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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Love My New Car

So far my experience at this dealership has been positive. Garrett Clark was able to find me the car that I wanted with low mileage in the color I wanted, which is not always easy with a used vehicle. Garrett was easy to work with and very responsive. I am looking forward to the free oil changes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm happy to read that you found what you wanted with Garrett's help. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on our page for access to exclusive content. Sincerely, Josh Hamilton - General Manager

Best truck buying experience, ever!

Checkered Flag Toyota made me feel like VIP from the moment I walked into the door. Al greeted me with a smile and Jordan lead me directly to my dream truck. They were up front with their prices and no one could compare. Jordan was the best sale rep and was very honest. Would recommend him hands down to anyone buying a vehicle. I never once felt like I was forced into buying. Thanks for the great experience and I look forward to working with you again, Jordan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

I am truly grateful to hear that Jordan and Al provided you the best truck buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Josh Hamilton - General Manager

Great Experience

Great experience buying my first new car. This was such a breath of fresh air compared to every car buying experience that I've had in the past. You walk in, they tell you the price of the car, it's a good deal, and that's what you pay. No haggling, no back and forth, and no pressure. Our sales rep Brian Cossak was knowledgeable, professional, and courteous throughout the whole process. He told us right off the bat that his only goal was to make sure we were happy, and he achieved that goal. He and the Checkered Flag team truly bent over backwards to make sure we got the exact car that we wanted at a great deal. I couldn't be more pleased with the outcome, and I'll definitely be recommending this place to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mike, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that the efforts of Brian and his team have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Josh Hamilton - General Manager

Helpful and low pressure

I had been looking for a car to replace a VW involved in the emissions recall. I visited a lot of dealerships and test drove a number of cars. The experiences varied a lot but CF Toyota was one of the better dealerships. Chas Engle was helpful, patient and very knowledgeable about models, trim levels and options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We try our best to stand out from other dealers in terms of sales and service excellence. It's delightful to know Chas provided you with great service. If you have any further needs, do not hesitate to come back to see us. Sincerely, Josh Hamilton - General Manager

Had the car we wanted and took a deposit on the phone

Thank you so much, Jaclyn Campbell. You took great care of my mother as we purchased her new Toyota Corolla. We love her car. Super job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for this great review! Jaclyn is truly an exceptional employee and we appreciate her for giving you and your mother a wonderful experience! Come and see us again! Sincerely, Josh Hamilton - General Manager

Jordan Weekley

Is so clutch. Good customer service and a nice dude. Opened the door for my mother and I. He made us coffee. He went above and beyond what he had to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Jordan was able to go above and beyond your expectations and provide you and your mother with a memorable experience. Feel free to stop by if there is anything else we can do for you. Sincerely, Josh Hamilton - General Manager

Jay Sawyer is the man!!

Today I picked up our new Toyota Sienna from checkered flag! What an amazing experience, to say the least. From the moment my wife and I met Jay Sawyer back in November, till today when we drove away (finally) with our new van, we were treated with respect and no pressure. The fact that there's no haggling was such a burden lifted. And, seriously, if anyone wants to purchase a car, truck, or van, go see Jay Sawyer TODAY!! You'll thank me later!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for this review! We're humbled by your recommendation, and I'm so happy that Jay and the rest of the team were able to provide you an amazing experience. Please don't hesitate to contact me if we can help with anything in the future. Congrats on the new Sienna! Sincerely, Josh Hamilton - General Manager

Totally recommend

Purchased my first Toyota SUV , overall experience was awesome. It is a busy dealership in a busy area so sometimes it was a little slow moving forward. But excellent staff, nice accommodations and decent inventory. Got what I wanted on my terms... I'm happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Sincerely, Josh Hamilton - General Manager

Awesome experience

Great experience with Garrett Clark. Got what we wanted on terms we wanted. Love our new Toyota. Will most likely be lifelong customers. Matt Carter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

I'm happy to read that you found what you wanted with Garrett's help, Matt. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on our page for access to exclusive content. Sincerely, Josh Hamilton - General Manager

I felt very comfortable which made buying a new car a good e

Demario Street was honest, had a great personality, and was very helpful. It made the process of buying a car stress free. I'm very happy with my new car and my experience at Checkerd Flag

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

I sincerely thank you for going out of your way to write this review about Checkered Flag Toyota. We try to create a comfortable and stress-free environment for each and every customer. I will pass the kind words along to Demario, and come back to see us if you need anything at all. Sincerely, Josh Hamilton - General Manager