va...

    Dealer Response

    Hi, Louis. I am very concerned to hear about your recent experience with us. It is never our intention to mislead our customers, so for that, I ap...


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    I can’t possibly express my disappointment in this dealership for the unacceptable customer service I just received. I have been in contact at various times over the last two months on several in stock vehicles. On several occasions, I was assured that I qualified for all discounts offered in the internet price. Yesterday AM I contacted them to agree upon the internet price on one of the vehicles that I had previously talked to them about. They contacted me back shortly to confirm my interest in the vehicle. Again I was assured that the manager was confident I qualified for the internet pricing. I was told that the paperwork for my bank would be sent to me later that day. By later that day, I called to track their progress AND was reaffirmed that I qualified for the agreed upon pricing and the paperwork was in process. This morning AM, I left messages as to my concern over this deal that they had agreed to. I was assured that the paperwork would be finished by their manager for my bank. Reasonably, my bank would need enough time to complete the loan and issue the check for me to pick up the vehicle tomorrow. Before noon I called and was told that the manager would get papers to me within 30 minutes. Excuse was meetings??? During my mid afternoon call, I again questioned if there were any problems. I was reassured that all was well. I was told that the managers were in another meeting & that an alternate manager would get this paperwork done within an hour. An hour ago, I received an email that informed me that I DID NOT qualify for the pricing I was assured of all along. Nor was I given any alternatives to keep me interested in the vehicle. To add insult to injury, they also informed me that someone just happened to be in the showroom looking at the vehicle that they agreed to sell to me. The vehicle is now shown as sold. By the way, I had been tracking 2 identically optioned vehicles. Yesterday I had to pick one of the two, as your dealership agreed to the terms with me. You still have an identical make/model vehicle in stock. I am disappointed that I have not been given any consideration on this or any other vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, Louis. I am very concerned to hear about your recent experience with us. It is never our intention to mislead our customers, so for that, I apologize. Please contact me directly at your convenience as I would like the opportunity to make this right. Best - Joe St. Germain joestgermain@zagteam.com 847-882-8400


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  • Great Attitudes despite we hav'nt purchased yet

    We are currently shopping 4 different makes, so we hav'nt decided what to buy yet. However, Frank Villalobos was very patient, informative and cou...


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    We are currently shopping 4 different makes, so we hav'nt decided what to buy yet. However, Frank Villalobos was very patient, informative and courteous with my wife & I. We will ask for him if we go with a Jeep

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Stress Free buying experience!! :)

    Smooth process, knowledgeable staff, extensive selection of inventory


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    Smooth process, knowledgeable staff, extensive selection of inventory

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience with Nino!

    Nino did an awesome job in the whole lease experience for our 2017 Durango AWD Lease.


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    Nino did an awesome job in the whole lease experience for our 2017 Durango AWD Lease.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    Jorge Matos took great care of my entire family! We were all out on a Saturday afternoon and decided to stop in to Ziegler Chrysler. We realized ...


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    Jorge Matos took great care of my entire family! We were all out on a Saturday afternoon and decided to stop in to Ziegler Chrysler. We realized we were in good hands as soon as we met Jorge. My wife and I both enjoyed the the process and hospitality of the team. Not to mention the Pacifica we bought is smoother than silk, what a fantastic whip!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great car buying experience !!!

    Frank V. @ Ziegler Jeep in Schaumburg made car buying easy. Had my first flat tire today. With the tire package Frank helped me pick out not onl...


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    Frank V. @ Ziegler Jeep in Schaumburg made car buying easy. Had my first flat tire today. With the tire package Frank helped me pick out not only replaced the tire but also provided a towing service which was included in the plan. I will purchase my new vehicle from Ziegler Jeep in Scaumburg.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Visit this dealer and it was great the staff really friendly and manny the sales man was great explain the process and every feature the vehicle h...


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    Visit this dealer and it was great the staff really friendly and manny the sales man was great explain the process and every feature the vehicle had with so much patience it was great

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jorge matos

    Great service from Jorge! Honest and friendly! Would highly recommend Ziegler to everyone looking for new or used vehicle.


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    Great service from Jorge! Honest and friendly! Would highly recommend Ziegler to everyone looking for new or used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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