Future Ford Lincoln of Concord

3.6 out of 5 (3.6) 5 reviews

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Average Rating

3.6 out of 53.6
5 lifetime reviews.
this dealer
3.6 out of 5
Customer Service
3.0 out of 5
Quality of Repair
3.6 out of 5
Overall Facilities
3.4 out of 5
Buying Process
Not Applicable
Friendliness
Not Applicable
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Reviews

  • 2.0 out of 5
    May 20, 2017

    Sold me a car that had a light on and when I took it back to fix it they said they couldn't and had to take it to another dealer and promised me anoth...er key still waiting

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • 1.0 out of 5
    December 30, 2016

    Could NOT be more unhappy with a dealership then with Future Ford of concord! The most unprofessional untrained staff I have ever dealt with. They ar...e quick to charge you for something however when asked what or why Im being charged NO ONE can answer the question. Just stupid.....

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • 5.0 out of 5
    November 29, 2016

    Angel Maciel was very kind and helpful; he even drove the car I arrived in back to my home so that I could drive off the lot in my new vehicle. He, al...ong with his manager were eager to make the sale but not pushy. They worked with me and my credit union to get my payments down to a number I was comfortable with. The Ford Focus St is a fun car and I will definitely consider returning to Future Ford of Concord when Im in the market for a new car in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    November 20, 2016

    I am so happy with my purchase very nice experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    November 18, 2016

    Ed called me to bring my truck in for the recall part, he was so knowledgeable. I was so impressed with him. It is the first time that a service perso...n took the time to answer all my questions and didn't need to ask someone else. This guy is awesome I am so happy that I can finally trust a service person for my truck?I rate him a 10!! Excellent!! Thank you Ed!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Future Ford Lincoln of Concord
2285 Diamond Blvd Concord, CA 94520
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