Reviews

Average Ratings

4.4
19 lifetime reviews.
  • Great experience

    Went to Kia to get a family car for the new one on the way other dealerships swiftly lead us to the door. These guys worked hard and found a lende...


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    Went to Kia to get a family car for the new one on the way other dealerships swiftly lead us to the door. These guys worked hard and found a lender for me and I couldn't be happier. It was quick and painless and got a great deal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Purchase Experience

    We leased a new Kia Niro and our experience with Fairfield Kia was excellent. We worked with Bob, our sales guy, and Mike the Sales Manager. The w...


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    We leased a new Kia Niro and our experience with Fairfield Kia was excellent. We worked with Bob, our sales guy, and Mike the Sales Manager. The were friendly, no pressure, up front, and honest. They bent over backwards to get us a good deal on the car we wanted. I highly recommend visiting this sales team when it comes time to buy or lease your next car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad experience

    This was my first repair at Fairfield and I dread the though of having to go here again.


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    This was my first repair at Fairfield and I dread the though of having to go here again.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Fairfield KIA is great, I don't go to anyone else

    We have been dealing with KIA since the year 2000, our first car was a Sephia it was a great little car. Since 2008 we had two Sportage's and just...


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    We have been dealing with KIA since the year 2000, our first car was a Sephia it was a great little car. Since 2008 we had two Sportage's and just traded in a Sorento year 2015 for a Sportage 2017. As we can see so far, we did a good trade again. Our Sales person was Michael LaBrecque. He did a good job of keeping as comfortable. He kept the monthly payments as close as much as he could to what we asked him to keep of what we were paying before. If I needed a car again, I would ask him to help me again. Thank you for your service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Professional, friendly and knowledgeable

    Finding a car to lease was a very good experience at Fairfield Kia in Keene, NH. Michael LaBrecque, my sales consultant, was so nice and very thor...


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    Finding a car to lease was a very good experience at Fairfield Kia in Keene, NH. Michael LaBrecque, my sales consultant, was so nice and very thorough. Everyone Michael introduced me to in Credit Dept. and Service Dept. were also very pleasant. It's nice to feel so welcome. I had a nice test drive and Michael spent time making sure I felt comfortable with all the new dashboard controls before sending my on my way. I'm very happy with my new Kia Forte!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • purchased car

    Fairfield had great service and was very helpful in finding a car. Sales person Amanda Mills was especially nice and easy to work with in the stre...


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    Fairfield had great service and was very helpful in finding a car. Sales person Amanda Mills was especially nice and easy to work with in the stressful time of purchasing a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase of New Vehicle

    Amanda Mills and the management of Fairfield Kia has done a fantastic job of processing the purchasing of our new Kia Soul. Amanda is very friendl...


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    Amanda Mills and the management of Fairfield Kia has done a fantastic job of processing the purchasing of our new Kia Soul. Amanda is very friendly and personable. She was the individual who helped us 4 months prior to this purchase; and we made sure she handled the sales. Job well done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    I had an awesome and easy buying experience from Mike Gertsulin in sales of Fairfields Kia.. Sean Singleton the GSM got us approved with better th...


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    I had an awesome and easy buying experience from Mike Gertsulin in sales of Fairfields Kia.. Sean Singleton the GSM got us approved with better than expected rates. The new 16 Sorento is an awesome SUV..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My Used Car Buying Experience

    I was in the market for a car to get out of my most recent mistake of not buying awd and living in new england. I was in contact with my salesman ...


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    I was in the market for a car to get out of my most recent mistake of not buying awd and living in new england. I was in contact with my salesman Matt via email for multiple weeks and was always quick to respond. When I finally had time to get into the dealership Matt was busy so I spoke to Chris Colonel Sanders and he was astraight shooter, told me as it was whether I liked it or not and I appreciated it. I spoke with the manager on duty and because the position of my loan he set me up with a couple of options and allowed me to choose what worked for me best. I put a down payment on a car and was told that we would have to wait for a title in order to actually finish the deal. This is my only downside, it took 2.5 weeks and 3 snowstorms until I got ny nice new awd suv. I was in contact with the dealership the whole time and this is why the customer service rating is so high, the sales manager Pat was very helpful through this. All of my concerns with the vehicle such as tires were addressed. The dealership was also able to provide a couple oil changes for me to offset my out of state inspection sticker. My biggest point of gratitude with the dealership is the fact that they live up to their word. My car was listed as having 2 keys but was only delivered with one, when I questioned the dealership abiut this they called a local competing dealership for the car I purchased and had them make me a a key at no cost to me. Amazing customer service all the way. No matter who I talked to it seemed they were aware of my situation and always willing to help. This is the second car I have purchased at this deAlership and im sure it wont be my last.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fairfields Kia

    We were very pleased with the service and time that Mike Laplante spent with us when we were in the market fora new car. The dealership made us fe...


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    We were very pleased with the service and time that Mike Laplante spent with us when we were in the market fora new car. The dealership made us feel that they were really interested in doing business with us with phone calls and e mails to schedule an appointment for us to start the buying process. Mike LaPointe spent a lot of time going over the car with us and explaining all of the features He introduced us to the service dept where we were warmly greeted by all of the staff. The dealership and the men who handled setting up our financing did a first rate job I would highly recommend Fairfield Kia and Mike LaPointe to our friends and family

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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