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Reviews

Average Ratings

4.4
668 lifetime reviews. Includes reviews of David McDavid Honda Irving from DealerRater.com
  • Great experience

    Overall great experience. Explained everything every step of the way. Helpful and courteous.

    Dealer Response

    Hello Gordon and thank you for your five star review of David McDavid Honda of Irving. I am thrilled to know that our knowledgeable and friendly s...


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    Overall great experience. Explained everything every step of the way. Helpful and courteous.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Gordon and thank you for your five star review of David McDavid Honda of Irving. I am thrilled to know that our knowledgeable and friendly service has earned your business. Richard Schindler, General Manager


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  • Took care of me

    Great place to take my car. They made sure I was taken care of and got me in and out in a timely fashion.


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    Great place to take my car. They made sure I was taken care of and got me in and out in a timely fashion.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent long-term service
    February 3, 2017

    I have a long standing relationship with the dealership. Whenever there were problems, they always sincerely helped and did the right thing. I s...


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    I have a long standing relationship with the dealership. Whenever there were problems, they always sincerely helped and did the right thing. I sincerely love this dealership! Thank you, Ivan!

    Does recommend this dealer
    Came in for service or repair

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  • My last two Honda's were bought from this dealership.
    January 27, 2017

    I will not set foot there again. I left their dealership and drove to Huggins Honda and received the exact deal I wanted. I really wanted to buy f...

    David McDavid Honda Of Irving

    I am so sorry that all of this happened. Your experience certainly does not reflect the usual culture and standards of our dealership and I am dis...


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    I will not set foot there again. I left their dealership and drove to Huggins Honda and received the exact deal I wanted. I really wanted to buy from McDavid because of my prior purchases and the convenience. I went in on a Tuesday, rainy night, and was given numbers that were $500.00 from what I wanted for my trade-in. I left to go home and think about it. The following Thursday morning I went in to buy the vehicle I wanted, and we had discussed Tuesday night. I was prepared to accept their offer on my vehicle, but instead I was told they were giving me $2,000.00 dollars less for my truck. Something about their buyer late Tuesday night had backed out, but they would look around and try to find another buyer. Suggested that I go down the street and and see What Texas Auto Traders would give me. The offered to buy on the spot for $250.00 more than I was offered Tuesday night. Could not sell to them because I had nothing to drive home in. The vehicle I wanted was a low production (they did not have the vehicle and was not expected for another week and a half). I don't know this but I assume they were offered above list and they took it.

    Does not recommend this dealer
    David McDavid Honda Of Irving

    I am so sorry that all of this happened. Your experience certainly does not reflect the usual culture and standards of our dealership and I am disappointed that my sales team did not provide customer service that was up to your expectations. I understand that you took your business elsewhere, but feel free to contact me at your earliest convenience if you'd like to discuss what happened in more detail. Travis Quadlander, Internet Sales Manager 469-615-3891


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  • Horrible Service
    January 12, 2017

    They added unknown charges and take advantage of you. The Store Manager Brandon is a Fraud. DON'T BUY A CAR FROM HERE The Finance guy was eatin...

    David McDavid Honda Of Irving

    I am sorry that you feel this way Zehra. We take pride in our sales team and would never add additional charges not agreed to by the customer. If ...


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    They added unknown charges and take advantage of you. The Store Manager Brandon is a Fraud. DON'T BUY A CAR FROM HERE The Finance guy was eating a burger while helping us Really unprofessional Never buying a Honda ever again

    Does not recommend this dealer
    David McDavid Honda Of Irving

    I am sorry that you feel this way Zehra. We take pride in our sales team and would never add additional charges not agreed to by the customer. If you have any questions about your deal, please feel free to reach out to me and I am happy to help. Thank you for your business. Travis Quadlander, Internet Sales Manager 214-516-7502


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  • Best first experience
    January 3, 2017

    Thanks to Albert, we were able to purchase a very nice vehicle with ease. Throughout the whole process, Albert was patient and kind. He had extens...


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    Thanks to Albert, we were able to purchase a very nice vehicle with ease. Throughout the whole process, Albert was patient and kind. He had extensive knowledge of all the vehicles we had been looking at, and he knew exactly what kind of car I wanted. Honda was where I received the best customer service and I will definitely be coming back in the future as needed and will be recommending this place to my family and friends. :)

    Does recommend this dealer

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  • Honda Lease
    January 1, 2017

    My father and I lease Hondas from David McDavid Irving. I have leased a lotta cars over the years at Jeep, Honda, and BMW (and bought my first ca...


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    My father and I lease Hondas from David McDavid Irving. I have leased a lotta cars over the years at Jeep, Honda, and BMW (and bought my first car in 1993 at David McDavid Irving as well.). I have to tell you Michael Sawin is a fantastic salesman, adept in customer service, communication, and friendliness. He knows his business. And he treats his customers with great respect and appreciation. He has been so kind to my father and I. Best in the biz. Period. Thank you David McDavid and Michael Sawin for a wonderful experience. Happy New Year! Ryan McMullen

    Does recommend this dealer

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  • Quickest time I've ever bought a new car!
    December 27, 2016

    In total, it only took from 12:35 to about 3:30 for me to make an excellent deal via email, finish Christmas Eve lunch with the family, drive fro...


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    In total, it only took from 12:35 to about 3:30 for me to make an excellent deal via email, finish Christmas Eve lunch with the family, drive from Plano to Irving, test drive the car, get financing, and be on my way home in a new Honda Pilot. David Henry gave me a great price with some extras and Albert Garcia took great care of me and walked me through the process. They had the car washed, ready, a filled with gas when I arrived. No surprises, everything was as promised. Highly recommend Albert and David at David M David Honda of Irving.

    Does recommend this dealer

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  • Bad experience with this dealership, they are dishonest
    December 24, 2016

    very bad dealership. Terry told me that his price is "a little bit" higher than my price, but after spending a lot time driving to the dealershi...

    David McDavid Honda Of Irving

    Hello there, I wanted to be sure to reach out about your experience with our dealership. We never want a customer to feel that they have been take...


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    very bad dealership. Terry told me that his price is "a little bit" higher than my price, but after spending a lot time driving to the dealership, the price they gave me actually is much higher. I contact his manager-David Henry and he seems to forget the "a little bit" shown in the email and claim that Terry told me the price is higher than my price. It seems in their mind, there is no difference between " a little bit higher" and "higher" . What a trick they played and what a bad experience with this dealership! will never buy any cars from this dealership. Be aware of this dealership!

    Does not recommend this dealer
    David McDavid Honda Of Irving

    Hello there, I wanted to be sure to reach out about your experience with our dealership. We never want a customer to feel that they have been taken advantage of. I will be speaking with Terry about this right away! Please give me a call when convenient so that we can discuss this matter further. Regards, Kerry Cardwell GM 469-615-3891


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  • Custmer

    Very bad customer service. Pooooooor pooooooooooor

    Dealer Response

    Greetings Richard and thank you for your rating. Please let me know if you have questions or concerns that need to be addressed. I would like to h...


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    Very bad customer service. Pooooooor pooooooooooor

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greetings Richard and thank you for your rating. Please let me know if you have questions or concerns that need to be addressed. I would like to help but I need more details. Thank you and I look forward to hearing from you. Kerry Cardwell, General Manager 469-615-3891


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