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Reviews

Average Ratings

5.0
6 lifetime reviews. Includes reviews of Ed Hicks Imports from DealerRater.com
  • Another great deal made at Hicks!
    May 7, 2017

    This is the 4 th car we have purchased from Hicks. They truly care about their customers and look after our best interest! Willing to negotiate a...


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    This is the 4 th car we have purchased from Hicks. They truly care about their customers and look after our best interest! Willing to negotiate and are fair. Zach is amazing and we always go to him for our vehicles. Gerald is the Manager and gets personally involved to make sure the vehicle you want is the right fit and deal for you. Everyone is amazing at this dealership and you can usually find Mrs Hicks busy in her office and always with a smile on her lovely face. The maintenance plan as well as the tire and wheel coverage is worth the purchase. We can't thank them enough and will always come back to use them. Thank you Zach and Gerald.

    Does recommend this dealer

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  • Mercedes CLA250 at Ed Hicks Imports
    May 2, 2017

    I had an amazing experience at Ed Hicks Imports when buying my Mercedes CLA250. I had the great pleasure of working with Zach Ingram. He had a hug...


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    I had an amazing experience at Ed Hicks Imports when buying my Mercedes CLA250. I had the great pleasure of working with Zach Ingram. He had a huge amount of patience considering I took a lot of time and test drives to figure out exactly what I wanted. Not only did he explain every thing about the car to me, but he was also honest about any bad qualities this car may have had. I had a certain monthly payment in mind and nevertheless Zach Ingram and Bob (manager of Ed Hicks Imports) made that happen for me! I couldn't have asked for a better team to put me in my beautiful car! Also, what could be better than free car washes whenever you want! Thanks again Zach, I will always be thankful for your dedication, professionalism, and time! -Paige Gonzalez

    Does recommend this dealer

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  • Couldn't be better!
    April 27, 2017

    Zach was incredible and very patient with us when we had a hard time deciding which car would be best for our growing family. The congratulatory g...


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    Zach was incredible and very patient with us when we had a hard time deciding which car would be best for our growing family. The congratulatory gifts for me, my husband and our 1 month old son were so thoughtful and we really appreciated the extra care. We Love Mercedes benz CC!

    Does recommend this dealer

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  • great selection of new and used cars

    i have bought a total of 4 cars from Ed Hicks and i always got a good price and excellent service my salesman was very knowledgeable and did not r...


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    i have bought a total of 4 cars from Ed Hicks and i always got a good price and excellent service my salesman was very knowledgeable and did not rush me to make a decision.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • painless car buying!
    August 21, 2015

    we had the BEST car buying experience we have EVER had thanks to the very helpful staff and salesperson (Zachary) there! Everyone was so accommod...


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    we had the BEST car buying experience we have EVER had thanks to the very helpful staff and salesperson (Zachary) there! Everyone was so accommodating and knowledgable in explaining the features of our new vehicle. It's nice to know we can return at any time if we have any questions; everyone is so friendly!

    Does recommend this dealer

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  • My ML350 stalled today. Reason was a defective crank...
    October 2, 2012

    My ML350 stalled today. Reason was a defective crank shaft sensor, which I was able to diagnose myself. After some cooling down of the engine, I w...


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    My ML350 stalled today. Reason was a defective crank shaft sensor, which I was able to diagnose myself. After some cooling down of the engine, I was able to start up and drive to Ed Hicks Imports. They had the sensor. When I asked whether they could exchange it for me, since I wasn't able to get home, I was told that the shop was full and it might be possible to repair it the next day - maybe! So I drove home with a total of three stops to let it cool down, so the engine starts up again. At home I replaced the part myself. It took me a total of 15 minutes including getting the tools and to clean up! What a wonderful service of Ed Hicks - a repair for a stranded costumer declined - for your guys it would have taken about 10 minutes and I would have been happy. Shame on you! This was the second negative experience with you - so never again! I recommend for every Mercedes owner not to use their services!

    Does not recommend this dealer
    Came in for service or repair

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