New 888-832-8417 Dealer Website
Used 888-713-1132 Email Dealer
Service 866-242-0557

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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
Average based on 61 reviews
  • Customer for Life

    First of all I am Speechless. My wife and I have pretty challenging credit, and I do mean challenging! Initially I called and spoke with Howard Gr...

    Dealer Response

    Kevin, Thank you for kind words about Howard and Reggie! We are thrilled that you had such a wonderful time here at the dealership and that we we...


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    First of all I am Speechless. My wife and I have pretty challenging credit, and I do mean challenging! Initially I called and spoke with Howard Griffith over the phone. I was very honest and open about our situation not excluding any details. He sensed my lack of faith of being able to even purchase a vehicle at this point, however he strongly encouraged me to fill out the application. My wife and I drove to their location still skeptical, and are immediately approached by one of the Sales Reps by the name of Reggie Huff. We explain the phone conversation with Howard to Reggie and after speaking with Howard, Reggie begins to cater to our every need. He was never pushy and only cared about helping us not only get into a vehicle but to ensure that we were pleased with what we purchased. My wife and I had been to several car dealerships that day and after rejection after rejection we figure this would be the same, but Reggie and Howard went to bat for us speaking with their bankers as if we were their family. I am just so impressed because they didn't have to do what they did for us, I mean they truly went above and beyond for us. My wife and I didn't have any vehicles at the time so we didn't have any insurance and didn't even think about if we got approved we would need the full coverage before leaving, but this wasn't a problem either as Reggie is calming my wife down seeing we are so close to the purchase he calls a fellow associate in the insurance industry who searches for the best deals for us and got us insured just like that. These guys, and gals are truly a blessing to my family and I, they are truly invested in their customer's and aren't just interested in making a quick buck. I would recommend them to anyone, if they can get us approved they can do the same for you. Thanks Metro Voltswagen!!! Sincerely, A Customer For Life- Kevin Bell

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Kevin, Thank you for kind words about Howard and Reggie! We are thrilled that you had such a wonderful time here at the dealership and that we were able to help you. It is always great to hear that we were able to make a customer's experience truly exceptional! If there is anything we can to do assist you in the future please let us know.


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  • Janet m

    GP did an exceptional job and helped me in everything I needed. I really do recommend to come see GP


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    GP did an exceptional job and helped me in everything I needed. I really do recommend to come see GP

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 VW Passet

    Thanks to GP and Luis for helping me get in a new vehicle. They made the numbers work.

    Dealer Response

    SW, thank you for reviewing GP and Luis! We are glad to hear they could seal the deal!


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    Thanks to GP and Luis for helping me get in a new vehicle. They made the numbers work.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    SW, thank you for reviewing GP and Luis! We are glad to hear they could seal the deal!


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2011

Metro VW: Proudly serving drivers in and around DFW since 1987!

Here at Metro VW, we dedicate ourselves to providing an outstanding experience for each customer, whether you are here for an oil change, or your family's next Volkswagen!

"Uncompromised customer service and consistent pricing since 1987!"