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Bob Moore Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (419 reviews)
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Chrysler Dodge Jeep RAM from DealerRater.

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4th vehicle bought from here today

We just purchased our 4th vehicle from here. Always get excellent service. Cecil Smith is our go to person, all 4 cars were sold by him plus 3 others at a prior place. Will definitely be back. Also can't say enough about the service crew !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Two great things: A new vehicle and an excellent review. Thank you so much – your positive review made our day, Andrea. WLet us know if there’s anything else we can do.

We just purchased our 4th vehicle from here and will...

We just purchased our 4th vehicle from here and will continue to do business with them. Cecil Smith is our go to guy, always gets us exactly what we want. And we can't say enough about the service crew too. Thanks to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

So glad to hear you’re happy, Andrea! We appreciate your business and your kind words about our Sales and Service Department. We hope you’ll trust us for your future vehicle service needs.

Number one dealership in my book were very nice and...

Number one dealership in my book were very nice and polite and took care of me thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Chrysler Dodge Jeep Ram anytime. We’re here to help!

DAVID WAS JUST GREAT. WORKED WITH ME ON MY PROBLEM AND...

DAVID WAS JUST GREAT. WORKED WITH ME ON MY PROBLEM AND AWS VERY HONEST WHAT THEY WOULD DO TO FIX MY PROBLEM.ALWAYS A PROFESSIONAL. GOOD SERVICE DEPT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review of our Service Department, specifically David. And thank you for trusting us with your vehicle. We look forward to our next opportunity to provide you with great service.

Consumer response

Thank you. Will continue to use bob moore for my car maintence

Brought Ram in to get serviced without appointment. Aaron...

Brought Ram in to get serviced without appointment. Aaron House and David Holder made it happen within 1.5 hours. Awesome pair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

I've been customer over 15 yrs and the sevice and sales staff always on top of there game awesome. Cecil Smith David Hodge Aaron Bouse and David Holder.2nd to none.

Bob Moore Chrysler Dodge Jeep Ram is amazing! Great...

Bob Moore Chrysler Dodge Jeep Ram is amazing! Great people & great service! Rex was ready to help with my service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive comments regarding our Service Department at Bob Moore Chrysler Dodge Jeep Ram. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.

Routine service on my Ram.

I purchased my Ram truck in October 2019, since then I have taken my truck in for regular service maintenance and every time I do those employees at Bob Moore service department make me feel like family. I have been very pleased and confident that they do the best job in taking care of my truck maintenance. I highly recommend Bob Moore service center!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your Ram Truck is important. We’re so happy you’re satisfied with the recent work we did for you. It’s our job to keep you rolling and we look forward to the next opportunity to serve you.

Everyone in the service center is friendly and helpful....

Everyone in the service center is friendly and helpful. Aaron takes great car of our car. We take our Dodge Durango to this location for all our service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Very pleased to hear you’re happy with your auto service, Lauren. You want your Dodge Durango running right, and so do we. Come back again for anything you need. Thanks again for the kind words.

Even though I didnt purchase my RAM from Bob Moore, the...

Even though I didnt purchase my RAM from Bob Moore, the service dept., specifically David Holder, treated me like I was their best customer. The problem I was experiencing was intermittent and therefore difficult to diagnose. Nevertheless, they provided better service than I've ever experienced in my 50+ years of driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Very pleased to hear you’re happy with your auto service. You want your RAM running right, and so do we. Come back again for anything you need. Thanks again for the kind words.

The service was fast, simple and efficient. I was in and...

The service was fast, simple and efficient. I was in and out in under three hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive comments regarding our Service Department at Bob Moore Chrysler Dodge Jeep Ram. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.