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Thoroughly enjoyed our experience at Reeves BMW! Our salesman Steve Coryell was excellent! He made the whole buying process fun and pleasant!
Stellar Service, Perfect Cars, Kind Salespeople
Recently, my wife and I decided to winter in Florida on the Atlantic coastline and I needed to purchase a new car while for transport while living here. I shopped a number of brands and dealerships using Cars.com and decided I wanted to purchase a Porsche Panamera Hybrid. This is a difficult car to find and I was fortunate to discover one available used in Tampa at Reeves. I called the dealership and spoke to a wonderful salesman who set the car aside and I drove the three plus hour trip to take a look. When I arrived, I was greeted by my car parked right in front and it was cleaned and ready to view and drive. Scott, my salesman, attentive and understood my needs and the vehicle he was selling. We took a 15 minute test drive where he discussed and demonstrated some of the remarkable features of this car and then we went back to the dealership to discuss price and delivery. Since I live in Illinois, this purchase would require making some registration arrangements with my state and also handling a few extra affairs normally not encountered for a dealership. We agreed upon a price and Scott was even willing to bring the price down a $1400.00 without any haggling. Since this was a 2013 with only 38,400 miles and it was certified to 100K miles, this purchase was an easy one to make from a consumer standpoint. On the day of delivery, I returned to Tampa and found my car all prepped and ready for delivery. Scott and the other sales people took the necessary time to accommodate my questions and provided all the needed explanations about the car and walked me through many of the features etc. Scott also provided a wonderful pen gift set and said to call him anytime with any questions. Overall, my impressions of this dealership and the care that Scott provided was exceptional and I would highly recommend this dealership to anyone in the market for a high end car or other car lines the fine Reeves Motorcar company carries. As I understand it, the dealerships are owned by a wonderful women who has been a part of the automobile industry for many years. A huge plus for this dealership is also the longtime investment many of the sales people have in working there. Most have worked there for 10 or more years. Scott is a fantastic man and represents the strongest character you could want in a salesman and the team seems to represent the same type of character. In fact, the Porsche Panamera Hybrid I purchased was traded in for a new 2016 hybrid. I would not hesitate to trade my Porsche in for the 2016 when that owner decides to upgrade and have the car shipped from Tampa to Chicago. I know there is so much that goes into the purchase of a new or used car and one thing you never want is hassles and headaches from a car dealership. There are many dealerships that try to cut corners and are unfair to consumers and Reeves Porsche is not one of those. You will be treated honestly, with kindness, and given the respect a consumer deserves when making such a large purchase decision. Blessings to to Reeves and anyone who purchases from their dealership.
Great buying experience
I was on the market for a 2 seater sports car when I made an online appointment. Making the appointment online was easy and I got a courtesy call to confirm. Upon arrival I was greeted by the best salesperson I ever dealt with, he was no pressure and to the point. He test drove a base Cayman, Cayman S, 911 Carrera S. We end up building a custom GTS fully loaded, the car arrived sooner than expected. The pick up experience was smooth. If you are on the market for a Porsche you need to see Dean King.
Mr Larry Dobbs
My 2012 Porsche 911 Turbo S was taken to Reeves Porsche Service Department and "Road Shop" for 10,000 mile service as well as to get their Stage 2 Performance upgrades installed. Jeff Holcombe, Reeves Porsche Service Manager and DJ Periana, Reeves Service Director of all of Reeves dealerships, oversaw and/or performed the service and upgrades. My car was picked up by Reeves Valets and a loaner car was dropped off at my house in a timely manner. Service was performed and the upgrades were installed and my car was returned to my Lakeland, Florida home, fresh & clean within two days. My Lord!...I thought the car was quick before, but the performance is now AWESOME! Reeves Service Department, as well as their Road Shop are the best you'll find anywhere, Period!
Reeves went above and beyond to repair my 911
I drove my 911 over to Tampa for a business trip. When I was about to head back onto the highway to return to Fort Lauderdale, I realized the water pump seal had failed, leaving a puddle of coolant under the car. It was now 10AM. I called Chuck in the Service Dept and told him I was arranging for a tow to the dealership and please to have a water pump and a tech standing by as I HAD to get home by that evening. The car arrived at 11:30, and despite a torrential storm and a loss of electricity, Torsten, the service tech, who should be called the "Dr Porsche" for his vast knowledge of the cars and ability to fix anything, replaced the water pump, thermostat and various related bits before taking it out to test the repair and make sure all was road-worthy. I was on the road at 4:02 . Other dealerships should aspire to the level of customer satisfaction evidenced by Chuck and Torsten.
I get me Cayenne serviced at Reeves Porsche, being a female I am always apprehensive about car repair places however I find the the staff at Reeves Porsche goes the extra mile to ensure that i understand the repairs and treat me with respect.