Five Star Ford Lewisville

4.8
(1,206 reviews)
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:00am–6:30pm 8:30am–7:30pm
Tuesday 7:00am–6:30pm 8:30am–7:30pm
Wednesday 7:00am–6:30pm 8:30am–7:30pm
Thursday 7:00am–6:30pm 8:30am–7:30pm
Friday 7:00am–6:30pm 8:30am–7:30pm
Saturday 7:00am–4:00pm 8:30am–7:30pm
Sunday Closed Closed
(866) 413-2370 (866) 413-2370

Inventory

See all 166 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2003.
Sam Pack's Five Star Ford Lewisville is proud to be your trusted friend in the automotive business! Visit our website to read our customer reviews. We can't wait to add you to our list of Satisfied Customers!
Five Star Ford Lewisville

Service center

Phone number (866) 413-2370

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 32 employees View less employees

Reviews

4.8
(1,206 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Five Star Ford Lewisville from DealerRater.

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5.0

The reason I buy and maintain my trucks here are the...

The reason I buy and maintain my trucks here are the people. Zack coordinated my scheduled maintenance and Michael Bratcher got me a trade in value as I am considering ordering a Bronco. They worked together to make that happen in one morning as they both know my schedule. Thanks

5.0

Paul Schroeder is absolutely great to work with.Paul...

Paul Schroeder is absolutely great to work with. Paul does the work of 2 people,always makes you are the only customer at 5Star Ford Lewisville. My family all uses 5 Star Lewisville service department.for over 21 years. Sales managers come and go but the Service stays the same (GREAT SEVICE). You can tell that I like the Service Department. Count me a satisfied customer…

Dealer response

Hello dalelandrews, We will be sure to share your comments with Paul. Thanks for recognizing him and the Five Star Ford Lewisville service department. We welcome all of your questions at 972-221-2900. Don't hesitate to let us know when you have automotive concerns. Kind Regards, Chuck Lee, Service Director

5.0

Annette was very helpful and kept me up to date on my...

Annette was very helpful and kept me up to date on my vehicle. Staff was very friendly as well. Will definitely keep bringing my vehicle in for service.

Dealer response

Luis, Thank you for choosing the service department at Five Star Ford Lewisville. We will look forward to seeing you again. In the meantime, don't hesitate to call Annette, Paul, or me at 972-221-2900. Best Regards, Chuck Lee, Service Director

5.0

The truck is in my bosses name. But I have to say Ron...

The truck is in my bosses name. But I have to say Ron Ramono is one of the best dealership associate I have ever come across. He was on top of everything and answered my questions and kept me informed

Dealer response

Thank you, Whawheezy77, for taking the time to rate your Five Star Ford Lewisville experience. We are here to help with all of your truck needs. Please don't hesitate to call Ron or me at 972-221-2900 when you need our vehicle knowledge. Take Care, Chuck Lee, Service Director

5.0

Customer Service consultant Ron Romano was very polite...

Customer Service consultant Ron Romano was very polite and kept me informed of progress of work on my Expedition. Thank you Ron for his excellent customer service and, the whole service team of Sam Pack's Ford Lewisville.

Dealer response

MrGarza, It was our pleasure to help with the care of your Expedition at Five Star Ford Lewisville. Ron and I want to answer all of your maintenance questions. Reach either of us at 972-221-2900. Safe travels and please stay in touch. Thank you, Chuck Lee, Service Director

5.0

Once again, Ron and the Service team at Five Star...

Once again, Ron and the Service team at Five Star Lewisville Ford took great care of me! They remember me and my car, always lay out great options, and keep me informed of progress! True professionals, all!

Dealer response

Hello randall.posey1, Thank you for your loyalty to Five Star Ford Lewisville. We sincerely value your business and hope to be of service to you again in the future. Please let Ron or me know when you need our advice at 972-221-2900. Best Regards, Chuck Lee, Service Director

5.0

Everyone was very thorough, helpful, and friendly. We...

Everyone was very thorough, helpful, and friendly. We would recommend this Ford service department. Thank you!

Dealer response

Thank you, allison, We are dedicated to providing our Five Star Ford Lewisville guests with outstanding customer service and quality work you can trust! We look forward to hearing from you again at 972-221-2900. Best Regards, Chuck Lee, Service Director

5.0

Very happy with the level of service received! 🙂 Service...

Very happy with the level of service received! 🙂 Service was done as quickly as possible

Dealer response

Hello ida.white! Thanks for the great star rating for Paul and Five Star Ford Lewisville. We look forward to being of service again. Between visits, reach us at 972-221-2900 when questions arise. Take care, Chuck Lee, Service Director

5.0

Took my car in for pre-paid oil change and tire rotation...

Took my car in for pre-paid oil change and tire rotation at my appointment time. They had me complete and on my way in 35 minutes. Great, courteous service. Thanks!

Dealer response

Thank you, TomD, for sharing your comments and recognizing Ron and his efforts. We really appreciate your business at Five Star Ford Lewisville. Let us know when we will see you again at 972-221-2900. We will look forward to it. Take Care, Chuck Lee, Service Director

5.0

Great service as usual. They came out to my office and...

Great service as usual. They came out to my office and did the service. Awesome.

Dealer response

Sss200, We appreciate hearing you found our Five Star Ford Lewisville mobile services convenient. Thank you for sharing your feedback and please call us again at 972-221-2900. Kind Regards, Chuck Lee, Service Director

Read all 1,207 reviews