Jim Norton Toyota

I got a gewat price on my truck, and they were great about replacing the parts that disappeared between when I looked at it and when I bought it. I am very happy with them and my truck!

I have had a long relationship with him. Through him I have bought five Toyota hybrid vehicles.

Fang was high energy and easy to work with. The rest of the team also provided an easy transaction so I can get out the door quickly in my new Tundra TRD Pro.

Worst experience ever. Spent $3000 to be lied to. First Josh Pippen lied to me about the warranty on the parts and service provided. Then they "helped me out" (their words) by letting buy another part. Worst of all, my truck is still not fixed and they wont warranty the work. Its been less than 4 months. All my time and money has been wasted. Also, the customer service has been the worst. No replies on text messages. 10 days to return a phone call. I thought we paid more at dealerships so we don't get taken advantage of by shady people. Not at Jim Norton. I have called Eric Cooper 3 times in the last 10 days. They are open 9 of those days. Just received my first call back. Seems like they don't care about anyone once they have your money. One more thing, twice someone there has broken parts on my truck and I was told it's my fault because my car wasn't new. Seriously. Once it was the door latch and they wouldn't even bring me my truck. I had to walk up the hill myself and discover the door wide open to the world. Make sure to read everything they give you to sign and initial. My fatal mistake. I mean it's definitely common sense and I messed that up. But when they lie to after specifically asking about said part I didn't really think twice. Hard lesson learned for sure.

Robert was extremely knowledgeable about the various options I was considering. Created a very comfortable dialog & unhurried experience. This was my 2nd purchase with Robert & I'll strongly recommend him to friends.

I contacted 7 diffeent dealers and Robert Blocker was the only one to take the time to help me get a RAV4 from consignment with every option exactly the way I wanted it. HE even offered a couple that would be available sooner, but I was happy to wait to get my own custom speced car. He was so easy to work with through the entire buying process. I will definitely be looking for him whenever I am in the market for a Toyota in the future. It was also a REALLY nice comfortable showroom.

Thanks for all your help setting things up, Robert. It was really appreciated. You made the trade and sale with our Siennas easy.

I live in California and spent a lot of time searching all over the country for the perfect Toyota RAV4 for my daughter. After an exhaustive search, I finally found exactly what I was looking for at Jim Norton Toyota in Tulsa, OK—and that’s where I had the pleasure of working with Alva Romero. From the moment we connected, Alva was on top of everything. She handled the entire transaction seamlessly, kept me informed every step of the way, and—most impressively—was always accessible. Even on her day off, she took the time to answer my questions and ensure the process was moving smoothly. That’s true dedication! If you’re in the Tulsa area—or even across the country like I was—and need a hassle-free car-buying experience, Alva is the person to call. I couldn’t recommend her more highly—she was absolutely fantastic! Thank you, Alva, for making this such a smooth and stress-free experience! 🚗💨

Alexia took care of me and helped me find the right car. Overall I would recommend Jim Norton Toyota to anybody

Robert Blocker worked hard to get us the best deal for our New Toyota! He kept us uptodate on the process and it was a smooth experience.