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Reviews

Average Ratings

4.9
257 lifetime reviews. Includes reviews of Mini of Monmouth from DealerRater.com
  • First scheduled maintenance
    April 20, 2017

    I dropped off my Mini Clubman on Tuesday for maintenance and a couple of recalled items . Since it was going to be a few hours I was offered a lo...

    Mini of Monmouth

    Thank you for the great review. We're glad to hear that you had a pleasant service experience. Our customers' satisfaction is always our top prior...


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    I dropped off my Mini Clubman on Tuesday for maintenance and a couple of recalled items . Since it was going to be a few hours I was offered a loaner car . First dealership that offered me a loaner without my having to ask . Excellent customer service ! My car was ready when promised and all is well ! I am a happy Mini of Monmouth customer ! Thanks !

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the great review. We're glad to hear that you had a pleasant service experience. Our customers' satisfaction is always our top priority. It's a pleasure to know that Kevin went above and beyond to assist you, providing you with excellent service right from the moment you walked in. We look forward to seeing you again in the future.


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  • Service ... awesome experience
    April 19, 2017

    Brought my '14 Countryman All4 in for some standard service, but had one "mystery" issue. Danielle went way above and beyond any service manager ...

    Mini of Monmouth

    Thank you, Stephen, for the positive feedback. It's a pleasure to hear that Danielle went above and beyond to ensure that you had an excellent exp...


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    Brought my '14 Countryman All4 in for some standard service, but had one "mystery" issue. Danielle went way above and beyond any service manager from any dealership I have ever dealt with in an effort to address the "mystery" issue. She is a rockstar and a key member of this great service team at this exceptional dealership. Highly recommend!

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you, Stephen, for the positive feedback. It's a pleasure to hear that Danielle went above and beyond to ensure that you had an excellent experience. At our dealership, we understand the hassles that can come when purchasing a car. Which is why we strive to ensure our customers never experience any pressure or stress so that they can enjoy their entire car buying process. We hope you love your Countryman. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.


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  • Very Satisfied Service Customer !!!
    April 19, 2017

    Many thanks to Danielle Schmidt (Service Advisor ) and staff for the prompt and courteous help. My waiting time was short and pleasant. Loved thei...

    Mini of Monmouth

    Thank you for the positive review. It's a pleasure to know that you had a pleasant experience. At our dealership, our customers' satisfaction is a...


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    Many thanks to Danielle Schmidt (Service Advisor ) and staff for the prompt and courteous help. My waiting time was short and pleasant. Loved their coffee !

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the positive review. It's a pleasure to know that you had a pleasant experience. At our dealership, our customers' satisfaction is always our top priority. We're glad to know that Danielle was able to assist you, providing you with excellent service and could add to your great experience. We look forward to seeing you again in the future.


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  • Professional
    April 17, 2017

    Danielle was a delight... She was both professional and personable... I was in and out quickly and I love the car wash extra... Thank You...

    Mini of Monmouth

    Thank you for the positive review. It's a pleasure to hear that you had a pleasant experience. We're glad to know that Danielle was able to assist...


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    Danielle was a delight... She was both professional and personable... I was in and out quickly and I love the car wash extra... Thank You...

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the positive review. It's a pleasure to hear that you had a pleasant experience. We're glad to know that Danielle was able to assist you, being able to answer all of your and could add to your great experience. We look forward to seeing you again in the future.


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  • Outstanding
    April 15, 2017

    Kevin, Went over and beyond. Thanks for all your help in getting my issue resolved. I felt at ease and confident on resolving the issue.

    Mini of Monmouth

    Thank you, Anthony, for the great review. It's a pleasure to hear that Kevin was able to assist you. We're glad that your issues was resolved and ...


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    Kevin, Went over and beyond. Thanks for all your help in getting my issue resolved. I felt at ease and confident on resolving the issue.

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you, Anthony, for the great review. It's a pleasure to hear that Kevin was able to assist you. We're glad that your issues was resolved and that you had such a pleasant experience. We look forward to seeing you again in the future.


