Reviews

Average Ratings

4.8
107 lifetime reviews. Includes reviews of PAUL MASSE BUICK GMC SOUTH from DealerRater.com
  • WONDERFUL EXPERIENCE WITH TOM FRATANTUONO
    September 15, 2017

    Leased a 2018 Terrain, Tom gave us a wonderful experience, very knowledgeable, personable, and accommodating. He worked very hard to get us the be...


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    Leased a 2018 Terrain, Tom gave us a wonderful experience, very knowledgeable, personable, and accommodating. He worked very hard to get us the best deal and keep our business again! Our second consecutive time there nad would recommend Tom highly and this dealership! Easy transition from turning in leased vehicle to leasing another!

    Does recommend this dealer

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  • New Buick Encore
    September 4, 2017

    Just purchased a Buick Encore. Dealing with Mike Casey and the entire dealership staff was a breeze. In and out in two hours with a new car. That'...


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    Just purchased a Buick Encore. Dealing with Mike Casey and the entire dealership staff was a breeze. In and out in two hours with a new car. That's why we have always bought from the Paul Masse dealerships and will again in the future.

    Does recommend this dealer

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  • Leased a Buick Encore , Tom Fratantuono did an excellent job
    August 29, 2017

    Leased a Buick Encore , Tom Fratantuono did an excellent job! It was a great experience and I am sure I will return again and I will recommend oth...


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    Leased a Buick Encore , Tom Fratantuono did an excellent job! It was a great experience and I am sure I will return again and I will recommend others to Paul Masse.

    Does recommend this dealer

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  • Leasing new car/I had a 2016 Cruze LT from Hurd Chrylser
    August 26, 2017

    Brandon DeMarco and Frank Jolifier helped me to get out of a 2 year lease and join the Paul Masse/South team. My new 2017 Chevy Trax and the Paul ...


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    Brandon DeMarco and Frank Jolifier helped me to get out of a 2 year lease and join the Paul Masse/South team. My new 2017 Chevy Trax and the Paul Masse tam are 10 stars and excellent and caring and veryProfessional. I will always buylease my cars from them.. I will refer this team to anyone who will listen... being single I could Not have done it without them. Thank you...

    Does recommend this dealer

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  • In a league of their own!
    August 26, 2017

    Unbelievable sales and service at this dealership! Nothing but class! Recently bought our third vehicle from Tom, who goes above and beyond for al...


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    Unbelievable sales and service at this dealership! Nothing but class! Recently bought our third vehicle from Tom, who goes above and beyond for all of his customers!

    Does recommend this dealer

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  • They made leasing a car a wonderful 1st time experience !
    August 26, 2017

    My experience since day one has been an amazing & pleasant journey. I cant thank Bob Masse and Rick Mignanelli enough for their one on one service...


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    My experience since day one has been an amazing & pleasant journey. I cant thank Bob Masse and Rick Mignanelli enough for their one on one service and everyone there. The service department was warm and friendly and kind. I cant say enough about my experience , the only thing that saddens me is that I am not going to be a part of the Paul Masse family as I am relocating . But I can tell you I always will be a voice in a quick referral to a friend or stranger to experience the experience. Buying or leasing a car can be a scary thing... But NOT at Paul Masse's Big shout out of THANK YOU to you all ! Laurie Ragosta

    Does recommend this dealer

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  • Excellent!! And more!!
    August 2, 2017

    Paul Masse Buick GMC South dealership was just outstanding and went that extra mile on making this deal happen. Bob Masse who was always in contac...

    Paul Masse Buick GMC South

    Dennis, Thank you so much for taking the time to send us your feedback. We value you as our customer and very much appreciate your continued busi...


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    Paul Masse Buick GMC South dealership was just outstanding and went that extra mile on making this deal happen. Bob Masse who was always in contact with me on getting this deal for me he went that extra mile to make it happen. Again thanks Bob. My sales person Tom Fratantuono who was in contact with me and understood what I wanted in a new lease and work very hard and making this deal go thru and went that extra mile. Thanks Tom. Justin McElroy in finance was also outstanding and explain my lease agreement professionally.I have been buying my viclcle from Paul Masse since 1986 and having Tom Fratantuono as my salesman all these years he treats you like your part of the Paul Masse family the whole Paul Masse team was just outstanding even some of the poeple that work in that dealership would just say hello as you walk into Paul Masse and ask if you need help finding someone. Bob Masse you have a team of hard working professional working at your dealership. 🌟🌟🌟🌟🌟Star Rating ShouldBe 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Star Rating

    Does recommend this dealer
    Paul Masse Buick GMC South

    Dennis, Thank you so much for taking the time to send us your feedback. We value you as our customer and very much appreciate your continued business. Congratulations on your new vehicle! Customer Experience Team


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  • Expierince with dealership and salesman
    June 19, 2017

    Vehicle was ready when we arrived for delivery and they went over the vehicle and explain everything to us.Would not buy a vehicle anywhere else.


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    Vehicle was ready when we arrived for delivery and they went over the vehicle and explain everything to us.Would not buy a vehicle anywhere else.

    Does recommend this dealer

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  • Bob Masse and Tom Frat Keep On Keeping On
    June 8, 2017

    I have found myself feeling impressed with the professionalism and support that Bob Masse and Tom Frat continue to display as I am now in my 3rd B...

    Paul Masse Buick GMC South

    Congratulations on your new Encore! Thank you for being part of our Paul Masse Family. We appreciate that you took the time to send us your comme...


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    I have found myself feeling impressed with the professionalism and support that Bob Masse and Tom Frat continue to display as I am now in my 3rd Buick Encore. I have driven some of the finest vehicles manufactured here in the United States. From a Hummer H2, Explorers, and other SUV's I find the Buick Encore to be the best vehicle in some of the worst weather conditions. I want to thank Bob and Tom for finding a solution to an affordable, reliable and dedicated vehicle serving all my transportation needs. I strongly recommend Paul Masse Buick, they professionally Keep On Keeping On. Their complete Team is impressive and comforting as one approaches getting into that new car smell. Thanks again, you are an Exceptional Team and I appreciate your devotion. Remain Safe I Remain, Kevin

    Does recommend this dealer
    Paul Masse Buick GMC South

    Congratulations on your new Encore! Thank you for being part of our Paul Masse Family. We appreciate that you took the time to send us your comments. We appreciate your business! Customer Experience Team


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  • No nonsence, good price, fast deal
    May 23, 2017

    My deal was a straight forward, no trade cash deal. Tom got me all of the options and the color that I wanted at a satisfactory price! Thanks!


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    My deal was a straight forward, no trade cash deal. Tom got me all of the options and the color that I wanted at a satisfactory price! Thanks!

    Does recommend this dealer

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