Arroway Ford

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
14 lifetime reviews.
  • 5.0 out of 5
    March 16, 2021

    Very nice, very good, attentive. Made sure to get the repair done right, for the least cost.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we really appreciate your feedback! Thank you so much for being one of our valued guests and we look forward to your next visit!

  • 5.0 out of 5
    March 8, 2021

    Courteous, professional , timely and quality service . Job well done!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always ha...ppy to help!

  • 5.0 out of 5
    January 18, 2021

    Knowledgeable , friendly , courteous and prompt service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    September 25, 2020

    excellent service department. Got my vehicle in and out on time. Great employee's and super friendly. I wouldn't bring my vehicle anywhere else. I highly... recommend ARROWAY FORD

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Kerri, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Your recommendation means so much to us a...nd we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    September 7, 2020

    Susan at the front desk in service went above and beyond to help me get everything in order. She even helped with a recall and warranty coverage.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosin...g Arroway Ford, and we hope to see you again soon! Safe travels!

  • 5.0 out of 5
    August 28, 2020

    Great team effort from check in to check out. Fast quality service provided no surprises. Very friendly staff. Will definately return

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    August 1, 2020

    Very pleased with purchase of tires alignment oil change

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 16, 2020

    Only issue I had was not recievibg a return call. Otherwise, the service was excellent helpful and friendly. Arroway delivered my car with a smile. The... only mechanics who have touched this car is Arroway (and its prede9, Smith Cair es from whom I purchased the vehicle.) They are the be8!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Anthony, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expe...ctations and really help you out! Please let us know if you have any additional questions about services you received and thank you again for choosing Arroway Ford!

  • 1.0 out of 5
    June 18, 2020

    This dealer Arroway does not stand behind the work that they do. My car was repainted now its peeling and they told me to speak to the body shop that they... sent me to. How is that helpful. They sent me there to begin with and wouldnt let me use a body shop that i wanted to that i know produces quality work. They need to Be responsible for their subcontractors. Beware if u use this dealership!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jim, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to h...ear that you did not. Please give us a call at (914) 241-1000 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    June 7, 2020

    Quickly accommodated our car, made quick diagnosis and fast repair (at a fair price)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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