[{"id":340254,"personPtyId":31159327,"firstName":"Marquita","lastName":"Jones","titleText":"423-892-0661","emailTxt":"mjones@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/d4f53320954c.jpg","drDealerId":28268,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1456790400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":417734,"firstName":"Chris","lastName":"Smith","titleText":"423-892-0661","emailTxt":"csmith@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/94668ed9ca55.jpg","drDealerId":28268,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":609042,"firstName":"Brandon","lastName":"Painter","titleText":"423-892-0661","emailTxt":"bpainter@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/476eacb64009.jpg","drDealerId":28268,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1501545600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":332380,"firstName":"Chandler","lastName":"Capehart","titleText":"423-892-0661","emailTxt":"ccapehart@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/8bb5e13ede71.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":211879,"firstName":"Patrick","lastName":"Shadrick","titleText":"423-892-0661","shortBioText":"Hello, I'm Patrick Shadrick.\r\n\r\nI spent 11 years in the military. The Chattanooga area is my home, so I returned to the place and people I love.\r\n\r\nFor well over a decade, sales at Capital Toyota has been my career. My customers become my friends and family, they are part of my life. \r\n\r\nHope to see you soon.","emailTxt":"pshadrick@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/7a602ab93423.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":361097,"personPtyId":31160027,"firstName":"Marco","lastName":"Perez","titleText":"423-892-0661","shortBioText":"My name is Marco and I have been in the car business for a little over 3 years. I am a certified Toyota salesperson at Capital Toyota. If you or one of your family members are in the market for a vehicle come to see me and you and your family will have a tremendous experience. I will have the patience to guide you to find the right vehicle that fits in your price range and budget. I speak two languages english, and spanish. \r\nIf you have qny questions, please don't hesitate to contact me at:\r\nOffice: 423-892-0661\r\nCell: 423-839-6090 or text me with your name and your phone number. I will contact you as soon as posible.","emailTxt":"mperez@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/cf860dd7e9d8.jpg","drDealerId":28268,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"1430438400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":441449,"personPtyId":33025404,"firstName":"Reta","lastName":"Maynor","titleText":"423-892-0661","shortBioText":"I have a wonderful husband of 10 years that I adore. I will treat you like my family and friends. I truly care about what I do . Give me an opportunity and I would love to make YOU part of my family.","emailTxt":"rmaynor@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/8047a6f17b6d.jpg","drDealerId":28268,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":417730,"firstName":"James","lastName":"McGuffee","titleText":"423-892-0661","emailTxt":"jamesm@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/a19c9fa7dbd9.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":403520,"personPtyId":31162473,"firstName":"Shawn","lastName":"Cordell","titleText":"423-892-0661","emailTxt":"scordell@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/27c4c1a6aefc.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":601917,"firstName":"Betsy","lastName":"Gammon","titleText":"423-892-0661","emailTxt":"bgammon@capitaltoyota.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/ae746571e5f5.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":608355,"firstName":"Eddie","lastName":"Triplett","titleText":"423-892-0661","emailTxt":"etriplett@capitaltoyota.net","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/19165c689aea.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":417731,"firstName":"Richard","lastName":"Levi","titleText":"423-892-0661","emailTxt":"rlevi@capitaltoyota.net","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/70ce2b3e2f36.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":601913,"firstName":"Andrew","lastName":"Whitaker","titleText":"423-892-0661","emailTxt":"awhitaker@capitaltoyota.net","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/964475cfe43d.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":417732,"personPtyId":31163024,"firstName":"Scott","lastName":"Lundeen","titleText":"423-892-0661","emailTxt":"slundeen@capitaltoyota.net","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/7fdebded1b38.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":332375,"firstName":"Jeremy","lastName":"Wright","titleText":"423-892-0661","emailTxt":"jwright@capitaltoyota.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/e1f0cf01e0db.jpg","drDealerId":28268,"dealerEmpStartDtUtc":"1454284800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":441346,"firstName":"AJ","lastName":"Rice","titleText":"423-892-0661","emailTxt":"ajrice@capitaltoyota.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":401147,"personPtyId":31162263,"firstName":"Doyala","lastName":"Hayes","titleText":"423-499-6511","emailTxt":"dhayes@capitaltoyota.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/b39aa7102cb5.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":403796,"firstName":"Hector","lastName":"Jaramillo","titleText":"423-892-0661","emailTxt":"hJaramillo@capitaltoyota.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/b251834aee57.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":211031,"personPtyId":33963634,"firstName":"Jim","lastName":"Taylor","titleText":"jtaylor@capitaltoyota.net","emailTxt":"jtaylor@capitaltoyota.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/acf009184873.jpg","drDealerId":28268,"dealerEmpStartDtUtc":"957139200","industryStartDtUtc":"410227200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":347257,"firstName":"Will","lastName":"Winter","titleText":"Sales","emailTxt":"wwinter@capitaltoyota.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28268/employees/8c3c8f76bf90.jpg","drDealerId":28268,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":574252,"firstName":"Aaron","lastName":"Sterzik","titleText":"423-892-0661","shortBioText":"I 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Dealers  /   Chattanooga, TN  /  Capital Toyota

