Reviews
Write a reviewI have used them for the past several years and the staff
I have used them for the past several years and the staff has always been professional, knowledgeable and very helpful, especially Amanda.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dianabwest, we are glad we could help! Thanks for taking the time to leave us this information about your recent visit. Take care!
Don't do it!!
Brought in a 2010 model was charged $189 for for a full run through 2 weeks later still having same issue brought it back now it's $500 because of the year model to run the same test smh
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, did you visit our dealership under a different name? Our manager can't seem to find you in our system. If you would like to reach out to our Service Manager Amanda. She would be happy to assist with this issue. We apologize for any inconvience.
Service is amazing and quick everyone was very helpful
Service is amazing and quick everyone was very helpful explained everything checked and advised only what was needed to be fixed no hassles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby, thank you for the 5-star review.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My experience at this dealership was amazing and
My experience at this dealership was amazing and extremely non stressful. My sales associate Taylor Landry made me feel comfortable during the process. She also made me feel confident that she would still be available after the purchase. Check Infiniti and ask for Taylor you Won’t be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Debra, thank you for taking the time to write us a review. We are glad Taylor and the team could make your purchase experience enjoyable. Thank you for choosing INFINITI of Lafayette.
Hi Debra W! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is my go to dealership, great cars and great people.
This is my go to dealership, great cars and great people. They make certain customers satisfaction is meant
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent service from the front to include Cassie and
Excellent service from the front to include Cassie and Amanda. Their expertise is what the dealership needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charles, thank you for taking the time to write us a review. We are glad our team could make your purchase experience enjoyable.
I highly recommend the Infiniti dealership of Lafayette.
I highly recommend the Infiniti dealership of Lafayette. The staff is very Knowledgeable and polite
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. Thank you, and have a fantastic day!
Thank you to Taylor for her help.
Thank you to Taylor for her help. It was a great experience , so easy, informative, the intire staff at the dealership was great . Big change from truck to the QX50. The car is comfortable, gas mileage is great . I highly recommend to check out Infinity Dealership of Lafayette. Thank You Taylor all the best !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Have always been very satisfied and pleased with the
Have always been very satisfied and pleased with the service and performance of the entire staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rdd1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Dealership like no other!
It is truly a remarkable dealership. Service after the sale definitely applies to infinite of Lafayette. From my sales experience to the times I’ve visited for my oil changes, every experience is a good one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mona Russo, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!