The salesperson and owner were knowledgeable and friendly. They continued contacting and researching best manufacturer deals. Excellent price and service... brtter than a Ferrari and Lamborghini dealership.
It was on time, staff was very polite, and it was all done quick...
On a recommendation from a friend I decided to downsize from a larger car. I decided to give the Volvo a try. My Parents had already purchased two vehicles... from this dealership/ salesman. They were adamant that I give Jake Counselman a call. Immediately I felt comfortable asking the tough questions. He answered all with class and no pressure. I felt like he was ultimately working for me when it came to price negotiations . Everything was open, crystal clear and above board. I even brought to his attention a discount that I had discovered online, that he was unaware of due to some email snafu. He asked his sales manager and, behold, it did apply. Any other dealer would have pocketed the $3k, but they honored it and did it happily! I cannot say how impressed and "blown-away" I am with this dealership and with Jake as a salesman!
Never mind taking my car in for maintenance because it is always done so swiftly. Wish that they would have a soft drink machine .
Get on board with the Giles experience. Volvos are the best cars on the market.
My salesman, Todd Warner, most professional, knowledgeable, and enjoyable salesman I have ever dealt with.