Capital Toyota

4.8 out of 5 4.8
670 reviews
5808 Lee Hwy Chattanooga, TN 37421
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Capital Toyota Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed
Dealer website
Dealer website
New (855) 696-5485
Used (855) 704-3188
Service (855) 723-2179

Inventory

NEW
$32,564 MSRP $36,912
2020 Toyota Highlander L
  • Exterior Color: Black
  • Interior Color: Gray
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$42,836 MSRP $48,128
2020 Toyota Highlander Limited
  • Exterior Color: Blizzard Pearl
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$42,772 MSRP $43,522
2021 Toyota Highlander Hybrid XLE
  • Exterior Color: Silver
  • Interior Color: Black
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$35,944 MSRP $39,917
2020 Toyota Sienna XLE
  • Exterior Color: Blizzard Pearl
  • Interior Color: Ash
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$48,406 MSRP $49,906
2021 Toyota Tundra SR5
  • Exterior Color: Green
  • Interior Color: Black
  • Transmission: 6-Speed Electronically Controlled Automatic
  • Drivetrain: 4WD
NEW
$42,558 MSRP $45,558
2020 Toyota Avalon TRD
  • Exterior Color: Black
  • Interior Color: Black / Red
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD

Our Employees

5.0 out of 5
(5.0) 57 reviews

Marquita Jones

423-892-0661
5.0 out of 5
(5.0) 26 reviews

Chris Smith

423-892-0661
5.0 out of 5
(5.0) 21 reviews

Brandon Painter

423-892-0661
5.0 out of 5
(5.0) 20 reviews

Chandler Capehart

423-892-0661
5.0 out of 5
(5.0) 52 reviews

Patrick Shadrick

423-892-0661
5.0 out of 5
(5.0) 37 reviews

Marco Perez

423-892-0661
5.0 out of 5
(5.0) 31 reviews

Reta Maynor

423-892-0661
5.0 out of 5
(5.0) 12 reviews

James McGuffee

423-892-0661
5.0 out of 5
(5.0) 8 reviews

Shawn Cordell

423-892-0661
5.0 out of 5
(5.0) 5 reviews

Betsy Gammon

423-892-0661

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since March 2014

Since there are a ton of places where you can consider purchasing your next vehicle,we want to share with you why so many of our buyers decide to do business with us:We are local,family owned & have been serving the community since 1966. We contribute to many organizations in the Chattanooga area including the McKamey Animal Care & Adoption Cntr, Hamilton County Schools, Teen Challenge, Siskin Children's Institute, MaryEllen Locher Foundation, Helen DiStefano Fund, American Heart Association,& the March of Dimes.

...


Finally,we constantly strive to give each and every customer the best car buying experience on the planet!
Call or come by today!

"We Are Chattanooga's Straight Talk Dealer"

Photos & Videos

12
Photos |
Video

Service

Oil, Filter Change

$39.95 and up*

Battery Service

Complimentary

Brake Replacement

$229 and up*

Check Engine Light Diagnosis

$55 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
670 lifetime reviews. Includes reviews of Capital Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews perfect truck purchase recommend help purchase repeat customer agree price great experience good service quick and easy appreciate time time to explain friendly and knowledgeable job help great service
All Reviews perfect truck purchase recommend help purchase repeat customer agree price great experience good service quick and easy
All Reviews perfect truck purchase recommend help purchase repeat customer agree price great experience good service quick and easy appreciate time time to explain friendly and knowledgeable job help great service
  • 5.0 out of 5
    Chandler was awesome assisting us with our used car...
    by Mardbow on DealerRater.com
    September 12, 2020

    Chandler was awesome assisting us with our used car purchase. He was very honest and accommodating. The entire process was accomplished in a short period... of time and we would highly recommend Chandler and would definitely buy from him again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Chandler Capehart

    423-892-0661

    (5.0) 20 reviews
  • 5.0 out of 5
    Marquita was friendly, professional and informative. When...
    by Scamp749 on DealerRater.com
    September 4, 2020

    Marquita was friendly, professional and informative. When we trade again, we will be seeking her out. She made our whole experience a pleasant one. We... love our new Highlander!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Marquita Jones

    423-892-0661

    (5.0) 57 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Good experience
    by Laurie Cain from Apison, TN
    July 3, 2016

    This is our second car purchase with Capital. Great to work with and very accommodating . Alicia Normand was our sales person and she was great.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Laurie, thank you for the positive feedback about your experience! We are glad that you could count on Alicia to help you with your purchase. She is a... great asset to our team, and continues to go above and beyond to demonstrate our commitment to excellence for our customers. Congratulations on your new ride, and be sure to come back and see us again soon!

