Mercedes-Benz of Centerville

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Reviews

Average Ratings

5.0
11 lifetime reviews.
  • Great place to buy and get service as well

    I bought a pre-owned Mercedes here and was very happy with the purchase. 7 years later, the care is still wonderful and the service is great too. ...

    Dealer Response

    Thank you so much for your recommendation and positive feedback about your ongoing experiences with our Mercedes-Benz of Centerville service team!...


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    I bought a pre-owned Mercedes here and was very happy with the purchase. 7 years later, the care is still wonderful and the service is great too. The service department always gets me a loaner during service (or Enterprise rental, if loaners are unavailable), and always washes my car if I bring it by, and roadside assistance has been helpful a few times too! Also, you can now make appointments online and text your service representative, which are really nice and convenient features. I highly recommend this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your recommendation and positive feedback about your ongoing experiences with our Mercedes-Benz of Centerville service team! Providing a wonderful and straightforward experience is a top priority to us, and we're glad you are pleased with the service you received. We hope you continue to enjoying your C240 and we look forward to seeing you next time!


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  • New Vehicle Lease

    Attentive and courteous staff assisted me in finding a vehicle of my choice (not in vehicle inventory at Centerville dealership) at another dealer...


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    Attentive and courteous staff assisted me in finding a vehicle of my choice (not in vehicle inventory at Centerville dealership) at another dealership and bringing the car back to Centerville for lease. The staff was helpful in all phases of buying process. Very clean and welcoming facility.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful experience

    I had been on the hunt for a certified preowned c300. I browsed the online inventory and, after finding one that I liked, decided to go see it in ...

    Dealer Response

    Thank you for your recommendation and positive feedback about your recent experience with Andreas and the Mercedes-Benz of Centerville team! Provi...


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    I had been on the hunt for a certified preowned c300. I browsed the online inventory and, after finding one that I liked, decided to go see it in person. Upon entering the showroom, I was greeted by Andreas Burkert. It was such a pleasure to work with him. He took me right to the vehicle and was able to give me a detailed explanation of the technology and safety aspects of the car. He was very knowledgeable and was able to answer all of my questions. I loved that he was low pressure, just allowing me to enjoy the car and fall in love with it on my own. Once I decided to purchase the car, he helped guide me through the process, including getting my current car appraised for trade in. He also sat with me in the car after purchase and went through an orientation process to make sure I was comfortable with the controls of the vehicle and setting up my phone, etc...He really took the time to help me and made me feel like my business was important to him. I will definitely seek him out for my next Mercedes. I highly recommend him for any of your car buying needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your recommendation and positive feedback about your recent experience with Andreas and the Mercedes-Benz of Centerville team! Providing a wonderful car buying experience is a top priority to us, and we're glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again!


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  • President

    Excellent management, courteous, professional. Sales staff very knowledgeable of product

    Dealer Response

    Thanks for taking the time to share your feedback with us, Damon! We appreciate all your compliments and are happy to hear that your recent visit ...


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    Excellent management, courteous, professional. Sales staff very knowledgeable of product

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to share your feedback with us, Damon! We appreciate all your compliments and are happy to hear that your recent visit to our dealership exceeded your expectations. We look forward to working with you again in the future!


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  • Excellent Car-Buying Experience!

    Just purchased a C450 AMG from Travis Michael Spears. He was incredibly helpful in locating the exact vehicle I wanted, and educating me on the ca...

    Dealer Response

    Thanks so much for the recommendation, Josh! We are proud to have earned your business and thank you for taking the time to share your experience ...


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    Just purchased a C450 AMG from Travis Michael Spears. He was incredibly helpful in locating the exact vehicle I wanted, and educating me on the car and its features. Ken in finance was great too. It all made for a wonderful experience! I'd strongly recommend this dealership, and Travis in particular, to anyone interested.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the recommendation, Josh! We are proud to have earned your business and thank you for taking the time to share your experience with Travis. We hope you are loving your new C450 AMG and look forward to working with you again in the future!


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  • Very impressed and pleased

    I have bought well over 50 cars in my 71 years, but dealing with Tim Pitstick and Ken Watson in Finance was the easiest and most pleasant transact...

    Dealer Response

    The pleasure is ours! We thank you for taking the time to share your feedback with us about your visit to our dealership, Maury! We appreciate you...


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    I have bought well over 50 cars in my 71 years, but dealing with Tim Pitstick and Ken Watson in Finance was the easiest and most pleasant transaction in my entire experience. Throughout the process their concern was for meeting my wife's needs and expectations with a vehicle she could enjoy for many years. I can not say enough good things about the staff and dealership. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    The pleasure is ours! We thank you for taking the time to share your feedback with us about your visit to our dealership, Maury! We appreciate your compliments and will pass them on to Tim and Ken! Come back and see us again when you are ready to purchase your next car!


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  • Could not have been easier

    I purchased my 2007 ML 320 CDI from Travis about 2 weeks ago. The process could not have been simpler. I live an hour away and we were able to get...

    Dealer Response

    Thank you for letting us know how we're doing! We will be sure to let Travis know you were so pleased with his level of customer service. We hope ...


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    I purchased my 2007 ML 320 CDI from Travis about 2 weeks ago. The process could not have been simpler. I live an hour away and we were able to get most everything done via email. I showed up 45 minutes before close to drive the car and the sign paper work and Travis was a delight. My experience with Travis & MB of Centerville could not have been any better.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for letting us know how we're doing! We will be sure to let Travis know you were so pleased with his level of customer service. We hope you enjoy your ML 320 CDI!


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  • Knowledgeable staff, Great Service/Communication

    My experience with Mercedes-Benz of Centerville was First Class! Looking for the vehicle for me, delivery of the vehicle and communication after I...

    Dealer Response

    We appreciate the kind words! Thank you for choosing Mercedes-Benz of Centerville! We look forward to doing business with you in the future!


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    My experience with Mercedes-Benz of Centerville was First Class! Looking for the vehicle for me, delivery of the vehicle and communication after I brought the vehicle is excellent. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate the kind words! Thank you for choosing Mercedes-Benz of Centerville! We look forward to doing business with you in the future!


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  • Great buying experience

    I just bought a certified GLK 350 from this dealership & I have to say coming from someone who hates buying a car & the whole process it was very ...

    Dealer Response

    Thank you for the sharing your recent experience with us, Diane! We hope you enjoy your GLK 350. We hope you continue to choose Mercedes-Benz of C...


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    I just bought a certified GLK 350 from this dealership & I have to say coming from someone who hates buying a car & the whole process it was very pleasant. From the salesperson, Scott to the Manager, Ted to the F&I Manager Ken they all made it very painless & smooth for me & also quick! I love the car/SUV & would definitely recommend them to friends/family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the sharing your recent experience with us, Diane! We hope you enjoy your GLK 350. We hope you continue to choose Mercedes-Benz of Centerville for any car or service needs you have!


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  • Forgot

    Purchased my 2007 from this dealer, but would not buy another one from the, Poor repair service and I would not recommend my friends.

    Dealer Response

    Thank you for your feedback, Mr. Fones. We are looking into this further and hope to get in touch with you privately to address your concerns. We...


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    Purchased my 2007 from this dealer, but would not buy another one from the, Poor repair service and I would not recommend my friends.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback, Mr. Fones. We are looking into this further and hope to get in touch with you privately to address your concerns. We take customer feedback very seriously in providing our customers with the best service possible and ensuring your complete satisfaction. We hope to have another opportunity to show you our appreciation and change your opinion of our dealership.


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