This is my second time leasing a Mercedes from Knauz and all I can say is “What a pleasure”. From the sales team to the Finance and the tech team everyone... in Knauz tries to make your transaction easier, smooth an quick. Our sales rep Sani Nassar was at all time trying to get us exactly what we were looking for, the finance team back us up during the lease negotiation with Mercedes Financial and the Tech tram explained the new features of the car with a lot of expertise and patience. I have also bring my cars to them for service and they are always very pleasant and great to deal with.
I was trying to purchase a car and while getting all of the information and trying to make a deal the sale person just left me and started handling another... customer without even finishing with me. Poor and disrespectful sale staff.