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Reviews

Average Ratings

4.4
204 lifetime reviews. Includes reviews of Premier Chevrolet Buick GMC from DealerRater.com
  • great staff

    My salesman Lee was great. Dorsey was extremely helpful and also very nice. Everyone who works there is so friendly they make you feel right at ho...

    Dealer Response

    So glad you shared!! Don Boisclair


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    My salesman Lee was great. Dorsey was extremely helpful and also very nice. Everyone who works there is so friendly they make you feel right at home. Thanks for such a good experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    So glad you shared!! Don Boisclair


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  • Service request on bumper to bumper warranty
    April 13, 2017

    Appt was setup for 9:00 am in morning called 7 times throughout day no update on car status. Came to pickup car at 4pm and still had to wait 25 mi...


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    Appt was setup for 9:00 am in morning called 7 times throughout day no update on car status. Came to pickup car at 4pm and still had to wait 25 mins and was charged $60.00 for service on a bumper to bumper warranty. Awful service from Mike and Randy. Staff was very rude. Returned to my car and still not fixed and didn't even check second complaint stated they never had time. Never go back or recommend this dealership. Worst experience in Morgantown WV. Disappointed with service.

    Does not recommend this dealer
    Came in for service or repair

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  • Purchase
    March 28, 2017

    Wonderful! Our salesman Chris vandetta be very helpful and knowledgeable in helping us with the purchase of our new camero. This is the fifth vehi...


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    Wonderful! Our salesman Chris vandetta be very helpful and knowledgeable in helping us with the purchase of our new camero. This is the fifth vehicle that we have purchased from premier Chevrolet over the years and it has been a wonderful experience each time. Chris Thomas Jerry Felicia Don and Everett thanks again

    Does recommend this dealer

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  • customer support is terrible
    March 17, 2017

    terrible sales n service.promise u stuff n ounce u sign they dont care after that.i bought a 2016 colorado(love the truck) but on test drive sales...


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    terrible sales n service.promise u stuff n ounce u sign they dont care after that.i bought a 2016 colorado(love the truck) but on test drive sales man spent most of his time texting /on cell phone.they lost my plate to my truck promised me a full detail theu never bothered to clean the truck or remove the stickers.niw all rhey do is just ignore me .they promise u this n that. n ounce u sign they dont care after that.will never deal there again.

    Does not recommend this dealer

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  • Very good people

    Very good people, Frank at the service desk was awesome, very good with communication, called and informed me of what was going on every step of t...


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    Very good people, Frank at the service desk was awesome, very good with communication, called and informed me of what was going on every step of the way. Only complaint I have is that GM wouldn't cover the clean out that was required in order to fix the part that was covered. Very disappointed in GM for that. Premier done excellent."|"

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Customer

    The owner John and our sales person Max were incredible, they both made our buying experience simple and enjoyable....will recommend dealership to...


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    The owner John and our sales person Max were incredible, they both made our buying experience simple and enjoyable....will recommend dealership to my friends and family

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great customer service

    Robert was awesome as was the finance team. Great customer service. Highly recommend.


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    Robert was awesome as was the finance team. Great customer service. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tire Rotation and Oil Change

    Friendly service and a clean dealership. Comfortable waiting area. Service took a little longer than I would have expected for a tire rotation a...


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    Friendly service and a clean dealership. Comfortable waiting area. Service took a little longer than I would have expected for a tire rotation and oil change though.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best dealership in Morgantown

    Beautiful dealership with the nicest most caring sales staff. Special thanks to Jonathan


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    Beautiful dealership with the nicest most caring sales staff. Special thanks to Jonathan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Service...

    I had the privilege of given a young man by the name Andrew to diagnosis my truck..He would not give up till he found problem..Awesome Service Dep...


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    I had the privilege of given a young man by the name Andrew to diagnosis my truck..He would not give up till he found problem..Awesome Service Dept at Premier Chevrolet..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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