Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.0
27 lifetime reviews.
  • Great experience

    Taylor Cole listened to exactly what I wanted and what my budget was and didn't try to talk me into anything else. It was a great, no pressure exp...

    Dealer Response

    Thank you Lisa! We are thrilled that Taylor provided you with the best car buying experience! We thank you for your business and look forward to y...


    Show Full Review

    Taylor Cole listened to exactly what I wanted and what my budget was and didn't try to talk me into anything else. It was a great, no pressure experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Lisa! We are thrilled that Taylor provided you with the best car buying experience! We thank you for your business and look forward to your next visit!


    Hide Full Review
  • Clean, friendly and five star worthy!

    Before I give my full review I want everyone to know that this was my first time at this Toyota dealership and my experience was nothing less than...

    Dealer Response

    Thank you Alexandria for the kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank ...


    Show Full Review

    Before I give my full review I want everyone to know that this was my first time at this Toyota dealership and my experience was nothing less than 5 stars. I've been to several dealerships before and nothing can compare to my experience at this particular one. Note: I will NEVER go anywhere else now that I've been to this one. The second I entered the building I was greeted by one of the sweetest people ever, Amy. She approached my vehicle with a smile and friendly attitude and then asked what we needed. We, being my sister and I, told her that we needed our 20k checkup and that we have never been here before so she asked us to move our car up, leave the keys in the vehicle and then she walked us inside. She gave us a cute little tour showing us the waiting area, the coffee area, the restrooms and just the overall layout of the area. She explained that one of her supervisors will be with us if anything was wrong and then she'll come visit us again at the end of our service. Honestly, this place was absolutely wonderful. There was coffee, as mentioned before, water, cookies and snacks. How great is that?! They make you feel like family here and I love it. Moving to OKC from southern Cali has been interesting to say the least but this just made it soooo much better. This facility is VERY clean and put together and sooo homey. Anyways, the staff was wonderful, inviting and soooo lovely. Everyone had a smile on their face and it's just nice to see. They honestly love their jobs here and that's all one can ask for. With that said, thank you Bob Howard Toyota for everything you did for my sister and I today. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Alexandria for the kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!


    Hide Full Review
  • Prius

    I was there to look at a certain car I seen online and chance that helped me got me into a Prius that fit into my budget and at the price I willin...

    Dealer Response

    Thank you Samantha for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look ...


    Show Full Review

    I was there to look at a certain car I seen online and chance that helped me got me into a Prius that fit into my budget and at the price I willing to pay each month. I had even recieved a text message later that week asking how the car was doing. They are very friendly and helpful. Didn't feel pressured into trying to buy a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Samantha for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!


    Hide Full Review
  • Never again

    This is much worse than your typical used car lot. The employees I've interacted with were dishonest, and didn't seem very knowledgeable regardin...

    Dealer Response

    Thank you for bringing this to my attention. I apologize that your experience here was anything but satisfactory. I would like an opportunity to f...


    Show Full Review

    This is much worse than your typical used car lot. The employees I've interacted with were dishonest, and didn't seem very knowledgeable regarding the autos they're trying to sell. I will take my money elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to my attention. I apologize that your experience here was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at 405-936-8601. I look forward to speaking with you. Derek Ellis General Manager


    Hide Full Review
  • Excellent Service

    I had a wonderful experience at Bob Howard Toyota! I got a great deal on a pre-owned Honda Pilot. George and Heath were great! They were both so d...

    Dealer Response

    Thank you Bethany for the kind words about George and Heath! We are thrilled that you had such a wonderful experience here with us!


    Show Full Review

    I had a wonderful experience at Bob Howard Toyota! I got a great deal on a pre-owned Honda Pilot. George and Heath were great! They were both so down to earth and genuinely good people. I didn't feel pressured at all. I am so glad I found what I wanted at a reputable dealership. Thanks George and Heath!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Bethany for the kind words about George and Heath! We are thrilled that you had such a wonderful experience here with us!


    Hide Full Review
  • BAD SERVICE DEPT.

