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Reviews

Average Ratings

4.8
91 lifetime reviews. Includes reviews of PAUL MASSE BUICK GMC SOUTH from DealerRater.com
  • Truck buying at its best
    March 21, 2017

    I was in the market for a used truck.A friend of mine had recommended I talk to Tom Fratantuono at Paul Masse in South Kingstown.They had a truck ...


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    I was in the market for a used truck.A friend of mine had recommended I talk to Tom Fratantuono at Paul Masse in South Kingstown.They had a truck I was interested in at their East Providence store.He picked it up on his work and brought it to their South Kingstown location.We set up a test drive and within a couple of hours,I was on my way home in my new truck.Tom was very easy to work with and knows the product well.He answered all my questions and spent the time to go over all the features and how to use them before I was on my way.I would recommend Tom to anyone looking to purchase a vehicle.

    Does recommend this dealer

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  • Ease of doing business
    March 18, 2017

    Contacted Dave Begin from a recommendation and couldn't have been more satisfied. He had the vehicle, we made the deal and out we drove.


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    Contacted Dave Begin from a recommendation and couldn't have been more satisfied. He had the vehicle, we made the deal and out we drove.

    Does recommend this dealer

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  • Very professional and satisfying experience
    March 8, 2017

    Have worked with Tom Fratuono in the past and was always treated profesional and with respect. There are closer dealers to where I live but would ...


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    Have worked with Tom Fratuono in the past and was always treated profesional and with respect. There are closer dealers to where I live but would not have considered them because of my past dealings with Tom.

    Does recommend this dealer

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  • Buick Encore AWD 2017
    February 26, 2017

    I have been a customer of Paul Masse for over 25 years. I have been dealing with Tom Frat for that period. I would not buy a car from any other de...


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    I have been a customer of Paul Masse for over 25 years. I have been dealing with Tom Frat for that period. I would not buy a car from any other dealer or salesperson. Ton is friendly, courteous and very competent. He follows through on every detail from beginning to end. It is the best dealership in RI.

    Does recommend this dealer

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  • excellent service from the time we stepped on to the lot
    January 29, 2017

    My family has been buying all our vehicles from Paul Masse since 2006 and because of the excellent service and staff we have recommended other fam...

    Paul Masse Buick GMC South

    Thank you for your continued business at our Dealership. We appreciate the opportunity to continue to earn your future business. Congratulations ...


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    My family has been buying all our vehicles from Paul Masse since 2006 and because of the excellent service and staff we have recommended other family and friends to Paul Masse who have equally satisfied

    Does recommend this dealer
    Paul Masse Buick GMC South

    Thank you for your continued business at our Dealership. We appreciate the opportunity to continue to earn your future business. Congratulations from Tom and the Team on your new vehicle! Customer Experience Team


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  • very good
    January 26, 2017

    quick,easy, no problems. probably go there again when i need a new car. recommend Tom to my friends. no pressure from salesman. everthing ready wh...


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    quick,easy, no problems. probably go there again when i need a new car. recommend Tom to my friends. no pressure from salesman. everthing ready when he said it would be

    Does recommend this dealer

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  • Great Experience
    January 5, 2017

    I now own my third Buick from Paul Masse thanks to David Begin. David is the ideal professional. I have never been so satisfied with a salesman ...


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    I now own my third Buick from Paul Masse thanks to David Begin. David is the ideal professional. I have never been so satisfied with a salesman and his attention as I was with David. From my initial email, telephone follow-up, and finally, visit to the dealership. I would encourage others to visit Paul Masse.

    Does recommend this dealer

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  • Wonderful
    December 27, 2016

    Bob+Tom are great gets us in and out with all the answers we needed and into our new cars in no time great people clean great service no pressure ...


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    Bob+Tom are great gets us in and out with all the answers we needed and into our new cars in no time great people clean great service no pressure the way car buying should be

    Does recommend this dealer

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  • Enjoyable Experience - Gerry & Charlotte
    December 22, 2016

    Tom and the dealership were recommended to us by friends who had purchased vehicles from Tom. He was very professional as was Justin. The whole ...


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    Tom and the dealership were recommended to us by friends who had purchased vehicles from Tom. He was very professional as was Justin. The whole experience was enjoyable and stress free. We will recommend Tom and the dealership to others,

    Does recommend this dealer

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  • ALWAYS A STRESS FREE TRANSACTION !
    December 9, 2016

    I have bought several vehicles over the years from Paul Masse (possibly 15 or so?) and although I have never met him personally I know he runs a t...


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    I have bought several vehicles over the years from Paul Masse (possibly 15 or so?) and although I have never met him personally I know he runs a tip top organization and surrounds himself with great long term employees such as Tom Frat! Tommy Frat is the reason i have bought so many vehicles over the years especially since the dealerships location is currently an inconvenience for me. As long as Tom Frat is working there I am a loyal customer!! As a business owner myself I understand the value of a great employee and understand i am only as good as my employees.. Great Job Paul! Also worth a mention is the finance man Justin. He makes life quick, simple, stress free, and painless for educated buyers like myself. A pleasure to deal with! NA

    Does recommend this dealer

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