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Alfa Romeo and Fiat of Maple Shade

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.8 out of 5 2.8
255 lifetime reviews. Includes reviews of Alfa Romeo and Fiat of Maple Shade from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 27, 2018

    I am confident because salespeople from fiat of maplesshade has experience and helped me to choose the correct auto for me and price affordable for any... people

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
  • 5.0 out of 5
    September 22, 2018

    They always schedule me quickly. They are very polite, answer all my questions and take my concerns seriously. The work gets done quickly and I feel like... my car???s in good hands. An inspection station didn???t pass my Fiat because they were unfamiliar with how Fiat shocks work. I immediately brought it to them. They checked out the car and explained it was working perfectly and wrote out an explanation for the inspection station asking them to call the dealership if there were further questions. They didn???t charge me. Prices are reasonable and they don???t come up with work you don???t need. They???re great!

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    Does recommend this dealer
    Came in for service or repair
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  • January 24, 2013

    I was an internet buyer and had an excellant experience. Sales Person Keri Codero was very uderstanding and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 14, 2018

    This dealership tried adding an additional 4K to the original cost. The salesman rick is a xxxxxxx 20 year old who can't spell right and essentially... thought he was making a quick commission off me. Also, the manager came over to assist and thought taking 20$ off the monthly payment would be a deal breaker. This dealership kept me for 2 hours just to try every rebuttal in the book to sell me the car for 26k when it was originally 21k. In the end, they took 100$ from me to hold the car so it won't be sold but I'll be getting back my money the next morning. Please do yourselves a favor if the salesman can't spell Verizon or delivery right, find yourself someone else. Thanks.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 1, 2018

    Battery died. Car still under warranty. Had coupon for oil change, rotation ofttimes and general inspection. I was taken care of politely and efficiently.... Early on, I taken the car in for oil changed they found a bolt in the oil pan.They had to take motor apart to find out where the bolt came from. The problem there was the loner car they gave me was a truck from Enterprise. Hard for me to drive..too big. Had to go to another Enterprise to switch to smaller car. Other than that no problems.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 8, 2018

    I bought a used car from this dealership. At the time of viewing the car, it seemed to have no damage on it. Sooner than later (after I signed all of the... paperwork and took it home), it rained and all of the cosmetic issues were exposed. The car had serious damage on the whole right side of the car and lots of scratches and chips all over. The dealership hid the damage by using cheap touch-up paint. When I went back to the dealership to return the car, the managers were extremely rude and ignoring what I was saying and they walked away. In addition, the dealership charged way more than price as advertised. DON'T GET STUCK IN MY POSITION, DO YOURSELF A FAVOR AND GO TO A DIFFERENT DEALERSHIP!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 8, 2018

    Horrible service!! I had to take my BRAND new car back over 21 times. They handled it unprofessionally and never fixed the problem. To top off my horrible... experience with them, they have been harassing me with phone calls and text messages. I have REPEATEDLY asked them to stop calling/texting. I have been told by over 10 DIFFERENT people that they will take me off whatever list that has my phone number. Three years later they still call, three times in the last week and a half. I have filed with the BBB and they still call me. They truly make me feel sick. Whatever you do, DO NOT BUY FROM THIS DEALERSHIP!!!!

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 8, 2018

    Horrible service!! I had to take my BRAND new car back over 21 times. They handled it unprofessionally and never fixed the problem. To top off my horrible... experience with them, they have been harassing me with phone calls and text messages. I have REPEATEDLY asked them to stop calling/texting. I have been told by over 10 DIFFERENT people that they will take me off whatever list that has my phone number. Three years later they still call, three times in the last week and a half. I have filed with the BBB and they still call me. They truly make me feel sick. Whatever you do, DO NOT BUY FROM THIS DEALERSHIP!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 1, 2018

    Despite some earnest and capable people, this dealership is terrible. They will take your time, your money and attempt to take your dignity as well, and... lie to your face if you call them out.

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  • 5.0 out of 5
    May 29, 2018

    Pete & the rest of the staff did a great job in my opinion, from the test drive to the financing department it was a pleasant experience.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
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