Don Wood Chevrolet Buick Cadillac

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Don Wood Chevrolet Buick Cadillac Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2015

Don Wood Chevrolet, Buick & Cadillac is located in Logan, Oh. We offer New Chevys, Buicks & Cadillacs, Used vehicles and

...

a GM award winning service department. Conveniently located in Southeastern Ohio... we're within an hours drive from most of central Ohio, including Columbus, Lancaster, Chillicothe, Circleville and parts of West Virginia including, Parkersburg, Ripley, and Charleston. You'll find our GM Certified Staff eager to meet you vehicle needs.

"Get More Bang For Your Buck!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
31 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 16, 2020

    BEWARE OF THESE SCAMMERS!!! THIS DEALERSHIP SCAMMED ME ON THE PURCHASE OF A 2012 CHEVY EQUINOX AND CONCEALED MAJOR ENGINE ISSUES IN ORDER TO GET THE SALE.... NOT TO MENTION WE PAID WAY MORE THAN THE CAR WAS WORTH! THEY KNEW OUR SITUATION WAS DESPERATE AND WE NEEDED A VEHICLE THAT DAY WHICH THEY TOOK TO THEIR FULL ADVANTAGE! ONLY GOT 10 MILES DOWN THE ROAD THE DAY WE BOUGHT IT AND THE CHECK ENGINE LIGHT CAME ON AND IT WAS PULLING MULTIPLE TROUBLE CODES! THE DEALER HAD ALREADY CLOSED AT THAT POINT SO I CALLED THEM FIRST THING THE NEXT MORNING AND THEY REFUSED TO DO ANYTHING TO HELP US! THEY UNHOOKED THE BATTERY TO MAKE THE CHECK ENGINE LIGHT GO AWAY AND TO CONCEAL THE MAJOR ISSUES THE CAR WAS HAVING! CHECKED THE OIL 2 DAYS AFTER WE GOT IT BECAUSE THE MOTOR SOUNDED LIKE A DIESEL ENGINE AND WAS KNOCKING! COME TO FIND IT WAS COMPLETELY BONE DRY ON OIL! LITTLE DID I KNOW THE CAR WOULD CONTINUE TO DRINK OIL WE WERE PUTTING 4 QUARTS IN IT EVERY 1000 MILES! WE ONLY GOT TO DRIVE THE CAR FOR 4500 MILES AND GOT THE OIL CHANGED ONE TIME AS SPECIFIED BY MANUFACTURER. OVER THE COURSE OF THE 4500 MILES WE PUT OVER 30 QUARTS OF OIL IN IT! THEN FINALLY IT HAD CONSUMED SO MUCH OIL THAT THE TIMING CHAIN JUMPED TIME AND RUINED THE ENTIRE MOTOR. DON WOOD TOLD ME I HAD TO PURCHASE A SERVICE CONTRACT THRU WYNNS PLUS OR I WOULDN'T BE ELIGIBLE FOR FINANCING WHEN THE MOTOR FAILED COMPLETEY I THOUGHT THIS SERVICE CONTRACT THEY MADE ME GET AND COST ME ALMOST $1800 MORE WOULD PAY FOR THE FAILURE BUT NOPE AFTER A MONTH OF GOING BACK AND FORTH THEY REFUSED TO PAY FOR THE MOTOR REPLACEMENT! $6000 IT COST ME TO REPLACE THE ENGINE AND NOW IT STILL NEEDS ANOTHER $1300 IN WORK (our payoff is still $7500 and its not even worth $3k now) OUR LOCAL DEALERSHIP SERVICE MANAGER SAID THE MOTOR HAD ALREADY ENDURED SIGNIFICANT DAMAGE WHEN I TOOK IT IN 2 DAYS AFTER I PURCHASED IT FROM DON WOOD! WHICH AGAIN PROVED THEY SOLD ME A VEHICLE AND CONCEALED THE ENGINE PROBLEMS! I AM NOW WORKING WITH A DEALERSHIP FRAUD LAWYER DON WOOD WILL PAY FOR THEIR SCAMMING FRAUDULENT WAYS!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 7, 2020

    I inquired about a car and was able to get an out the door price sent to me quickly. Shaun did a great job helping me with information and was always polite... and respectful. I ended up buying a car elsewhere but the pricing here is competitive and I would recommend anyone to check out their inventory, especially a used car deal.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • January 2, 2016

    They did a great job thats why I have my cars serviced there and where I buy my cars

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    February 13, 2019

    No call back from manager about the service engine light issue!. Salesman finally called after daughter already had the issue resolved from recall. He... tried make it sound like he called me the next day but didn't!. He called me like 4 days later and then asked me to bring her car in for inspection. Meanwhile I already spoke with another salesman that he works with and explained everything to him that my daughter already did on her own like a few days ago. This car lot seems really strange compared to some other ones I've dealt with before!. I don't particularly like that I don't matter because it's not a new car feeling or a as is deal that they don't care after you purchase a vehicle!. Every vehicle should be fully inspected before sold and their mechanics shouldn't be allowed to reset the malfunctioning codes in vehicles before sell neither!. I do believe my daughter's car was tampered with before sell so they didn't have to fix the issue!!!. It's a little strange that the code comes on her dash just a day after the deal?. Don't like the process one bit.

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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (740) 314-4186 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 1.0 out of 5
    January 21, 2019

    I bought a 2016 Buick Verano from this dealer ship the car had 27000 miles on it first cold morning and car will not start contacted dealer ship and they... will not replace battery this 100 dollar battery will keep me from ever buying a vehicle from this dealer ship again it is small items like this that give dealerships bad names

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (740) 314-4186 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    June 2, 2018

    My experience was amazing! I dont have good credit, and was nervous, but everyone was so friendly and down to earth it made my car buying experience so... much fun! Im in love with my suv (nissan rogue.) Randy really took the time to work with me and explain things, were upfront and honest, and i feel i got a very good deal. I will never go anywhere else to buy a car. Randy was amazing, and I feel they are prob all great, was up there for 2 hrs and talked casually with most the guys there and it was a very friendly atmosphere. I'm an EXTREMELY happy customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    November 25, 2017

    First time I bought from them a couple of years ago the experience was great. Today is was if they didn’t want to sell me a car so a I obliged and walked... away. Will find another dealer to take my business to.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 22, 2017

    Salesman was low-pressure. Offer on my trade-in was over book value. Finance person was also low pressure, and didn't try to upsell or add-on fees.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2016

    As most car buyers, I was questioning my decision about which vehicle to purchase. Brandon spent a lot of time with us one day working numbers while his... co workers entertained our 5 yr old! Then we left to test drive a vehicle somewhere else, to make sure I didn't like it better! We were pleasantly surprised when Brandon offered to meet us on his day off to make the deal happen (the only day my husband and I have off together). After receiving horrible customer service at Coughlin Toyota in Heath, Brandon was the light at the end of the tunnel! lol Thanks for your hard work and great customer service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 18, 2016

    Don Wood is definitely old school. The salesperson I had was pretty nice, but then he pushed me for a warranty that was clearly a very poor value. After... we sad no decisively, he then brought in another guy who was obviously trained to not take no for an answer. We were then browbeat for a solid 30 minutes. He would reply with responses like "well why not?" "don't you like peace of mind?" It was so painful.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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