Reviews

Average Ratings

4.8
45 lifetime reviews.
  • Mrs. Laraine Hanson

    Thank you for always taking such good care of my Ford Taurus. I feel confident when bringing my car into your service department.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Laraine! Thank you so much for being one of our valued guests ...


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    Thank you for always taking such good care of my Ford Taurus. I feel confident when bringing my car into your service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Laraine! Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Great Service

    I greatly appreciated how they were able to get me in because of the potential seriousness of my truck problem.

    Dealer Response

    We're more than happy to have been of service, Juanita! Thank you for your positive review.


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    I greatly appreciated how they were able to get me in because of the potential seriousness of my truck problem.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're more than happy to have been of service, Juanita! Thank you for your positive review.


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  • Oil change and new tires

    Everything was great. From the helpful scheduling to work on my truck to the helpful rides to and from where I needed to go. It was great from be...

    Dealer Response

    We're glad we could help, Karl! We really appreciate your business and we hope you'll come back to see us if there is ever anything else you need....


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    Everything was great. From the helpful scheduling to work on my truck to the helpful rides to and from where I needed to go. It was great from beginning to end. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad we could help, Karl! We really appreciate your business and we hope you'll come back to see us if there is ever anything else you need. Thank you!


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  • Stayed late and catered to my schedule

    I asked for an internet price on an F150 and inquire if the friends and family pricing was still honored (as the promotion ended a week or so befo...

    Dealer Response

    We are happy you had a pleasant experience here at Stanley Ford. Please let us know if there's anything else we can do for you. We hope to be of s...


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    I asked for an internet price on an F150 and inquire if the friends and family pricing was still honored (as the promotion ended a week or so before I shopped for my truck). I got a response the next morning letting me know that the promotion had ended but that the general manager knew that the promotion was still advertised and that he would still honor the promotion pricing and I was given a price quote that was nearly $6,000 less that the sticker price that I found on the internet. I could not make it to the dealership for another two days and then not until after work. The sales rep put the truck inside and also stayed late at the dealership so I could see the truck at night. The dealership really worked with me, on my schedule, so I could find exactly what I wanted without having to wait an extended period of time when my work schedule would allow it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you had a pleasant experience here at Stanley Ford. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!


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  • Awesome Experience!

    Great service, and experience! I had no issues with walking in, and dropping off my Truck, and in a short time, all was taken care of! Sales count...

    Dealer Response

    That's great to hear, Joseph! We appreciate you taking the time to tell us about your experience and we hope you had a wonderful Christmas as well...


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    Great service, and experience! I had no issues with walking in, and dropping off my Truck, and in a short time, all was taken care of! Sales counter was pleasant to work with, and willing to assist with any needs I had. Thank you, and have a great Christmas!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great to hear, Joseph! We appreciate you taking the time to tell us about your experience and we hope you had a wonderful Christmas as well. Thank you!


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  • got fast and great customer service

    I went in to schedule an appointment, they took care of me the same day. saving me time and gas.

    Dealer Response

    We were happy to help, Stephen! Customer service is a top priority for our team and we'll always do what we can to make sure you're completely tak...


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    I went in to schedule an appointment, they took care of me the same day. saving me time and gas.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We were happy to help, Stephen! Customer service is a top priority for our team and we'll always do what we can to make sure you're completely taken care of quickly. Thank you!


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  • Great Saleperson! Excellent service!!

    I went in to buy an F150 XL but my salesperson encouraged me to look at the deals being offered on the XLT's. I would be walking out with more opt...

    Dealer Response

    We're glad we could help, Tammy! We will always do our best to make sure you have all of the options you might need to take a look at before you m...


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    I went in to buy an F150 XL but my salesperson encouraged me to look at the deals being offered on the XLT's. I would be walking out with more options then I had wanted but when she found out I wanted it for pulling horse trailers and snow machines she just knew I would be in love with the handy back up cam. I was also hoping for an auto start and she found me a truck that had all I wanted and more. The price wasn't that much more because the insintives were so much better. They even had more XL trucks on the lot so if they had wanted the better deal for them she wouldn't have offered to show me the XLT which they didn't have as many of..she genuinely cared about the right purchase for me. There were some minor issues with the transaction. Some scratches to the bed of the truck and more miles then are common on a brand new truck. This was my very first new truck purchase and I wanted my new truck to be absolutely perfect. With my high expectations and feelings that I wasn't getting something exactly perfect she went above and beyond to make sure I was satisfied in the end, because of this I am giving a perfect rating for her and Stanly Ford. When we decide to trade in our F350 we will be looking to Kirsten to be our salesperson. She is honest and sweet and genuine! I will defiantly recommend her to friends and family for their auto needs. In fact, that same day I bought my truck I had given her name to two separate people that were thinking of buying. Thank you Kirsten at Stanly Ford for all your help and for going above and beyond!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're glad we could help, Tammy! We will always do our best to make sure you have all of the options you might need to take a look at before you make your decision. If you have any questions about your new truck, please don't hesitate to stop back in and see us once again. Thank you!


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  • Good Experience.

    Not much to tell. Sat there. Drank coffee. Watched tv. Staff was very courteous. Service was timely. Store was clean. Probably the only thing I'd ...

    Dealer Response

    We are happy you had such a positive experience with us, Dave! If there is anything else we can do for you, please give us a call. Safe (and fun) ...


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    Not much to tell. Sat there. Drank coffee. Watched tv. Staff was very courteous. Service was timely. Store was clean. Probably the only thing I'd recommend is donuts.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you had such a positive experience with us, Dave! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • Outstanding service

    Chris was outstanding. He kept me informed as more repairs were required than initially planned. He was able to expedite the delivery of parts aro...

    Dealer Response

    We are happy you found us so helpful! It's great to hear that we could be of such help!


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    Chris was outstanding. He kept me informed as more repairs were required than initially planned. He was able to expedite the delivery of parts around the Thanksgiving holiday. Great job

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you found us so helpful! It's great to hear that we could be of such help!


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  • Great service!

    Kevin the service manager was very helpfull and contacted Ford for our broken window and it was covered under warrenty.

    Dealer Response

    Thank you for your kind words, Tracy! It was our pleasure to help you out when you needed your window fixed and we hope you'll stop back in if the...


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    Kevin the service manager was very helpfull and contacted Ford for our broken window and it was covered under warrenty.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Tracy! It was our pleasure to help you out when you needed your window fixed and we hope you'll stop back in if there's ever anything else you need. Thanks again!


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