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Freeman Hyundai

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Freeman Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2002

Freeman Mazda has been operated and owned by a Dallas family for the last 55 years. When you come to us, you are not onl

...

y a customer but also a member of our family. From simple oil changes to vehicle sales, you will always have the most amazing treatment when you visit us at Freeman Mazda. We are here to support your automotive needs every step of the way. Please call or stop by with any questions you may have.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1280 lifetime reviews. Includes reviews of Freeman Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2019

    Jim was friendly, efficient, and very helpful. He was knowledgeable about the vehicle and answered all our questions cleanly and quickly. There was no... heavy sales pressure

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Pialarski

    Hyundai Specialist

    (5.0) 145 reviews

  • 5.0 out of 5
    October 13, 2019

    From my very first contact with the salesman things were better than dealing with other dealerships. Here I was provided more information that help me... understand what most other dealerships were doing but not telling me. And in my case Freeman was discounting the car I wanted more than any other dealership. The discount was right off the bat, with no haggling and no tricks. In my case thousands more discount than any place I had contacted up to that point. Later after finalizing numbers with all dealerships, Freeman was still best. The staff was friendly and efficient. They understood what kind of buyer I was and did not try to waste my time with unnecessary items. The biggest problem this dealership has is contact and internet presence. Their presence on TrueCar was excellent and it is what first drew me to them. But there search presence on Google, trying to get to valid website and phone number is horrendous. My best recommendation is if you end up at the dealership, grab some cards including those from service so you have good contact #s. I actually called a couple of different numbers from the web trying to reach service. The operator made it sound like I was at the right place and I did end with a voice mail system that sounded right, but never heard back. Then I flipped to the back of on of my manuals and found a card. I dialed the number, the service manager answers and I get everything I need on the spot.

    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ken Demarest

    Service Advisor

    (5.0) 193 reviews

    Jim Pialarski

    Hyundai Specialist

    (5.0) 145 reviews

  • July 30, 2019

    Went for service of my car. They are punctual, highly professional and excellent customer service. They really know how to keep the customer happy and... satisfied. Thank you Freeman Mazda...

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 12, 2019

    Very quick and nice Fast resolved the problem. Very friendly services experience I had to come back to the shop because of heavy smoking though.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ken Demarest

    Service Advisor

    (5.0) 193 reviews

  • 5.0 out of 5
    October 10, 2019

    I bought a car in March and now in Oct. The Freeman team was very good that I came back. The treated me very well and was able to make it work to get me... into the new car. I can't remember everyone I encountered in sales or service but all very great.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Pialarski

    Hyundai Specialist

    (5.0) 145 reviews

    Brad Collins

    Sales Manager

    (5.0) 37 reviews

  • 5.0 out of 5
    October 9, 2019

    We bought a new Hyundai Santa Fe 4 months ago. When we signed all the paper work we were told out first service would be free. I have not used a Dealership... for service in over 15 years. I said what the heck, since it is free I will try it. I drove our Santa Fe into the Service Department and was greeted professional by a trainee. Ken, the Service Representative, approached me, we discussed what service i required, I explained to him that the air pressure in one of the tires was extremely low. I then asked him how long the service would take and was told about one hour. Ken showed me where the lounge was and I settled in to what I thought was going to take hours. 20 Minutes later Ken came in and told me that there was a nail in the side wall of the tire and it could not be repaired. I explained that we had purchased tire insurance when we purchased the car. He took care of the insurance and changed the tire. While checking out Ken helped me get my Blue Link working. All this was accomplished with professionalism, caring and an sense of urgency so as the customer does not have to spend all day waiting. Thanks to Ken and his team I will return and use the service department in 3 months or 3750 miles. Al Cramer

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ken Demarest

    Service Advisor

    (5.0) 193 reviews

  • 5.0 out of 5
    October 3, 2019

    I was a walk in and I was greeted right away, Staci Casey listened to what I wanted in a car and delivered. Buying a new car can be extremely overwhelming... and I came out very confident in my purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Foster

    Sales Manager

    (4.9) 83 reviews

  • 5.0 out of 5
    October 1, 2019

    It was again a great oil change service it was our 5th time and am pretty sure will come back again when service is due.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2019

    Once again your team of technicians have proven themselves. I had an appointment with Ken and they took the car on time. I told them I needed it back... by 12:30 and it was ready by 10:30.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ken Demarest

    Service Advisor

    (5.0) 193 reviews

  • 5.0 out of 5
    September 28, 2019

    I called to see if they had a cancellation so they could work my car in for an oil change. I advised that I was going to be on the area. Scott said to... ask for him and he would get me taken care of. He did just what he said he would do.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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