Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
570 lifetime reviews. Includes reviews of Goodson Acura from DealerRater.com
  • Great customer service! Always a pleasure

    Whenever I need service or just have a question the Service Department at Goodson Acura is always pleasant and efficient. I've dropped by to have ...

    Dealer Response

    Thanks for the kind note! We're glad that you have had all your questions answered and needs met in a timely manner. We are very thankful for your...


    Show Full Review

    Whenever I need service or just have a question the Service Department at Goodson Acura is always pleasant and efficient. I've dropped by to have them check my tire pressure and help with my car's customized settings. They are always helpful and nice to talk to. They even wash my car for free! Their customer waiting room is clean and stocked with refreshments.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kind note! We're glad that you have had all your questions answered and needs met in a timely manner. We are very thankful for your business and look forward to serving you again soon. Don't be a stranger. Have a great week. Thanks again.


    Hide Full Review
  • Always greatservice
    May 28, 2017

    You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always c...

    Goodson Acura of Dallas

    Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you agai...


    Show Full Review

    You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check any recalls and history of times that I have had any work done. And you check recalls too. You all always explain the in's and out's of any work you suggest. Thanks!

    Does recommend this dealer
    Came in for service or repair
    Goodson Acura of Dallas

    Thanks for taking the time to stop by and provide feedback! We're pleased you had a 5-star experience with us and look forward to serving you again next time!


    Hide Full Review
  • Quick In & Out
    May 26, 2017

    Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consi...

    Goodson Acura of Dallas

    Thanks for bringing your vehicle to us for the recall! We appreciate every opportunity to serve you and look forward to the next! Thanks again.


    Show Full Review

    Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider).

    Does recommend this dealer
    Came in for service or repair
    Goodson Acura of Dallas

    Thanks for bringing your vehicle to us for the recall! We appreciate every opportunity to serve you and look forward to the next! Thanks again.


    Hide Full Review
  • Awesome experience!
    May 25, 2017

    Awesome experience! I have purchased many vehicles over my lifetime, but I must candidly admit your sales person Dave Chiles was incredibly resp...

    Goodson Acura of Dallas

    Thanks you for the kind note mentioning Dave! We appreciate you stopping by to share your note with us and we look forward to serving you again ne...


    Show Full Review

    Awesome experience! I have purchased many vehicles over my lifetime, but I must candidly admit your sales person Dave Chiles was incredibly responsive and professional! I will no doubt buy from him again in the future. He is indeed an invaluable asset to your company.

    Does recommend this dealer
    Goodson Acura of Dallas

    Thanks you for the kind note mentioning Dave! We appreciate you stopping by to share your note with us and we look forward to serving you again next time!


    Hide Full Review
  • Service on heated seat switch
    May 25, 2017

    Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day ri...

    Goodson Acura of Dallas

    Thanks for taking the time to stop by and provide feedback and choosing Goodson Acura even with the distance! We're pleased you had a 5-star expe...


    Show Full Review

    Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right on schedule.

    Does recommend this dealer
    Came in for service or repair
    Goodson Acura of Dallas

    Thanks for taking the time to stop by and provide feedback and choosing Goodson Acura even with the distance! We're pleased you had a 5-star experience with us and look forward to serving you again next time!


    Hide Full Review
  • Great customer service
    May 25, 2017

    I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car alway...

    Goodson Acura of Dallas

    Thanks for taking the time to stop by and provide feedback regarding the Service Department! We're pleased you had a 5-star experience with us an...


    Show Full Review

    I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car always leaves the service department clean.

    Does recommend this dealer
    Came in for service or repair
    Goodson Acura of Dallas

    Thanks for taking the time to stop by and provide feedback regarding the Service Department! We're pleased you had a 5-star experience with us and look forward to serving you again next time!


    Hide Full Review
  • Service
    May 24, 2017

    The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department...

