Youngblood Kia

Brought Kia Sedona in for service on 12/5/17 . I met with Noah Perales, He really took Outstanding care in listening to the problem we were having and getting it taken care of. The service staff was outstanding. I had to another appointment and Bruce the Courtesy van driver took me there and picked me up after, also Outstanding. Would recommend these people anytime.

Darwin and Will were extremely helpful. It was a rollar coaster of a day, but they sold me the right car for the right price. Great guys to help a first time buyer. Or any buyer for that matter! They hella cool. -Darby

Kindness goes a long way and that's what stood out the most during my last visit. I was personally greeted by Conrad Ortiz, who made me feel very welcome and that he had a genuine interest in what my appointment was about. Conrad escorted me to the waiting area and then personally came and got me to go over everything once my car was finished with the inspection. Not only did my car get a great wash by the dealership, but I also had a bottled water waiting for me when I got in my car to leave. The entire experience was pleasant. I couldn't have asked for a better visit. Thank you Youngblood Chrysler, Kia and Jeep Service Department for such a pleasant experience.

The title says it all! Fast, friendly, made recommendations that other engineers hadn't before. He went out of his way to make sure I had a ride to and from work even outside of the regular pickup service.

I came in to purchase a used Nissan Altima SR and was cordially greeted by a fellow by the name of Will Champs. He was the man I spoke to on the phone originally, very knowledgeable and he professionally answered my questions over the phone so I was prepared when I showed up. He directed me to another salesman as he was currently assisting another customer. This man went by the name of Darwin Graham, he was the salesman that conducted the sales transaction for me. He was friendly, down to earth, and a good listener. He was also patient and willing to negotiate with me. While this took place the original salesman Will came by asked if everything was going good and to see if there was anything he could do and complimented my choice. He also assisted Darwin at a later time and fueled up the vehicle. I then spoke to Laz Abdukarimov and he told me about an extended warranty that covered for 8 years 140,000 miles! He also was very professional and conducted his job in a very detailed efficient manner. I walked away from this experience satisfied and very content in my decision to buy from Young Blood Kia used motors. I'll be back again when I need to buy another vehicle.

When I pull up to the service department I spoke with Ryan Grabill about getting my oil changed and a 5 tire rotation. I specifically requested to include my spare tire into the rotation and I also requested not to have my vehicle washed after all servicing was completed. Ryan informed me that it would take between one and thirty minutes to one hour fourty-five minutes, I said that would be fine. After one hour and fifty minutes had passed I was informed that the tire rotation didn't include my spare, I told Ryan that I needed my spare tire included in the rotation and needed it done now, I didn't want to come back on another date to get this service done that should have been completed today. Ryan said he would get my Jeep back in the line to get the tire rotation completed properly. This service visit which should have taken according to Ryan one hour and fourty-five minutes took two hours and forty minutes. This is not the first time my tire rotation was not done properly, last year I drove home after having an oil change and 5 tire rotation to find that my spare was not included in the rotation, so I had to make another appointment the following week to take my Jeep back to get the service done properly. I believe there is a communication problem between the service department and the mechanics in the shop, or the mechanics are not paying attention to detail when reading the workorder, either way this is a problem that needs to be alleviated.

Brought car in for an oil change saturday. David O'Neil took care of us. He let us know of a couple of filters that needed to be replaced, and He kept us informed when the Sedona would be done. He was very friendly and courteous! Thank You David and Youngblood

Took my car in today for an oil change. David O'Neil was my advisor and was super friendly and courteous! Thanks David and Youngblood!

Darwin made this process very smooth and easy. He was up front with all of the details on the car and the financing process. He made sure this car was the one I wanted and went above and beyond to get me in to the car I wanted.

Passing through the area on vacation. Needed an oil change. Called at 11AM and got an appointment for 2:30 PM the same day. Got a confirmation with directions on my phone within minutes. When I arrived, the service advisor David O'Neil immediately took all necessary information, advised of the time necessary for service, and also advised of a software update that was available. Didn't have time for them to do that, but will take care of it once I get home. He set us up with a courtesy driver to take us to a lunch spot while service was performed. We arrived back at the dealership about 10 minutes prior to the stated finish time. The vehicle was already done. In addition to the service, they had also washed the vehicle of the accumulated 1000 miles of road dust and cleaned the windows. There was also a fresh bottle of water in the console cup holders. The gals at the service desk were also extremely pleasant, highly efficient, and obviously knew that they were representing not only themselves but the general impression of the whole dealership. The total cost was about $5 less than at my home dealership, and there, it is almost impossible to set up an appointment with less than a week's notice, no cleaning is performed, and no complimentary beverage is provided. Kudos to these guys. They know how to put the customer first. Almost enough to make me think about moving to Springfield, MO. Love this place!!