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This was my third vehicle purchase on a dealership and I would say this was one of the fastest buying experiences I had on a dealership, David was a good... listener, we told him the vehicle we wanted and he got us what we wanted. We made the entire process as smooth as it can get. He work it on getting a very good interest rate with the payment just right were we wanted it. .
I went to Big Red to purchase a vehicle for my Granddaughter. I found a vehicle online, but when we got to the dealership there they did not sale it for... the price shown. The salesman was ok, but anyone above him was horrible. The finance guy told us one price, but when the contract was written up it was quite a bit higher. The Used car manager was real shady. I still have not received the title, and it’s been over 70 days. Do Not, I repeat do NOT go to Big Red.M
We were amazed how fast they got us into our new Sorento!! Not great credit but they got us what we wanted! And we are repeat buyers from Big Red Kia!!...
Terrible place. Dishonest. WILL NOT SHOP HERE AGAIN. Quoted one price then wrote up another one at a higher price. Finance guy said tires were covered... for life. He did not ask me if I wanted extended warranty. Not only was the tires not covered only the wheels and that was for 3 years. They rush the paperwork thru. Just sign here. Learned a lesson. DO NOT TRUST THESE PEOPLE.
Do yourself a favor and just pass on this dealership. Zero pride in what they do— True definition of shady. Customer service is horrible. I’ve given the... dealership multiple chances to make this purchase right and they are all talk no action. The GM keeps saying “we’ll make this right”, but now no longer takes my phone calls and they’ve done zero to make it right. Do not buy from this dealership the cars are not what they appear to be.
A great buying experience. They helped me find a great vehicle, at the best payment for my credit. Everyone was friendly and helpful. Will be going back!
Greeted quickly, shown car I asked about. Haggled on monthly payments and waited to sign paperwork. Would have given 5 stars if wait had not been so... long. This is second car purchased from Big Red
NO ONE REACHES OUT TO YOU and service is not good appointments arent kept very well you are made to wait and no one calls back
We bought a new kia stringer from big red kia. Joseph was very nice and helpful in this process. Everyone did everything they could to get us into the... car my husband wanted.
I was told my car was Pre Certified and Car Fax but that doesn't mean a thing. I am out $272 for 2 tires and a back end alignment that should have been... caught because it was loose. WOW just WOW Buyer Beware Also I was told I could get my Gap Insurance refunded back to me but that was a lie. Pressured into buying it.