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As my first experience with any dealership working on my vehicle, this was a bad experience. They scheduled me to come in & after waiting over 2 hours... (with a 2 year old!), came to me to say they realized the parts were missing & they could not fix my vehicle at this time. Something that I feel could have been mentioned in 5 minutes, not over 2 hours. Plus they were not very apologetic or for their mistake. They ridiculously offered me to take a vehicle of theirs for the day in hopes of possibly finding the parts & fixing my car later in the day, but they could not offer me a manual transmission vehicle. I have never driven an automatic before, and was not going to let my first time be with my 2 year old son in the car, so I took my vehicle home because there was also no reason in the world to leave my car there for who knows how long with it not even being worked on. We rescheduled & fixed my car later that afternoon, but this was just a ridiculous experience.
Best truck buying experience I've had yet. Reached a very fair and reasonable offer with no need to haggle, the next day I confirmed financing with my... bank and called to commit, went back to the dealership the day after and in under an hour we were done, papers were signed, tags were transferred and we were doing the walk through. Less than 72 hours start to finish and I was driving away in a beautiful Denali HD. Extremely pleased.
First off, the service personnel were very friendly and greeted me warmly. They offered to wash my vehicle after servicing was complete. They performed... a very thorough inspection and explained what they found in enough detail so I would completely understand the problem. They offered to make repairs right away, but allowed me an alternative to have them done later. I'm very satisfied with the work they've done for me.
I have purchased 3 cars from Winegardner and have had the best service everytime. This time I want to give 5 stars to Corey Yates and Nick Mezzanotte.... The hard work they did to meet my financial needs to purchase my car. I would give them both a 5 star rating. Thanks so much guys.
The sales and finance staff were very helpful and willing to work with us. Our 2017 Silverado purchase was one of the best vehicle buying experiences I... have had. We will definitely come back to this dealership for our future vehicles.
The staff was friendly and made car shopping fast and easy. When I called for a test drive, the car was out of the lot and ready when I got there. Dylan,... our salesperson, was friendly, informative, easy to work with and not pushy. It's a beautiful vehicle.
I was in and out within one hour, including a car wash. that's what I call good service.
I got what I wanted, right away with no hassles or pressure. Good Deal !
Dropped off my LaCrosse for oil change, tire rotation, etc., then went out to lunch with a friend. I was called on my cell phone about two additional... services that were due because of time and mileage. I gave the go ahead, and went about my afternoon with some shopping. I received another phone call when services were completed. When I picked up my car, it was washed and ready. All employees were friendly and efficient. Thank you! :-)
Altogether great experience. The sales team worked with me on a rather difficult situation and came through with flying colors!! Thanks again!