Great employees, always feel welcomed. Quick repair service as well, very satisfied overall. Lounge/ waiting area very clean with a nice assortment of... refreshments and comfy seats
I had a awesome experience with Debbie Sampolinski and Justin Schwartz. I called to see if the truck was available on a Friday. Could not do anything... till Monday. Made a appointmet w/ Debbie and the truck was ready. I arrived and was out of there within 4 hours driving away. Thanks to them both.
Rhinelander Toyota was wonderful to work with when purchasing my 2018 Toyota 4Runner. Amber was extremely helpful and professional when setting up an appointment... for me to come in and go through the different options available to me. She went above and beyond to work around my schedule. Austin’s knowledge regarding purchasing, leasing and aftermarket options made the process go quick and easy! Austin went above and beyond to answer any questions we had and go through the whole vehicle with us. Both Amber and Austin made sure we were beyond happy before leaving with our new vehicle. They have also made themselves readily available to answer any questions since then on multiple occasions! Thank you Rhinelander Toyota, Amber and Austin!
Debbie excels at sales. She is fun and very personable, yet professional. She was the first person we spoke with, and she is the one who sold us our... new Toyota Corolla. We have had the car for one year, and are very pleased. Debbie has continued to follow-up with us to make sure that all is going well with our new car.
I couldn't be happier with my buying experience at Rhinelander Toyota! Derek Scharp took care of me from nervous start to excited finish. I have and will... continue to recommend Derek to all my friends and family!
We are very happy with our experience purchasing a Toyota Corolla S at Rhinelander Toyota. Our salesman was Derek Sharp - he told us right of the bat that... they have a true pricing system, It doesn't matter which vehicle he sells, he will make the same money on the sale for each one. We valued that tremendously! The whole back and forth negotiation thing drives us insane! We .had a question about the lighting after we started driving the car, and the shop did their best to address our concern. Derek called us several times to make sure that the matter was resolved to our satisfaction. We would not hesitate to make another purchase at Rhinelander Toyota!
I just bought a RAV4 in September 2015, my salesperson was Derek Scharp. He was very knowledgeable. When I was looking at suvs to buy,Derek went through... the whole car with me showing me all features. He spent a lot of time with me and I`m no spring chicken. He did not use any pressure tactics which I really appreciated. I would highly recommend him. When I decided to buy thr RAV4, he was very helpful with the financial part also. When I came in to pick it up, Derek went through all the features of the car and helped me sync my phone. I know I would probably still be working on that. If you need a salesperson, Derek is your man.
I had the pleasure of working in sales at Toyota. The dealership will take care of the guest prior to sale during the sale and following in a manner that... I believe goes way above what you would expect. The workers at Toyota are honest and you can trust them to do the right thing. I hope to return to the dealership next spring as I am taking some time off to enjoy warmer temps further south . I know I will miss working with such a dedicated group of individuals. Joe K
My overall experience at Rhinelander Toyota has been positive from the start. Derek Scharp was my sales consultant and has made every step of this sale... as convenient and comfortable for me as possible. I am pleased with the personal service and attentiveness of my needs when deciding on a vehicle. I enjoyed working with Derek during this vehicle purchase and feel comfortable expressing any concerns with him that may come up in the future. Also, the other individuals that assisted me when he was not available were personable and accommodating as well. The environment was comfortable and convenient for customers in waiting and Nikki Joslin in the service department was a pleasure to work with. I am confident in the purchase I made and confident in the dealership team that will be assisting me in the future.
My total experience with Rhinelander Toyota was so very positive. My sales consultant Joe Koenig who met me on the lot when I was first driving through... was very helpful and spent a lot of his time with me over a period of time. I’m not one to buy a car to quickly from anyone. Joe made sure I got what I wanted/needed. He was never pushy and always got me an answer from someone if he did not know the answer. He treated me so well, listening to me. What type of vehicle I was looking for, with my price point that I had to work with. Joe showed me my options on their lot he thought would work for me. As well as going out of his way to try and find a vehicle from other lots that he found on-line that might work for me. Joe did not try and put me in a vehicle that they just wanted to move or one over my price point. Everyone I meet at Rhinelander Toyota was so respectful of me, never pushy. They explained everything to me along the way making sure it was what I wanted. They also gave me a very fair trade-in value for my vehicle. The dealership, I felt as a whole really worked for me. I had gone to all the surrounding towns in the Northwood’s, to all the different dealers wanting to know what is now out there. Seeing how the different vehicles handle on the road. And what they would offer as a trade-in value for my vehicle. I drove away with a good feeling all the way around. I have been a Ford girl all my life and now own a Toyota Sienna. To me, my family that says a lot.