New 866-966-6503 Dealer Website
Used 877-544-3601 Email Dealer
Service 877-460-0482

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.9
Average based on 10 reviews.
  • FRIEDNLY AND PROFESSIONAL

    I went into this dealership today and was greeted very quick by a salesman of the name of Allan. He was very professional and was able to answer a...


    Show Full Review

    I went into this dealership today and was greeted very quick by a salesman of the name of Allan. He was very professional and was able to answer all my questions without any hesitation. I'm still trying to figure out if the car is within my budget but I was very happy with my experience there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Thank you for the experience

    I was having a rough day because I was being turned down by several of the dealerships around time because of my credit score which was 591. If t...


    Show Full Review

    I was having a rough day because I was being turned down by several of the dealerships around time because of my credit score which was 591. If they did approve me then my payments would have been just nasty. The special finance team at Don Carlton Honda helped me get into the car of my dreams. I was in a rough situation but they made it happen! Thank you so much for helping me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Too High

    Gave salesperson number on a lease I received from another dealership. Basically said they couldn't do it and would loose money in the deal. Lea...


    Show Full Review

    Gave salesperson number on a lease I received from another dealership. Basically said they couldn't do it and would loose money in the deal. Leade payment $78 a month higher. Walked out and happily made the purchase at the other Honda dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • GREAT CUSTOMER SERVICE

    I love the no pressure, customer needs come first, and caring attitude that I received when shopping for a car at Don Carlton Honda. The manageme...


    Show Full Review

    I love the no pressure, customer needs come first, and caring attitude that I received when shopping for a car at Don Carlton Honda. The management bent over backwards to help me everyway that a person could and I will be back for next car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • awesome

    Very easy and great customer service, fast process. We love the civic. Couldn't believe you could change the whole car to sapnish.


    Show Full Review

    Very easy and great customer service, fast process. We love the civic. Couldn't believe you could change the whole car to sapnish.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amazing Customer Service

    Joey Scott did a amazing job today! Our family had too meet a certain budget and he made it happen. I wouldn't buy a car from anywhere else!


    Show Full Review

    Joey Scott did a amazing job today! Our family had too meet a certain budget and he made it happen. I wouldn't buy a car from anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Service!

    I purchased my Honda CRV in January 2015. This was my first time buying a car without the help of a parent. Mo and Samer both made my experience p...


    Show Full Review

    I purchased my Honda CRV in January 2015. This was my first time buying a car without the help of a parent. Mo and Samer both made my experience pleasant and efficient. I needed a car right then, and they made sure I was able to get what I wanted and needed. I knew, without a doubt, that I was getting the best possible price on this car by purchasing from Don Carlton Honda. Since then, in dealing with the service/maintenance department, I have had nothing but professional and quality experiences. They always make sure I am 100% satisfied with the work. I highly recommend Don Carlton Honda as your place of purchase and maintenance for your vehicles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent!

    The service department at Don Carlton is excellent and plays a role in my decision to purchase three cars from that dealership. --Posted as a serv...


    Show Full Review

    The service department at Don Carlton is excellent and plays a role in my decision to purchase three cars from that dealership. --Posted as a service per authority of business, review written by customer.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Deceptive pricing/financing

    The staff was very friendly. We worked with a salesman and directly with the general manager. They attempted to sell us our car at "below cost" wh...


    Show Full Review

    The staff was very friendly. We worked with a salesman and directly with the general manager. They attempted to sell us our car at "below cost" which happened to be $50 more than MSRP. When we noticed the deceptive price the salesman tried to justify by saying "well we took added Money to your trade-in value". The general manager stated honda did not make the pilot with black leather in anything other than the Touring model which proved to be incorrect as every other honda dealership in the area just so happened to have black leather in models other than the touring. Nice people, but they are definitely more interested in you driving a car off the lot than giving you a good deal.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Don't spend your money here!

    Don't spend your money here! Service Dept. doesn't stand behind their work, staff is deceptive and overall this dealership/service dept. does not ...


    Show Full Review

    Don't spend your money here! Service Dept. doesn't stand behind their work, staff is deceptive and overall this dealership/service dept. does not have good customer service. We paid $105 for an engine diagnosis that did not detect the problem, car broke down out of state, had to have it towed to a Honda dealer in MO who performed the same diagnosis and found the problem, they stated that the first diagnosis definitely should have revealed the issue if it had been performed thoroughly. I asked Don Carlton for a refund and they deceived me into bringing in another vehicle for needed repairs, stating they would "work with me" to provide services instead of issuing me a refund. I did not authorize additional services that I would be charged for, but instead asked how the price would be effected since they had me come in under the impression that they were working with me to provide goodwill repairs. Instead, the service manager left and I was charged for the additional repairs which I did not agree to. DECEPTIVE, SHADY dealership and service dept. Go somewhere else!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review