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Mike Lane is the BEST Service Manager I have ever dealt with and I am 80 years old. Conscientious, concerned and always available. If busy he calls back... ASAP.
My experience was the purchase of my third Porsche Panamera Turbo from Porsche of Hilton Head , hence the Title. I have always been treated with the utmost... respect and courtesy. This experience started after my long 4 a.m. beginning trip driving to Hilton Head and I had one of my warning lights come on as I was almost there. The minute I arrived , I walked into the Service Dept. and told them and the Manager immediately took my car back to the shop and began to work on my issue. In the meantime I met with Roy Stine in Sales and he went over the new 2019 Panamera Turbo from tip to tail. He left nothing to chance and when finished I honestly had NO QUESTIONS , he had done such a great job. We then crafted a conceptual order with the options I wanted , he had someone take my car for a drive to evaluate it for trade in value and by then my car was finished in the service department and I returned home to Orlando in time for a scheduled evening function. The next day Mr. Stine delivered to me a firm quote with the trade in value on my old car and from my standpoint , it was a very deal and we had an " email handshake deal " and were off to the races. At the urging of Mr. Stine I opted for the Atlanta Porsche Delivery Program and I'll be leaving on Monday 5/6/19 to take delivery of my brand new car. My overall experience with the dealership , all of the employees that I came in contact with was a fabulous experience. They really know how to treat a customer. Brings back memories of how Car buying used to be.
Very helpful, friendly, knowledgeable and professional! I could not have asked for a better experience, I will recommend this dealership to anyone I know... looking for a car.
All of the dealership's employees are genuinely interested in satisfying their customers from sales to service. This was my 3rd purchase from them and... each time I felt that my business was appreciated and not just another sale.
Quick easy traded in lease got new one start to finish pretty simple. I would reccomend to a friend the car buying rxperience was awesome will be back... in couple years
Porsche of Hilton Head is my favorite all-time dealership, because of first rate management, sales, and service. My wife and I have bought six cars over... the years and have been completely satisfied.
My wife and I were looking for a specific used car model, they thankfully had one but we're over 300 miles from where we lived! They were very understanding... and worked to make our purchase process as quick and easy as possible. No pressure and a really fair price made the transaction quick. I would not hesitate to recommend or use them again.
The buying took a little longer than I would have preferred but I also asked a lot and they did it.
Another quality car buying experience! Have already recommended to a friend.
I contacted Porsche of Hiltonhead about a 2011 Porsche Cayman. Kevin was my sales associate. He gave me all of the car history and did not try to up sell... the car. Porsche of Hiltonhead is a 5 hour drive so I asked many questions which were answered promptly. I was surprised when they held the car for a couple of days for me to make a trip. When I arrived, I was blown away by the condition. It was better than I could have imagined. All of the paperwork was completed upfront. Once I looked the car over and test drove it, it took less than an hour and I was driving home with permanent smile. The price was literally the best I found in the country- seriously. Excellent buying experience- do not hesitate to contact Porsche of Hiltonhead!!!