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  • First Time Customer
    April 12, 2017

    Had a very pleasant and positive experience whenI brought in my 2012 Mini Clubman AW which I recently purchased used from a private owner. Mini of...

    Mini of Monmouth

    Thank you for the positive review, John. We're glad to know that our team provided you with outstanding service. At our dealership, our customers'...


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    Had a very pleasant and positive experience whenI brought in my 2012 Mini Clubman AW which I recently purchased used from a private owner. Mini of Monmouth treated me as if I just bought it from them! Service was awesome and Danielle Hickman's friendly and helpful advice and taking the time showing me all the "bells and whistles" was really terrific. It's great to know I can always go back and be completely satisfied this team will take the best care of my Mini!

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the positive review, John. We're glad to know that our team provided you with outstanding service. At our dealership, our customers' satisfaction is always our top priority. It's a pleasure to know that Danielle, Kevin, and everyone made you feel welcomed right from the moment you walked in. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.


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  • Kevin Fitzgerald
    April 10, 2017

    Scheduling, drop off and pickup with Kevin made simple. Its always fun going to the dealership because of the friendly atmosphere and the ameniti...

    Mini of Monmouth

    Thank you for the positive feedback. We're glad to know that you had such an excellent experience. At our dealership, our customers' satisfaction ...


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    Scheduling, drop off and pickup with Kevin made simple. Its always fun going to the dealership because of the friendly atmosphere and the amenities available.. This place ROCKS!

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the positive feedback. We're glad to know that you had such an excellent experience. At our dealership, our customers' satisfaction is always our top priority. We look forward to seeing you again in the future.


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  • Service was so EASY and pleasant!
    March 28, 2017

    Danielle was the greatest. She made taking the car in for service so fast, easy and professional. I love this dealership! I would recommend it ...

    Mini of Monmouth

    Thank you for the positive feedback. It's a pleasure to hear that you had such a pleasant car buying experience. We look forward to seeing you aga...


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    Danielle was the greatest. She made taking the car in for service so fast, easy and professional. I love this dealership! I would recommend it to all friends and the public.

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the positive feedback. It's a pleasure to hear that you had such a pleasant car buying experience. We look forward to seeing you again in the future.


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  • Mini of Monmouth
    March 25, 2017

    I have leased 2 Mini's from Mini of Monmouth and can't wait to get my 3rd from them! From sales to service they have always been honest, kind an...

    Mini of Monmouth

    Thank you for taking the time to write us such a wonderful review. It's a pleasure to hear that you had such a wonderful experience. We appreciate...


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    I have leased 2 Mini's from Mini of Monmouth and can't wait to get my 3rd from them! From sales to service they have always been honest, kind and helpful. My sales associate for both leases, Mike P made sure I was given the best deal and placed in the mini THAT I WANTED. The manager, Kyle makes sure you feel comfortable with the transaction and you leave feeling excited about your new mini.

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for taking the time to write us such a wonderful review. It's a pleasure to hear that you had such a wonderful experience. We appreciate your loyalty to our dealership and we look forward to seeing you again when the time comes to lease your third MINI. At our dealership, our customers' satisfaction is always our top priority. We look forward to seeing you again in the future. If you have any questions, comments, or concerns please don't hesitate to contact us at any time.


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  • The Point
    March 24, 2017

    Customer Service is what is expected and it has been Delivered every time I brought my Mini in for service or just a concern. Happy 😁

    Mini of Monmouth

    Thank you for the great review. It's a pleasure to hear that you had such a pleasure car buying experience. We're glad to know that right from the...


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    Customer Service is what is expected and it has been Delivered every time I brought my Mini in for service or just a concern. Happy 😁

    Does recommend this dealer
    Came in for service or repair
    Mini of Monmouth

    Thank you for the great review. It's a pleasure to hear that you had such a pleasure car buying experience. We're glad to know that right from the moment you walked in and even when your MINI Coop was being delivered you received phenomenal service. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.


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