Freeman Hyundai

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4.8
(1,450 reviews)
Visit Freeman Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 8:00am–3:00pm 9:00am–8:00pm
Sunday Closed Closed
New (469) 242-2720 (469) 242-2720
Used (469) 359-5055 (469) 359-5055
Service (469) 995-7024 (469) 995-7024

Inventory

See all 92 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2002.
Freeman Mazda has been operated and owned by a Dallas family for the last 55 years. When you come to us you are not only a customer but also a member of our family. From simple oil changes to vehicle sales you will always have the most amazing treatment when you visit us at Freeman Mazda. We are here to support your automotive needs every step of the way. Please call or stop by with any questions you may have.

Service center

Phone number (469) 995-7024

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.8
(1,450 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

I have bought 2 used vehicles from them in last 6 years...

I have bought 2 used vehicles from them in last 6 years and both times, it has been an awesome experience. Recently Edida Garcia attended us and she is such a wonderful sales person to deal with. No pushing for buying extras and understood our demands and found the right car for us. Again.

5.0

Great experience and like my car purchase deal. Just...

Great experience and like my car purchase deal. Just watch out for those guys in finance, they upset me with their math and so called promotions.

1.2

Went in for a scheduled appointment (appt was scheduled 3...

Went in for a scheduled appointment (appt was scheduled 3 weeks in advanced) for recall repair for my Genesis. No one in service had any idea about the scheduled appointment and the reason provided as that the appointment reminders are auto generated and Freeman doesn’t have the part available to service the recall. Makes no sense why schedule an appointment when you don’t have the part or even a decency to call and notify regarding lack of replacement part availability in advance. Again, the dealership sent out reminder for servicing the recall appointment via email and text. To all Genesis owners please don’t take your car for recall that’s been issued by Genesis to Freeman Hyundai Genesis in Irving, Texas. This recall is safety related and issue is reported to NHTSA as well. I don’t think this dealership is ready to service recalls on Genesis. For sales they can sell Genesis but for servicing Genesis products they are not ready yet.

5.0

Worked with Lauren on a new purchase. She was very...

Worked with Lauren on a new purchase. She was very helpful and patient as we decided what we wanted. As we were driving the car off the lot one of the wiper blades did not work but Lauren took it back to service and had us fixed up in no time!

1.8

Think Twice.

I would definitely think twice, before buying again from Freeman. The initial purchase went fine. The rest tells me there are serious issues at the dealership. I had some simple service done, only to fine out that they did NOT change the parts that they claimed. I had to return to get the work done properly. Then the sales manager Brad Collins, contacted me, twice. So, I returned his email, only to be ghosted and I never heard back from him! Another sales person?, Larry Chase did call me and we discussed a deal and he promised to get back to me. Again only to to ghosted by Larry and I never heard back from him. Promises, promises, promises, all broken.

1.5

I would definitely think twice, before buying again from...

I would definitely think twice, before buying again from Freeman. The initial purchase went fine. The rest tells me there are serious issues at the dealership. I had some simple service done, only to fine out that they did NOT change the parts that they claimed. I had to return to get the work done properly. Then the sales manager Brad Collins, contacted me, twice. So, I returned his email, only to be ghosted and I never heard back from him! Another sales person?, Larry Chase did call me and we discussed a deal and he promised to get back to me. Again only to to ghosted by Larry and I never heard back from him. Promises, promises, promises, all broken.

2.0

I purchased a 2018 Sonata Turbo. The "finance guy" tried...

I purchased a 2018 Sonata Turbo. The "finance guy" tried to sell me an extended warranty. I aske why I needed one and he replied that the turbo charger was not covered under the 100K warranty. I asked if he was sure about this and he responded that he would ask the service manager. He came back shortly and confirmed that there was no coverage. In that case I told him I couldn't buy the car and left. By the time I got home I had been called five times asking me to come back and that the "finance guy" was mistaken. He lied to me and I knew it as I had read the owner's manual. I bought the car because the deal was good but I would be careful in finance, they have no integrity.

5.0

Edida Cruz was our sales person and she did a phenomenal...

Edida Cruz was our sales person and she did a phenomenal job. A sales person who takes care of their customer from the beginning of the transaction to the end is what separates great sales people from the rest. Edida is a great sales person!

1.0

This is the second time I have gone to Freeman Hyundai...

This is the second time I have gone to Freeman Hyundai for service and they just try to rip people off, the service representatives tried to charge 230 dollars for a tank additive. They weren’t able to explain any of the recommended labor for the car. Rather do business somewhere else.

5.0

great people great service...always get my vehicles...

great people great service...always get my vehicles serviced at Freeman...Never have any problems what so ever...thank you for such great service..keep up the work

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