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Mercedes-Benz of Huntsville

Rectangle 48
Sales 9:00 AM - 7:30 PM
Service 7:00 AM - 5:30 PM

Mercedes-Benz of Huntsville Hours

Sales

Monday

9:00 AM - 7:30 PM

Tuesday

9:00 AM - 7:30 PM

Wednesday

9:00 AM - 7:30 PM

Thursday

9:00 AM - 7:30 PM

Friday

9:00 AM - 7:30 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2013

One of the premier dealerships in Northern Alabama, Mercedes-Benz of Huntsville welcomes drivers from Athens, Decatur an

...

d Madison, as well as nearby Tennessee. In addition to selling new Mercedes-Benz vehicles, we have an impressive inventory of used vehicles from a variety of automakers, and we offer an array of automotive services, too. Mercedes-Benz fans from northern Alabama and Tennessee will be impressed by our reasonable prices and extraordinary customer service. Whether you're looking for a Mercedes-Benz CLA-Class, GLA-Class, C300, E350 or GLE350, we'll have the model, color and trim to fit your style and budget.

Service

Oil, Filter Change

$89.95

Tire Rotation

$39.95

Wheel Balance

$129.95 and up*

New Battery

$216.8 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
780 lifetime reviews. Includes reviews of Mercedes-Benz of Huntsville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2018

    Our experience was top notch from the outset. Our sales associate, Genna Cecil, was professional, courteous, knowledgeable, and patiently worked us through... the sales process, helping us to define our options and ultimately settle on the perfect vehicle for our needs. Although we didn???t specifically work with them, the other sales staff were equally courteous and helpful. The final (discounted) price for the vehicle was fair and the paperwork was a snap. We could not be happier with our decision to buy our vehicle from Mercedes-Benz of Huntsville and would highly recommend them to anyone shopping for vehicles of that type.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

    Scott Moskow

    Finance Director

    (4.7) 36 reviews

  • 5.0 out of 5
    October 6, 2018

    Absolutely love our Benz. Genna did an OUTSTANDING job sharing her knowledge with us, making us feel comfortable, and giving us a good feeling about how... safe this vehicle is. Thank you Genna! Respectfully, Joe Forton

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

    Scott Moskow

    Finance Director

    (4.7) 36 reviews

  • June 18, 2016

    Our Sales representative, Anthony Leach, was wonderful. This was our first experience buying with Mercedes and Anthony made it an enjoyable one. Anthony... is very knowledgeable of Mercedes and the car we were looking to purchase. When I left the dealership I knew how to operate the systems of my new GLK, thanks to Anthony. Our experience was first class and we will certainly be back when the time comes for another new vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2018

    After 11 years of driving a used Jeep Compass (which I loved) my amazing husband decided it was time I drive my dream car. The only thing I was sure about... was the color. Red, Genna Cecil took it from there and I am the proud owner of a red Mercedes Benz 350GLE. She made everything from the test drive to the purchase fun and exciting. Her enthusiasm is contagious! She is extremely knowledgeable and there wasn???t a question I asked she didn???t know the answer too. It???s obvious she loves her job and has been trained well when it comes to all aspects of customer service. Product Speclist John Michael Trotten and finance manager Scott Moscow Totten are worthy of accolades for their knowledge and patience also.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

    Scott Moskow

    Finance Director

    (4.7) 36 reviews

  • 5.0 out of 5
    October 3, 2018

    This was the best car buying experience I have ever had. All thanks to Genna for making the process smooth and taking the time to explain everything in... detail. Amazing experience!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

    Scott Moskow

    Finance Director

    (4.7) 36 reviews

    Rick Vaughn

    Sales

    (3.7) 7 reviews

  • 5.0 out of 5
    August 29, 2018

    Genna is fantastic! It was my daughter???s first car purchase since getting her big girl job in Savannah Georgia. Genna made the process simple and even... delivered the car to Decatur when my daughter was in town for a wedding. She is a jewel!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

  • 4.2 out of 5
    August 29, 2018

    Genna Cecil provided excellent support. I had very specific requirements on the functionality of the SUV but also the color both inside and out. She... worked diligently to find me the right SUV. Genna listened to my requirements and did not just try to sell me a car that was available. Genna delivered exactly what I was asking for and I would recommend her to anyone looking for a Mercedes.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

  • 5.0 out of 5
    August 3, 2018

    After searching around my local area for a new vehicle without any luck a friend of mine told me to check out Mercedes Benz of Huntsville. I couldn't... get the price nor the color with options that I wanted. I reached out to Greg Melbo who said he could get me the exact vehicle that I wanted. When the time came, he did deliver. I was really impressed by his confidence and the capability to get the job done. Great work you are a man of your word. Gregory C.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Greg Melbo

    Sales Consultant

    (5.0) 178 reviews

  • 4.8 out of 5
    June 13, 2018

    Our salesperson, Genna, was great. We found and negotiated the deal long distance and showed up to finalize the purchase. Everything was exactly as described.... Plus, the process was easy and quick. I???ve had bad experiences in the past with car salespeople at other dealerships, and this was the opposite. I would definitely work with Genna again.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Genna Cecil

    Sales & Leasing Consultant

    (4.9) 36 reviews

  • 1.2 out of 5
    May 30, 2018

    This is a formal expression of distress, incompetency and the lack of care and compassion that your dealership has shown during our recent visit to your... location. They are unprofessional, untrusted, will not keep their promises, and it seems every sales person in this dealership not represent Mercedes Benz of Huntsville as the sales manager has shown us. Please try to avoid this dealership as much as you can, and I should have read the reviews over Yelp before even planning to have a business with them. I will try advising my colleagues, friends and my college students to avoid this dealership. w our visit of this dealership (Mercedes Benz of Huntsville) in May 29,2018. I live more than two hours away from this dealership, I was interested in one of their car for my wife, so I contacted them a day before our visit via phone and email and first, I talked to the sales manager (Rick Vaughn), I asked him that I want to take Greg Melbo (sales professional ) who had a positive feedback from customers, but he transferred me over another sales person (Justin Oates)!!! I assumed Greg was unavailable at that time. We have a deal over the phone on the car for $35,500 and Justin agreed on this price and congregated me after he talked to his manger and we set an appoint for next day at 12 pm to come and buy the car. My wife, who was very excited for her new car, and I dropped our kids at the a daycare to drive over two hours to buy the car. We got there at 12:30 pm and we waited there around 2 hours to see the car, they told us the car is not ready yet since they are replacing some parts on the car which is very unacceptable. We saw the car we liked it, when it's the time come to sign the paper they added $2,700 on the top of the agreed price + $850 documentation fee. I told Justin the additional repair cost is not acceptable and he didn't mention it before at all. He said he didn't know about this cost until the last minute. He said instead of I do the repair later they did it for me. It was unbelievable, we agreed on the car price and I didn't ask to replace anything. they try to let customers PAY more without caring about their promises to customer that I have been given before visiting them. You will never face this situation with any dealership in the country, they are immoral in dealing with their customer based on my experience. I asked Justin to let me talk to his manger (Rick), he told that he is in meeting, which is not true unfortunately, he was sitting in his office by himself where I can see him. I was very upset at this time when I tried to walk to him, Justin asked me to wait and he will get manager. Rick (the sales manager) handle the situation unprofessionally by saying "the sales person (Justin) agreed on $35,500 not me"!. If they don't trust their sales professionals how customers can trust them? We waist all day for nothing with them, the people in this dealership didn't keep their promises and they are not trustful. Drove back to our home town without the car but with the worst experience ever.

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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rick Vaughn

    Sales

    (3.7) 7 reviews

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