Porsche of Livermore

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 24, 2017

    I was so excited when I found what I thought was the perfect car for me at Porsche of Livermore, through a male friend of mine. My male friend contacted... the dealership first and they promptly responded. Then, I took over and emailed Terry Erdei about my interest in the car and informed him that the only catch was that I live in Florida. Terry Erdei responded a couple days later (not exactly timely), but I didn't hold that against him. At least not until it got worse and worse. When I spoke with Mr. Erdei the first time, he was nice enough and even told me that they have a dealership in Florida that they own as well and he would transfer the vehicle there for me to pick up if I purchased it, at their cost. We discussed my trade in and he said he would look into the value of my car. Several days passed. I emailed and texted Mr. Erdei, without success. Then, this past Saturday, I spoke with him again. During this conversation, I was told I would have to pay to transfer the new car to Florida and pay to send my car out there, and was offered an extremely low trade in value for my Audi (though this was not unexpected). I asked if he could email me the details of our conversation so I could assess all the costs and make a decision and he agreed to email them to me. It is now Monday at 5 PM and I have yet to receive any information from Mr. Erdei. Apparently, the salespeople at Porsche of Livermore do not treat women interested in purchasing vehicles with the same level of service they use for men. In fact, if you are a woman who wants to purchase a vehicle at this dealership (at least without your husband present), prepare to be ignored. It's too bad, because they had a sale, at least before their salesperson changed his tune about transferring the car and failed to respond to repeated inquiries.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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