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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Great experience!

Thank you, Chas Engle, for getting me into my red Toyota RAV4! Chas was friendly and patient throughout the whole process, which allowed me to feel at ease. His confidence let me know I was in very good hands. I am super happy with my purchase - and grateful to have had Chas to guide me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new RAV4! I am thrilled to hear Chas provided you with a great car-buying experience. He will be very happy to hear your kind words. I appreciate your business and thank you for leaving a wonderful review and recommendation. If you have any questions or concerns, please do not hesitate to come see me. Sincerely, Josh Hamilton - General Manager

Go see Jay Sawyer at CFT for your next vehicle!

I highly recommend Checkered Flag Toyota for your next vehicle purchase. Jay Sawyer is the product specialist (salesman) you need. I found the vehicle I wanted online and contacted CFT via their website. Jay reached back to me quickly and professionally. Through texts and emails we discussed pricing and set a time for me to view the vehicle. Sandra Krouse took care of things on the finance side of the house. She was equally professional and never attempted to pressure me into any extras with my purchase. Bottom line, from start to finish, this was the best car buying experience I've had. CFT and their staff let the vehicle sell itself. No gimmicks. No haggling. No pressure. Go see Jay at Checkered Flag Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

I am truly grateful to hear that Jay and Sandra provided you the best car buying experience ever! Thank you so much. They both are definitely key components of our team, and they will be very happy to hear about your experience. Please come back to see us if you need anything at all. Sincerely, Josh Hamilton - General Manager

Great experience

Great experience with Jordan Weekley. Easy going and allowed us to try as many vehicles on as many visits as we needed to make the final decision. After looking around, best choice we made was purchasing at Checkered Flag Toyota with Jodan's premium assistance. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Checkered Flag Toyota as your dealer. Jordan is definitely a key component of our team, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Sincerely, Josh Hamilton - General Manager

Great experience!

I would highly recommend buying a car through Checkered Flag Toyota. Buying a car can be stressful but that was not the case here. Chas was wonderful. His patience, confidence and friendly nature put me at ease with the whole experience. I love the no haggle process! Would definitely buy from here again, and ask for Chas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to leave an amazing review and recommendation! Buying a car can indeed be very stressful, so I am quite pleased to hear Chas provided you with a wonderful and haggle-free car buying experience. I appreciate your business and hope to see you again in the future. Sincerely, Josh Hamilton - General Manager

Great experience!

Thank you so much, Chas Engle, for a great car-buying experience! Chas was friendly, patient, and confident and put me at ease through the whole process. I am now happily driving my red Rav4 and loving it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new RAV4! I am thrilled to hear Chas provided you with a great car-buying experience. He will be very happy to hear your kind words. I appreciate your business and thank you for leaving a wonderful review and recommendation. If you have any questions or concerns, please do not hesitate to come see me. Sincerely, Josh Hamilton - General Manager

Micheal Alfier

Michael was very professional, courteous, and helpful. He assured me that I was helped in a timely manner and the purchasing process to run something.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey, Lyn! Thank you for this wonderful review! Michael is truly an exceptional employee and I appreciate him for giving you a great experience! Thank you again and be sure to like our page to get all the good deals! Sincerely, Josh Hamilton - General Manager

Amazing customer service.

I have Been to checkered flag many times, and currently had expierences at Honda, Volkswagen and Toyota. Toyota is hands down, the best in customer service. Demario street helped to process my application, and even came in on his day off to facilitate a deal. Christopher Thompson was abolsuuly amazing, and we ended up buying two cars from him! By far, amazing customer service. I couldn't be happier. Having expierence with the other dealerships customer service, I will send everyone to Toyota to see chris Thompson or Demario street. They worked hard, and made he expierence very pleasant. And, I got a brand new corolla for over $5000 under MSRP. Who can argue with that?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We've put a lot of effort into raising our customer service levels, and I'm happy that it shows. It's great that Demario and Christopher were able to provide you a pleasant experience. I hope you will give us the opportunity to help you again whenever it’s time for your next car. Congrats on the new Corolla! Sincerely, Josh Hamilton - General Manager

Rav 4 Purchase was awesome

We searched online and found the RAV4 we were looking for on Checkered Flag's website. I came in and worked with Jay Sawyer in sales. He was super easy to work with and go over all the features of the vehicle. No pressure to purchase and was transparent helping us get the financing we needed. I'd purchase again from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nic, your 5-star is very much appreciated. I am glad to see that Jay and the rest of the Checkered Flag Toyota team were able to give you a phenomenal sales experience! If you ever have questions about your new Toyota RAV4, please do not hesitate to give us a call. Sincerely, Josh Hamilton - General Manager

Chas Engle was very helpful

My wife has been wanting to move into an SUV after years of Honda sedans. Chas Engle put us into a red Rav (wife's favorite color). This is my second Toyota purchase from Checkered Flag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Your excellent feedback and kind words are very much appreciated. I will be sure to share your comments with Chas! The whole team here at Checkered Flag Toyota is very happy to provide you with a positive experience, and I am glad to see that you and your wife are satisfied with your new, red Toyota RAV4. Thank you for coming back to see us! Sincerely, Josh Hamilton - General Manager

Very pleased with the help of Ms. Jaclyn Campbell.

Purchased a 2017 Tundra. Really appreciated the "no hassle" pricing policy. Much better than the usual "mystery" pricing procedure. Ms. Campbell did an excellent job in discussing vehicles available for purchase and facilitating the purchase process. I had visited Checkered Flag Toyota a year ago and talked to Ms. Campbell and test drove a vehicle. Did not buy at the time but the friendly informative visit then was a major factor in my return and purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for this excellent review! Our Checkered Flag Toyota team is dedicated to making sure we provide you with a professional, hassle-free environment where you can enjoy your car-buying experience. Congratulations on your new 2017 Toyota Tundra! Until you stop by again, take care. Sincerely, Josh Hamilton - General Manager