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Don Carlton Honda

(373 reviews)
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Carlton Honda from DealerRater.

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Fantastic staff...awesome experience. I dealt with Ryan...

Fantastic staff...awesome experience. I dealt with Ryan Vogler during the purchase process and another salesman - Ed Small - on a follow-up issue. Both experiences were fantastic. If was clear that the staff at Don Carlton truly care about customer relations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Phenomenal experience and Scott was an absolute kick xxx...

Phenomenal experience and Scott was an absolute kick xxx salesman! When I make my next purchase I’m definitely coming back to you guys! Keep up the good work and thanks so much for your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic customer service. Loved how they show you all...

Fantastic customer service. Loved how they show you all the parts of your car and how they work before you leave the dealership. They even help you to set it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a good experience

This is our second time purchasing a car from Don Carlton. Both times we were treated fairly and with respect. We received a fair trade in value for our Honda Accord and paid a fair price for the new car. The transaction went smoothly and quickly. We couldn't have asked for anything more/better from the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good used car buying experience

Don Carlton Honda made my used car purchase great from start to finish. All the people I dealt with were personable, helpful and professional. I was allowed to take the car to a service shop for a pre-purchase inspection. They also provided me a loaner while they completed service work on my car so that I could return my rental vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever. Very much no hassle with...

Best car buying experience ever. Very much no hassle with these guys. I’ll definitely buy another car from Don Carlton again in the future. Received much appreciated help from the salesman and his manager even after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

relaxed and no pressure

Mr. Hampton was very pleasant and helpful, allowing us to shop, test drive and take our vehicle home that same night. I appreciated the "no pressure" approach to selling a vehicle. My daughter's first Honda and she is very excited. Thank you Mr. Hampton and your crew!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant gentlemen to work with. Great experience in...

Very pleasant gentlemen to work with. Great experience in all aspects from the wheeling and dealing to the financing. Will recommend to anybody!! Love my CRV!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good salespeople

Salespeople were knowledgeable and didn't try to oversell. They went over every detail of the CRV before and after I bought one. They didn't rush the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My second new Honda and couldn't be happier.

Sam is the best in the business. I bought a new CRV for my wife last year and when I needed a car for myself, I went back to Sam, He was able to find what I was looking for at a great price and very easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.