Reviews
Write a reviewThe reason I buy and maintain my trucks here are the...
The reason I buy and maintain my trucks here are the people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked together to make that happen in one morning as they both know my schedule. Thanks
Paul Schroeder is absolutely great to work with.Paul...
Paul Schroeder is absolutely great to work with. Paul does the work of 2 people,always makes you are the only customer at 5Star Ford Lewisville. My family all uses 5 Star Lewisville service department.for over 21 years. Sales managers come and go but the Service stays the same (GREAT SEVICE). You can tell that I like the Service Department. Count me a satisfied customer…
Hello dalelandrews, We will be sure to share your comments with Paul. Thanks for recognizing him and the Five Star Ford Lewisville service department. We welcome all of your questions at 972-221-2900. Don't hesitate to let us know when you have automotive concerns. Kind Regards, Chuck Lee, Service Director
Annette was very helpful and kept me up to date on my...
Annette was very helpful and kept me up to date on my vehicle. Staff was very friendly as well. Will definitely keep bringing my vehicle in for service.
Luis, Thank you for choosing the service department at Five Star Ford Lewisville. We will look forward to seeing you again. In the meantime, don't hesitate to call Annette, Paul, or me at 972-221-2900. Best Regards, Chuck Lee, Service Director
The truck is in my bosses name. But I have to say Ron...
The truck is in my bosses name. But I have to say Ron Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed
Thank you, Whawheezy77, for taking the time to rate your Five Star Ford Lewisville experience. We are here to help with all of your truck needs. Please don't hesitate to call Ron or me at 972-221-2900 when you need our vehicle knowledge. Take Care, Chuck Lee, Service Director
Customer Service consultant Ron Romano was very polite...
Customer Service consultant Ron Romano was very polite and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack's Ford Lewisville.
MrGarza, It was our pleasure to help with the care of your Expedition at Five Star Ford Lewisville. Ron and I want to answer all of your maintenance questions. Reach either of us at 972-221-2900. Safe travels and please stay in touch. Thank you, Chuck Lee, Service Director
Once again, Ron and the Service team at Five Star...
Once again, Ron and the Service team at Five Star Lewisville Ford took great care of me! They remember me and my car, always lay out great options, and keep me informed of progress! True professionals, all!
Hello randall.posey1, Thank you for your loyalty to Five Star Ford Lewisville. We sincerely value your business and hope to be of service to you again in the future. Please let Ron or me know when you need our advice at 972-221-2900. Best Regards, Chuck Lee, Service Director
Everyone was very thorough, helpful, and friendly. We...
Everyone was very thorough, helpful, and friendly. We would recommend this Ford service department. Thank you!
Thank you, allison, We are dedicated to providing our Five Star Ford Lewisville guests with outstanding customer service and quality work you can trust! We look forward to hearing from you again at 972-221-2900. Best Regards, Chuck Lee, Service Director
Very happy with the level of service received! 🙂 Service...
Very happy with the level of service received! 🙂 Service was done as quickly as possible
Hello ida.white! Thanks for the great star rating for Paul and Five Star Ford Lewisville. We look forward to being of service again. Between visits, reach us at 972-221-2900 when questions arise. Take care, Chuck Lee, Service Director
Took my car in for pre-paid oil change and tire rotation...
Took my car in for pre-paid oil change and tire rotation at my appointment time. They had me complete and on my way in 35 minutes. Great, courteous service. Thanks!
Thank you, TomD, for sharing your comments and recognizing Ron and his efforts. We really appreciate your business at Five Star Ford Lewisville. Let us know when we will see you again at 972-221-2900. We will look forward to it. Take Care, Chuck Lee, Service Director
Great service as usual. They came out to my office and...
Great service as usual. They came out to my office and did the service. Awesome.
Sss200, We appreciate hearing you found our Five Star Ford Lewisville mobile services convenient. Thank you for sharing your feedback and please call us again at 972-221-2900. Kind Regards, Chuck Lee, Service Director