ReviewsWrite a review
Virginia was absolutely THE BEST person to work with!
Virginia was absolutely THE BEST person to work with! We loved our experience! Virginia kept us informed about the process and represented Jim Norton in the most professional manner possible. Because of this great experience, I will definitely come back for more my next purchase!
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group
Eric is an incredible salesman.
Eric is an incredible salesman. I am normally skeptic and cautious, but Eric walked me through it, showed me the perfect vehicle and kept in touch as the car was being shipped in. He is an Excellent salesman, a keeper!
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group
Virginia was awesome to work with.
Virginia was awesome to work with. She kept in touch with me while I waited for the right Highlander to come in. Anytime I called she was always happy to talk to me. The experience couldn’t have been better and I love my new car so much. Thank you Virginia for working with me to make sure I got exactly what I needed and wanted.
Martina, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group
Excelente Diler con carros muy bonitos y camionetas,me
Excelente Diler con carros muy bonitos y camionetas,me gusta porque tienen mucho de dónde escoger
Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Courtney, Jim Norton Auto Group
En cuestión de vehículos quedamos satisfechos pero con el trato que nos dió la señora Virginia la verdad fue pésima atención
I will definitely recommend this dealership to family and
I will definitely recommend this dealership to family and friends. I'm very satisfied with the sales agent. Very nice, attentive and friendly.
Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group
Great customer service and support.
Great customer service and support. She funny make my day. Will definitely come back for another car in the future. Zoua next time I want the Prius car.
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group
Kevin was professional and met with me on time, to go
Kevin was professional and met with me on time, to go over prospects of selling our used car to the dealer. The overall experience was GREAT! The offer on our car was good and we were given a ride home.
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group
I was very pleased with our experience with eric and the
I was very pleased with our experience with eric and the dealership itself. It’s our first Toyota
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Courtney, Jim Norton Auto Group
Sales person superb, Finance people, not at all
The sales person, Danny is very young, and that was my concern at first thinking he could be inexperienced, but he was very thorough. I really really liked him. He wasn't pushy and was just helpful throughout the process to find a car/color I wanted. Kudos for Danny. The sense of loathing I got from Shawn and Neng in finance was enough not to go back to this dealership in the future. Their hard sell on "extended warranty" on new cars was unnecessary. They focus on their needs over customer's. I found it even disgusting.
Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name.We definitely want to discuss your concerns and ask you to reach out to Todd Burns, Finance Director, 918-250-6888, firstname.lastname@example.org. Sincerely, Courtney, Jim Norton Auto Group
An absolutely flawless, smooth transaction.
An absolutely flawless, smooth transaction. It was a pleasure doing business with them! The entire staff went out of their way to accommodate us. We will definitely return in the future!
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group