  • 5.0 out of 5
    Marquita Jones will definitely be recommended to anyone...
    by Vanessamansapha on DealerRater.com
    August 28, 2020

    Marquita Jones will definitely be recommended to anyone who ask me that is look for a sale person ! She was helpful, honest, kind, and gets the job done!... I'm very happy with my purchased !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Capital Toyota, Inc.

    We couldn¿¿¿t be happier that Marquita provided you with a great car buying experience. She is a true asset and we are lucky to have her on the Capita...l Toyota team.

    Worked with:
    Marquita Jones

    423-892-0661

    (5.0) 57 reviews
  • 5.0 out of 5
    5 stars beginning to end! A complete pleasure purchasing...
    by JS on DealerRater.com
    August 26, 2020

    5 stars beginning to end! A complete pleasure purchasing a car with the help of Marquita Jones. I contacted Marquita and told her exactly what I was looking... for. Within days she called me and in no time, I was driving my Lexus. It has been my favorite car to date. I will only use Marquita in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Capital Toyota, Inc.

    Congratulations on your new Lexus! Thank you for taking the time to write about your experience. It is wonderful to hear that Marquita was able to pro...vide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

    Worked with:
    Marquita Jones

    423-892-0661

    (5.0) 57 reviews
  • 1.0 out of 5
    Purchase of my RAV 4 was very fast and convenient....
    by CR on DealerRater.com
    August 1, 2020

    Purchase of my RAV 4 was very fast and convenient. Service after the sale with some minor issues was sorely lacking. Even after several attempts and a... certified letter I still have not received a 17$ part that was missing from my car upon purchase and I haven't been provided with any warranty information on my vehicle. I simply can't understand what the problem is.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Capital Toyota, Inc.

    Thank you for taking the time to share your feedback with us! Our team works to provide top-notch customer service for every customer, so we regret to... hear that we were unable to meet your expectations with the experience we provided you. If you would please reach out to Shawn Cordell at 423-892-0661

    Worked with:
    Eddie Triplett

    423-892-0661

    (4.8) 8 reviews
    Hector Jaramillo

    423-892-0661

    NOT RATED
  • 5.0 out of 5
    Purchase of the truck went smoothly, except for one item
    by Tom on DealerRater.com
    July 27, 2020

    Great experience overall and the GM Eddie Triplett was able to correct one small challenge about lifetime warranty on truck purchased upon his return.... There was a little confusion in the finance office about the extended warranty, but again Mr. Triplett was able to correct it upon his return.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Capital Toyota, Inc.

    Tom, we are happy to hear that everything worked out as it should. We are thrilled to hear your experience was a 5 star worthy one. We look forward to... serving you in the future.

    Worked with:
    Patrick Shadrick

    423-892-0661

    (5.0) 52 reviews
    Eddie Triplett

    423-892-0661

    (4.8) 8 reviews
  • 5.0 out of 5
    EVERY ONE IS AWESOME: FRIENDLY. EFFICIENT, COURTEOUS....
    by lynn1202 on DealerRater.com
    July 22, 2020

    EVERY ONE IS AWESOME: FRIENDLY. EFFICIENT, COURTEOUS. Nice waiting lounge with TVs, vending. Ladies restroom were VERY CLEAN. Wait time was Really... good. Great p

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Capital Toyota, Inc.

    We appreciate you taking the time to leave us your feedback. Our team is proud to hear your experience was amazing.

  • 5.0 out of 5
    Marquita did an excellent job for us. Buying a car is...
    by clayh on DealerRater.com
    July 20, 2020

    Marquita did an excellent job for us. Buying a car is never an easy decision, but she streamlined the process for us. Even when we had questions following... the actual purchase, she was quick to answer, follow up, and move us in the right direction

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Capital Toyota, Inc.

    We appreciate you leaving such kind words about Marquita. Thank you for your feedback, and welcome to the Capital Toyota family.

    Worked with:
    Marquita Jones

    423-892-0661

    (5.0) 57 reviews
  • 5.0 out of 5
    I had a great experience when I bought my 4Runner! My...
    by amberjones on DealerRater.com
    July 14, 2020

    I had a great experience when I bought my 4Runner! My salesman was extremely helpful during and even after the sale. The whole process was quick and easy.... They really worked with me to get the prices and my trade and purchase where I needed them to be!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
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    Capital Toyota, Inc.

    Our team is thrilled to know your experience was an exceptional one. We appreciate your review, and your 5 stars!

    Worked with:
    Brandon Painter

    423-892-0661

    (5.0) 21 reviews
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