    I brought my 2013 Toyota Pick-Up in for a oil change Feb 13, 2016. I asked the service man to be sure and have them put the skid plate on straight...

    Dealer Response

    Thank you for speaking with us over the Skid plate the steering wheel. We truly appreciate your business and hope everything will be resolved to y...


    Show Full Review

    I brought my 2013 Toyota Pick-Up in for a oil change Feb 13, 2016. I asked the service man to be sure and have them put the skid plate on straight since they have put it on 4 times with about 3" hanging down on one side. Well it's not straight. It is dropped down 1" on one side. The service dept. also called me and said it was time to get the alignment checked and I told him that would be fine. Now the steering wheel is off center and it felt like a 4 year kid eat a jelly sandwich and than drove my Pick-Up with the jelly all over his hands. I am going to take my PU to another dealer and have them fix the skid plate and the steering wheel like it should be and I will never be back in your service dept. again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for speaking with us over the Skid plate the steering wheel. We truly appreciate your business and hope everything will be resolved to your satisfaction next week. If there is ever anything I can assist you with in the future, please feel free to contact me at 405.936.8601. Buck Barton General Manager


    Hide Full Review
  • Used Car department

    We had a great experience buying a truck from these guys. Our salesman, Chance was very knowledgable of the vehicles. He was a very nice guy. Neve...

    Dealer Response

    Thank you for your review of Chance and Heath, and we appreciate your business!


    Show Full Review

    We had a great experience buying a truck from these guys. Our salesman, Chance was very knowledgable of the vehicles. He was a very nice guy. Never felt pressured. He answered all of our questions. If you want to buy a vehicle go see Chance. Thanks to Heath for all his hard work to get us into our truck and thanks to the finance department. We will definitely be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of Chance and Heath, and we appreciate your business!


    Hide Full Review
  • Ready to work with you.

    From the time I contacted to re-contact and purchase. I was assisted in completing my vehicle replacement.

    Dealer Response

    Ron, thank you for your review of our dealership!


    Show Full Review

    From the time I contacted to re-contact and purchase. I was assisted in completing my vehicle replacement.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ron, thank you for your review of our dealership!


    Hide Full Review
  • Great sales people!! Totally honest, trustworthy

    I purchase a car site unseen, offline with only pictures and salesperson word¿George in used cars dept. sold me my dream car..! I spent 2 weeks lo...

    Dealer Response

    We're glad you are happy with your Lexus! Thank you for allowing us to assist you with your purchase. If you are ever in town, drop in to say hello!


    Show Full Review

    I purchase a car site unseen, offline with only pictures and salesperson word¿George in used cars dept. sold me my dream car..! I spent 2 weeks looking for a SC 430 Lexus and it was gorgeous!!! I couldn't have purchase it from a much honest , great sale person or dealer.. Everything was just as describe .. I never purchase anything on line especially a car that I had to pay cash for.. But it was while worth the flight and drive home back to ATL.. I never purchase an used car before but this experience has changed my mind!!¿ George was able to pick me up from airport , provide me with accurate description of car and it drove like a brand new car but even better... I totally recommend this dealership as one of the BEST!! The General Manager is even fair and polite. He return my call within an hour!!! Thanks Guys¿ especially George¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad you are happy with your Lexus! Thank you for allowing us to assist you with your purchase. If you are ever in town, drop in to say hello!


    Hide Full Review
  • Shady slight of hand and broken promises - revised

    The guys at Bob Howard Toyota went the extra mile to resolve the issue with the second key. The salesman, his manager, and the managers manager go...

    Dealer Response

    Thank you for allowing us to resolve this!


    Show Full Review

    The guys at Bob Howard Toyota went the extra mile to resolve the issue with the second key. The salesman, his manager, and the managers manager got back with me quickly and did all they could to make sure I was satisfied with everything. I wanted to go on record here not just because they did honor their promise but I was really impressed with the concern they showed in resolving our misunderstanding. I will be back for sure. Thanks so much guys for all your help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for allowing us to resolve this!


    Hide Full Review