Reviews

4.1 out of 5 4.1
82 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 2, 2018

    Sales rep was fine they pulled credit score and I took a hit on my credit score with the assumption that i couldn't get financed and i guess they only... rely on 1 bank because after i took the hit from there stand point it was not good enough so nothing was persued It kind of made me feel i wasn't good enough to do business with them most major dealerships have finance managers to help you its pretty obvious not in this case. I was going to buy from this dealer but it seems they cant even get financing in a budget for someone willing to trade down. So much for customer needs !!!!! Not a very good experience its ashamed because i liked the truck but my credit was not good enough if anything they should've taken mine and given me there's without me owing anything considering the shape of mine compared to theirs. The sad thing is i usually give good reviews. I work in customer service and try my best to male a customer happy. I lost a day of pay to take off of work to come and try to do business with them my truck would've been easier for them to sell

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 2, 2018

    Sales rep was fine they pulled credit score and I took a hit on my credit score with the assumption that i couldn't get financed and i guess they only... rely on 1 bank because after i took the hit from there stand point it was not good enough so nothing was persued It kind of made me feel i wasn't good enough to do business with them most major dealerships have finance managers to help you its pretty obvious not in this case. I was going to buy from this dealer but it seems they cant even get financing in a budget for someone willing to trade down. So much for customer needs !!!!! Not a very good experience its ashamed because i liked the truck but my credit was not good enough if anything they should've taken mine and given me there's without me owing anything considering the shape of mine compared to theirs. The sad thing is i usually give good reviews. I work in customer service and try my best to male a customer happy. I lost a day of pay to take off of work to come and try to do business with them my truck would've been easier for them to sell

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us feedback about your experience with us. It is unfortunate that the vehicle that you were considering ha...d in excess of 200,000 miles and we do only have one bank that will finance high mileage vehicles. Also unfortunately we have no control over their credit risk policies. Our policy at Athens Chevrolet is to exceed our customers expectations unfortunately we were unable to come to a solution for you in this situation. Thank you for the opportunity, Nelson Neal General Manager

  • February 16, 2017

    Came in to look at trading for a used vehicle without intent to buy that day but my salesman Von C. helped me understand that I could trade in for a new... truck for about the same price. I was upside down in my trade in, and was able to take advantage of gm rebates for that month to aid in trading for a new truck for about the same as if we rolled the remaining balance over on top of a used truck. I am happy that I gave my salesman just 5 minutes to look at his idea of another option that worked out better in my favor.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2017

    Went in knowing what we wanted and what we were comfortable paying. We had done lots of research so we didn't need any type of "sales pitch". Who wants... to deal with that anyways? Jasmine had the car pulled around for us to see, and we were greeted by Curtis. He was so personable, honest and just a genuine guy. I felt like we were dealing with a life long friend. He along with James made the buying experience so easy, and the finance manager had us in and out within 20 minutes. I could not have asked for a better experience. Unforntatley this type of service is not common but I can promise if you get lucky enough to work with Curtis you will be very well taken care of! We are forever Athens Chevy customers!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 1, 2017

    Serivice is terrible ,, I've been there 4 times and same results,, I stay in Athens but definitely looking else where for services going forward

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 19, 2017

    Do not buy from this dealership. You will more than likely regret it if you are buying a used vehicle. They over value what they sell and to get issues... fixed is a complete nightmare.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. James, I'm terribly sorry you've had a bad experience. I am the new General Manager of Athens Chevrolet and would like to speak with you concernin...g you experience. Please give me a call at your earliest convenience. i look forward to hearing from you. Nelson Neal 706-549-3512

  • 5.0 out of 5
    December 15, 2016

    Thank you! Quick and efficient and service agent was very nice, Shuttle service was fantastic too!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 29, 2016

    Great place! Nice and friendly people. very helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2016

    Great Service! I would recommend this dealership to any one. I have bought 2 brand new cars from this dealership, and will by my next car there. The employees... have always been helpful and polite.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2016

    Continue to receive exceptional service from Max, Tina and Bert. Kudos to the entire maint staff. Keep up the good work.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews