New 888-226-3790 Dealer Website
Used 888-223-1858 Email Dealer
Service 888-229-9877

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
Average based on 218 reviews
  • Outstanding Service and Professionalism

    I have never been treated so well in ANY capacity at a dealership. I will never buy from another dealership now that I know what Jim Norton Toyota...

    Dealer Response

    Andrea, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook pa...


    Show Full Review

    I have never been treated so well in ANY capacity at a dealership. I will never buy from another dealership now that I know what Jim Norton Toyota has to offer.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Andrea, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Best, Laura Morse (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Awesome Service!

    The fast, friendly service. Everyone seemed glad to see me. The repair was fast enough I barely had time to enjoy comfortable lounge.

    Dealer Response

    Jeff, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and friendly customer service and will be ...


    Show Full Review

    The fast, friendly service. Everyone seemed glad to see me. The repair was fast enough I barely had time to enjoy comfortable lounge.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and friendly customer service and will be ecstatic to hear that you left Jim Norton Toyota satisfied. We look forward to working with you again in the future! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Great Service Department

    Friendly, efficient and even though I was informed of a service I needed soon there was no pressure to 'do it now'. Great service department!

    Dealer Response

    Thank you for the excellent review, Daniel! It is great to know that our team was able to provide you with pressure-free, friendly and efficient s...


    Show Full Review

    Friendly, efficient and even though I was informed of a service I needed soon there was no pressure to 'do it now'. Great service department!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Daniel! It is great to know that our team was able to provide you with pressure-free, friendly and efficient service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Great service

    Very friendly, very helpful, very knowledgeable staff leading to a great buying experience resulting in very happy customers. Thanks for all your ...

    Dealer Response

    Thanks for your outstanding review, Rod! We're glad to hear that our team was friendly, helpful and knowledgeable! We strive to provide excellent ...


    Show Full Review

    Very friendly, very helpful, very knowledgeable staff leading to a great buying experience resulting in very happy customers. Thanks for all your help.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Rod! We're glad to hear that our team was friendly, helpful and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Extra mile

    Dakota was great, very professional and thorough, and he went the extra mile by getting our bumper secured by the body shop while we were there. W...

    Dealer Response

    Thank you so much for your review, Amy! We really appreciate your business and are so happy that Dakota could provide great service to you and you...


    Show Full Review

    Dakota was great, very professional and thorough, and he went the extra mile by getting our bumper secured by the body shop while we were there. What a good guy!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Amy! We really appreciate your business and are so happy that Dakota could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • courteous great service

    courteous fast service with free cookies, water and coffee while I waited. Will definitely come back again as I have for 12 years. Jim Norton is t...

    Dealer Response

    Thank you for the excellent review, Linda! I'm so glad you enjoyed the amenities in our waiting area and we appreciate you entrusting your car wit...


    Show Full Review

    courteous fast service with free cookies, water and coffee while I waited. Will definitely come back again as I have for 12 years. Jim Norton is the only one that I let service my car since I bought it new from them in 2004.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Linda! I'm so glad you enjoyed the amenities in our waiting area and we appreciate you entrusting your car with us for your service needs. We appreciate you! Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Great peole and services.

    Everyone was very nice and efficient. I had just gotten off work and they completed my oil change in a timely manner.

    Dealer Response

    Thank you for the excellent review, Cynthia! It is great to know that our staff was able to provide you with a quick oil change in an efficient ma...


    Show Full Review

    Everyone was very nice and efficient. I had just gotten off work and they completed my oil change in a timely manner.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Cynthia! It is great to know that our staff was able to provide you with a quick oil change in an efficient manner! Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Dealer experience Jim Norton Toyota

    Sales staff was so knowledgeable about the Toyota vehicles. She wasn't high pressure when it came to making our decision to purchasing the car of...

    Dealer Response

    Thank you for the excellent review, Martha! It is great to know that our sales staff was able to provide you with pressure-free and knowledgeable ...


    Show Full Review

    Sales staff was so knowledgeable about the Toyota vehicles. She wasn't high pressure when it came to making our decision to purchasing the car of our choice. She was very helpful. The financial man was so easy to deal with. He made our transactions uncomplicated.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, Martha! It is great to know that our sales staff was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Highly recommend jt

    Highly recommend Terry Howard and Nick Jones. They were both a joy to work with. Friendly, no pressure selling and just overall good men. Had a...

    Dealer Response

    Kim, Terry and Nick are pleased to learn that you enjoyed your car buying experience with us. Feel free to visit us if you have any further needs....


    Show Full Review

    Highly recommend Terry Howard and Nick Jones. They were both a joy to work with. Friendly, no pressure selling and just overall good men. Had a fabulous car buying experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kim, Terry and Nick are pleased to learn that you enjoyed your car buying experience with us. Feel free to visit us if you have any further needs. Best, Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review
  • Great Service

    Very welcoming atmosphere, short wait time and info provided once service has been completed. Would highly recommend this dealership to anyone lo...

    Dealer Response

    Thank you so much for your feedback and recommendation, Malinda. Our team is dedicated to provide a welcoming and comfortable service experience t...


    Show Full Review

    Very welcoming atmosphere, short wait time and info provided once service has been completed. Would highly recommend this dealership to anyone looking to purchase a new vehicle.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback and recommendation, Malinda. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. Feel free to visit us if you have any further needs. Laura Morse, e-Commerce Manager & Executive Asst. (918) 317-7243 laura_morse@jimnortontoyota.com


    Hide Full Review