Reviews

Average Ratings

4.9
842 lifetime reviews. Includes reviews of Freeman Mazda, Hyundai from DealerRater.com
  • John Luke is awesome

    I went to this dealership expecting to have to be stern and untrusting with the car sales man, and when John Luke told me upfront that he would al...


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    I went to this dealership expecting to have to be stern and untrusting with the car sales man, and when John Luke told me upfront that he would always be completely honest with me, I didn't believe him. However! He was COMPLETELY honest with me and was beyond helpful. He got me a fantastic deal on the car. Working with him was truly a blessing and I would recommend John Luke to anyone. We will be going back to him for our next car. Everyone there was very nice and professional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 30,000 mile checkup
    November 19, 2017

    As usual, the service center people are knowledgeable, helpful and informative and seem concerned that my expectations are met. They were met and ...


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    As usual, the service center people are knowledgeable, helpful and informative and seem concerned that my expectations are met. They were met and exceeded. That is why I have kept returning through the years.

    Does recommend this dealer
    Came in for service or repair

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  • Good buying experience
    November 14, 2017

    I hate having to haggle when buying a car. I didn't need to haggle and was not forced to buy anything I didn't want to buy. I was presented info a...


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    I hate having to haggle when buying a car. I didn't need to haggle and was not forced to buy anything I didn't want to buy. I was presented info and not pressured to buy anything extra. I went to many dealers and almost bought a car from another dealer until I went to finance office, that did not happen at Freeman. What we agreed to was what I signed, nothing more nothing less. Thanks!

    Does recommend this dealer

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  • New car purchase
    November 14, 2017

    The whole experience was made very easy!!! Great staff, many thanks to Maxanna!!! The Hyundai team made the buying process quick and easy. I look ...


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    The whole experience was made very easy!!! Great staff, many thanks to Maxanna!!! The Hyundai team made the buying process quick and easy. I look forward to coming back!!!

    Does recommend this dealer

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  • Two Warranty/Recall Repairs
    November 13, 2017

    Great experience, as always. They repaired by vehicle within the timeframe they outlined and were very courteous and professional. I will defini...


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    Great experience, as always. They repaired by vehicle within the timeframe they outlined and were very courteous and professional. I will definitely return to this location again.

    Does recommend this dealer
    Came in for service or repair

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  • Anna is AWESOME!
    November 13, 2017

    Anna provided friendly services in a timely manner. Anna provided valuable feedback that prevented issues with my coolant system. I live in Arlin...


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    Anna provided friendly services in a timely manner. Anna provided valuable feedback that prevented issues with my coolant system. I live in Arlington however, I will always bring my car to Freeman. I would give Anna 6 stars if I could.

    Does recommend this dealer
    Came in for service or repair

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  • Inette
    November 11, 2017

    Excellent customer service, I had a good experience and I am not complaining. I will recommend anyone looking to buy a car. The area is well maint...


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    Excellent customer service, I had a good experience and I am not complaining. I will recommend anyone looking to buy a car. The area is well maintained.

    Does recommend this dealer

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  • Maintenance is Top Drawer. The Best!
    November 10, 2017

    My experience at Freeman is the best I've ever had. It is one of the biggest selling points for me and my Lease of my second Sonata!


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    My experience at Freeman is the best I've ever had. It is one of the biggest selling points for me and my Lease of my second Sonata!

    Does recommend this dealer
    Came in for service or repair

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  • Not a Typical Slimy Car Dealership
    November 7, 2017

    Came back to purchase another vehicle from Freeman, that should tell you all you need to know. I assume I will always make the 4 1/2 hour drive fr...


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    Came back to purchase another vehicle from Freeman, that should tell you all you need to know. I assume I will always make the 4 1/2 hour drive from Houston to buy from Freeman. I trust them and I like them. They are the one dealership that I don't feel the need to shower after dealing with. Buying a car used to be a slimy experience for me. Freeman has made it a comfortable process. I know they are in business to make money, but they also understand that a long-term relationship will make them more money, and I'm OK with that.

    Does recommend this dealer

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  • Great place to take care of your car
    November 5, 2017

    We needed to adress several recall issues and some maintenance items. They were addressed in short order. We recommend them. Come here for your n...


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    We needed to adress several recall issues and some maintenance items. They were addressed in short order. We recommend them. Come here for your needs.

    Does recommend this dealer
    Came in for service or repair

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