Be Careful! Was dealing on a truck, they quoted me 30,8xx out the door. I told them I thought 29,000 was a fair deal. At first they wouldn't agree... to it so we started to leave but as we were getting in our truck the salesperson stopped us and asked if we would take it today for 29,000. After some deliberation with my wife, we decided to purchase it even though it wasn't the deal we were hoping for. After spending an hour or so filling out the credit app, getting our trade information together, etc, the salesperson person brings me the deal sheet, they tried to get me to sign an agreement where the 29,000 was before tax and fees! Mind you they offered 30,8xx out the door before offering 29,000. The salesperson tried deying the 29,000 was an out the door price. He confirmed that the 30,8xx was an out the door price but said the 29,000 was not out the door. When I started pointing out to the salesperson that the 29,000 before tax and fees (31,1xx) was more than the previous out the door offer, he started to get a little frustrated so i just dropped it and took it as a sign that we shouldn't buy. Lesson learned, I will not be back and will make sure people i know don't waste their time here as i did.
The salesperson was very helpful and stayed positive during my entire experiance looking for the right vehicle for me. And loved the huge selection they... had to offer.
Very happy with the experience. Thank You Ashley and Luther Ford. Very happy
I had an amazing experience at Luther Ford. Scott Stinson was the most helpful, and polite sales person I’ve ever worked with. He made the experience fast,... and great, and got me the truck I wanted for the price I wanted.
The worst experience ever. Promised us a truck, completed the deal, insurance and loan finalized with bank and ready to travel 6 hours to pick it up and... they sold it from under our feet. I have never in my life ever experienced anything like this. Terrible communications between sales rep, general manager & buyer. HORRIBLE!
friendly and courteous, made entire process easy, car was as reported, great deal
I personally had a great experience throughout the process. Bob was incredibly helpful and friendly. I was able to contact him at anytime I had a question.... Thank you Luther Ford for providing me with a exceptional car buying experience.
I have bought cars here before in fact my wife just got a new 2016 focus about a month ago. This time however I've been waiting for over a week to here... about my loan. I've called 3-4 times. We'll get back to you, another day goes by, I call again, I should be able to call you back in an hour and a half. I say ok, are you sure, yes!! Waited and waited, no call. They have closed. Called them today, still no phone call. I used to think that this was my go-to dealership, I guess, not so much anymore. And now after a week of waiting and running my credit down the vehicle won't work.
Buying process was very smooth, very easy to deal with. The service department on the other hand is very unprofessional, and very unhelpful. I would not... recommend this dealership to anyone
I always get my car serviced at Luther. I also really like the lounge area and it's nice that they have wifi available to help pass the time!