Athens Chevrolet

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
87 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    May 17, 2020

    Still have the same problem with the car that I wanted fixed

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    Customer Service
    3.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2020

    Awesome service and staff very professional staff make u feel like family when your there

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 16, 2017

    Came in to look at trading for a used vehicle without intent to buy that day but my salesman Von C. helped me understand that I could trade in for a new... truck for about the same price. I was upside down in my trade in, and was able to take advantage of gm rebates for that month to aid in trading for a new truck for about the same as if we rolled the remaining balance over on top of a used truck. I am happy that I gave my salesman just 5 minutes to look at his idea of another option that worked out better in my favor.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2020

    Max went above and beyond the call of duty to make me feel like a valued customer.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2020

    Adam Lazar was amazing and made buying a new car easy and pleasant. If you are in need of a great dealership you need go to Athens Chevy!!!

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 10, 2019

    I would not recommend this dealership to anyone poor service I went to the conversation with the owner he said it would not happen again but look where... I'm at

    1.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 2, 2018

    Sales rep was fine they pulled credit score and I took a hit on my credit score with the assumption that i couldn't get financed and i guess they only... rely on 1 bank because after i took the hit from there stand point it was not good enough so nothing was persued It kind of made me feel i wasn't good enough to do business with them most major dealerships have finance managers to help you its pretty obvious not in this case. I was going to buy from this dealer but it seems they cant even get financing in a budget for someone willing to trade down. So much for customer needs !!!!! Not a very good experience its ashamed because i liked the truck but my credit was not good enough if anything they should've taken mine and given me there's without me owing anything considering the shape of mine compared to theirs. The sad thing is i usually give good reviews. I work in customer service and try my best to male a customer happy. I lost a day of pay to take off of work to come and try to do business with them my truck would've been easier for them to sell

    1.0 out of 5
    Customer Service
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    Quality of Repair
    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 2, 2018

    Sales rep was fine they pulled credit score and I took a hit on my credit score with the assumption that i couldn't get financed and i guess they only... rely on 1 bank because after i took the hit from there stand point it was not good enough so nothing was persued It kind of made me feel i wasn't good enough to do business with them most major dealerships have finance managers to help you its pretty obvious not in this case. I was going to buy from this dealer but it seems they cant even get financing in a budget for someone willing to trade down. So much for customer needs !!!!! Not a very good experience its ashamed because i liked the truck but my credit was not good enough if anything they should've taken mine and given me there's without me owing anything considering the shape of mine compared to theirs. The sad thing is i usually give good reviews. I work in customer service and try my best to male a customer happy. I lost a day of pay to take off of work to come and try to do business with them my truck would've been easier for them to sell

    1.0 out of 5
    Customer Service
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to leave us feedback about your experience with us. It is unfortunate that the vehicle that you were considering ha...d in excess of 200,000 miles and we do only have one bank that will finance high mileage vehicles. Also unfortunately we have no control over their credit risk policies. Our policy at Athens Chevrolet is to exceed our customers expectations unfortunately we were unable to come to a solution for you in this situation. Thank you for the opportunity, Nelson Neal General Manager

  • 5.0 out of 5
    August 15, 2017

    Went in knowing what we wanted and what we were comfortable paying. We had done lots of research so we didn't need any type of "sales pitch". Who wants... to deal with that anyways? Jasmine had the car pulled around for us to see, and we were greeted by Curtis. He was so personable, honest and just a genuine guy. I felt like we were dealing with a life long friend. He along with James made the buying experience so easy, and the finance manager had us in and out within 20 minutes. I could not have asked for a better experience. Unforntatley this type of service is not common but I can promise if you get lucky enough to work with Curtis you will be very well taken care of! We are forever Athens Chevy customers!

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    June 1, 2017

    Serivice is terrible ,, I've been there 4 times and same results,, I stay in Athens but definitely looking else where for services going forward

    2.0 out of 5
    Customer Service
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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