    Goodson Acura of Dallas

    Thanks for the note! Glad to hear you enjoyed the waiting area. We look forward to serving you again next time! Thanks again!


    Show Full Review

    The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Much easier than I expected on a Saturday morning for an oil change.

    Does recommend this dealer
    Came in for service or repair
    Goodson Acura of Dallas

    Thanks for the note! Glad to hear you enjoyed the waiting area. We look forward to serving you again next time! Thanks again!


    Hide Full Review
  • Outstanding Service
    May 24, 2017

    First off, when I came in to by the car, Bart Womack was outstanding, patient and helpful. 5 stars Secondly, I brought it in yesterday,(May 23, 20...

    Goodson Acura of Dallas

    Cheryl, thank you so much for your sweet note. We sure appreciate the kind feedback and look forward to serving you again next time! Thanks for th...


    Show Full Review

    First off, when I came in to by the car, Bart Womack was outstanding, patient and helpful. 5 stars Secondly, I brought it in yesterday,(May 23, 2017 for the 1st oil change, Jasmine Carranza met me at the door, boom, set me up that quick. Oil change was done right of way. 5 stars Thirdly, Lance Key did a great job on the oil change and checking all the fluids, etc. No dirt or grime anywhere on my flooring or seats. 5 stars I have received such good service here. Before my MDX, I had an Avalon, which I took to Sports City Toyota for oil changes, etc. I would get there at 7:00 am first in line for an oil change and would have to wait at least 3 hrs. The last time I took it in, I said that is it, I will not buy another car from them. Acura's customer service is by far#1, great job in customer service. I have found that all of your employees are so corgial, kind, friendly and helpful. 5 STARS

    Does recommend this dealer
    Goodson Acura of Dallas

    Cheryl, thank you so much for your sweet note. We sure appreciate the kind feedback and look forward to serving you again next time! Thanks for the kind note and thanks for choosing Goodson Acura of Dallas! Thanks again and see you next time!


    Hide Full Review
  • Brian Smith
    May 23, 2017

    I've been car shopping for 4 months and it was an exhausting experience. When I found the special lease options through Goodsons I reached out and...

    Goodson Acura of Dallas

    Thanks for the kind rating and note regarding your experience with Brian! We appreciate your feedback and glad to see you had a 5-star experience...


    Show Full Review

    I've been car shopping for 4 months and it was an exhausting experience. When I found the special lease options through Goodsons I reached out and truly felt blessed by my experience. Brian was honest, kind, and helpful! I felt like he had my best interest at heart and was there to help me. Between my busy schedule they had everything ready for a fast pickup. I'd recommend this company to anyone looking to buy or lease! I already have told a few friends who are shopping. Thank you for all your help!

    Does recommend this dealer
    Goodson Acura of Dallas

    Thanks for the kind rating and note regarding your experience with Brian! We appreciate your feedback and glad to see you had a 5-star experience with us! Thanks again and see you next time!


    Hide Full Review
  • A-1 Service
    May 19, 2017

    The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but lat...

    Goodson Acura of Dallas

    We appreciate your feedback and appreciate the insight of your experience. We agree you should have been told about recommended items outstanding ...


    Show Full Review

    The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter I get an Email recommending additional service /maintenance items. It would have been much more convent & time efficient if I had been told about these additional items during my A-1 maintenance service so I could have authorized Goodson to proceed w/ these items. So now I find myself in the situation where I have to bring my vehicle back a second time to have all the maintenance recommended performed on my vehicle. Goodson you have lost the person to person human connection. NOT A GOOD THING!

    Does recommend this dealer
    Came in for service or repair
    Goodson Acura of Dallas

    We appreciate your feedback and appreciate the insight of your experience. We agree you should have been told about recommended items outstanding during your visit. If you don't mind, we'd like to find out who you worked with so we can address the issue. Please send us additional details of who you worked with and when to social@GoodsonAcura.com. Thanks again for your time and we'll talk soon.


    Hide Full Review