Mercedes-Benz of Waco

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
65 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 23, 2020

    Rep. Was very informative,responded to all my questions,explained things the way i cound understand them

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    November 21, 2020

    Rolando was excellent. Very knowledgeable and helpful.

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    Shopped for a new car
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  • January 6, 2016

    The best service and very pleased. I had a battery replaced and an oil change. Mr McCracken quoted me an estimate and it was the same when they finished... the job. The atmosphere was comfortable and my kids were pleased. I will be giving my future service to MB of Waco.

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    Came in for service or repair
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  • 5.0 out of 5
    November 19, 2020

    Mr Gavin is the man you hope to have when you take your car in. Precise, straight forward, compassionate, and just a plain good man.

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    Came in for service or repair
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  • 5.0 out of 5
    November 18, 2020

    Caroline was fantastic and I?m looking for car I?ve always bring my car to Mercedes Benz of Waco

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    Came in for service or repair
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  • 5.0 out of 5
    November 6, 2020

    My appointment was met on time and all my concerns were answered. There service was excellent and they know to treat a customer.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Ernestine! If you have any further questions, please give us a call. We're always h...appy to help!

  • 5.0 out of 5
    October 22, 2020

    Extremely easy to set up an appointment. Excellent communication and concierge drop off. Fast service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are pleased to hear you had such a positive experience with us, Ken! We're always here to provide exceptional service at a great value -- we hope y...ou'll consider us again in the future!

  • 5.0 out of 5
    September 18, 2020

    Took in our 2004 E car with 300,000 miles. Did warranty inspection work timely and efficiently.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Philip, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need anything else from us, ...please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    September 16, 2020

    Great guys who do great work. People you can trust! They are the only people I allow to work on my CLS63 AMG!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thaddaeus, thank you for your po Don't hesitate to call us if you ever need anything. Be safe on the road! sitive review. We're happy to have been of ...service to you.

  • 5.0 out of 5
    August 10, 2020

    Better experience then I expected! I was stressed out when I first took my car in for service because I had a complex car problem that could not be figured... out for several weeks. It only took this dealership about 2 days to find it and fix it!!! Will only visit this location for any purchases or repairs moving forward. Thanks

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    Came in for service or repair
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    Dealer Response

    Traci, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Waco. We're always here ...to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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