[{"id":26478,"personPtyId":40163155,"firstName":"Tom","lastName":"Martin","titleText":"New Car Sales Manager","shortBioText":"Position: Internet Sales Director\r\nExperience: 20+ sales/leasing experience\r\nAwards: Ford Sales Excellence-numerous winner.","emailTxt":"tommartin@fordcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":128,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/87ce66305268.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1254355200","industryStartDtUtc":"904608000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":26490,"firstName":"Michael","lastName":"Bratcher","titleText":"Product Specialist","shortBioText":"Position: Sales Consultant\r\nExperience: 5 Years\r\nAwards: Ford Sales Excellence","emailTxt":"michaelbratcher@fordcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/699832a2-ee42-4f5f-9f15-114fff4895eb.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":419474,"personPtyId":48517000,"firstName":"Jerry","lastName":"Crider","titleText":"Product Specialist","shortBioText":"Going on my 26th year in this great business, have three great boys, love to golf, fish and love to cook.","emailTxt":"jcrider@fivestarfordlewisville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/142feb01a044.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"738892800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521022,"personPtyId":51816087,"firstName":"Kyle","lastName":"Wasson","titleText":"Finance Manager","emailTxt":"kwasson@fordcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/6bb84ee0152c.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1099267200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":419477,"personPtyId":40189931,"firstName":"Kenneth","lastName":"Burke","titleText":"Product Specialist","emailTxt":"kburke@fivestarfordlewisville.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/2f2b56cb91f1.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"809913600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":563060,"firstName":"Patsy","lastName":"Dowdy","titleText":"Product Specialist","emailTxt":"pdowdy@fordcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/f88f1e87835e.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1525132800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":571578,"firstName":"Daryn","lastName":"Harkins","titleText":"Product Specialist","shortBioText":"I have been in the Automotive Industry since May of 2002. During that time I have had the opportunity to assist customers from of all walks of life, and have delivered vehicles to locations all over the world. Over the years, I have obtained the manufacturer certifications required to sell / represent vehicles from ten different manufacturers; Ford, Lincoln, Chrysler, Dodge, Jeep, Ram, Acura, Toyota, Harley Davidson, Polaris. \r\n\r\nTexas has been my home since 1984, and my wife Karen has had job opportunities that have enabled us to live in Germany and South Korea where we have visited over 25 countries. We have six children, four grandchildren, and an awesome Chihuahua named Millie that is over 12 years old.\r\n\r\nOur hobbies include traveling, hiking, snorkeling, beach combing for sea glass & sea shells, and metal detecting wherever we can. Karen maintains a travel blog called ThoughtsInTheBreeze.com (where I get to play webmaster). We enjoy aerial, land and underwater photography.","emailTxt":"dharkins@fordcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/e92d30df793a.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1020211200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":571588,"firstName":"Zack","lastName":"Nixon","titleText":"Service Advisor","emailTxt":"znixon@forcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":571582,"firstName":"Hugo","lastName":"Peralta","titleText":"Product Specialist","shortBioText":"","emailTxt":"HPbustos@fordcountry.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/21f1e0208242.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1527882780","industryStartDtUtc":"1512158036","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":162774,"firstName":"Ron","lastName":"Romano","titleText":"Service Advisor","shortBioText":"","emailTxt":"RonRomano@fordcountry.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/76bf21f3-77cd-4014-a209-40a7f47bb519.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":422968,"personPtyId":40189663,"firstName":"Whitney","lastName":"Patton","titleText":"Finance Manager","emailTxt":"wpatton@fordcountry.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/b70d5971bd0c.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":162775,"firstName":"Paul","lastName":"Schroeder","titleText":"Service Advisor","shortBioText":"","emailTxt":"PaulSchroeder@fordcountry.net","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/e4992920-f63b-4671-964d-0879776003e1.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":162759,"personPtyId":40214404,"firstName":"Tom","lastName":"Andrews","titleText":"Finance Director","emailTxt":"TomAndrews@fordcountry.net","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/1fc56567055a.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1062374400","industryStartDtUtc":"573177600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":521024,"firstName":"Mike","lastName":"Richardson","titleText":"Service Director","emailTxt":"mrichardson@fivestarfordlewisville.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1372636800","industryStartDtUtc":"712627200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":379098,"personPtyId":40185992,"firstName":"Justin","lastName":"Compton","titleText":"Fleet Manager","emailTxt":"jcompton@fivestarfordlewisville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/30f59bfa056b.jpg","drDealerId":22932,"dealerEmpStartDtUtc":"1054425600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":571589,"firstName":"Kyle","lastName":"Evans","titleText":"Service Advisor","emailTxt":"kevans@fordcountry.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":162798,"firstName":"Jim","lastName":"Trouy","titleText":"Parts Director","shortBioText":"","emailTxt":"jtrouy@fordcountry.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/acf91951-5c34-4536-9df2-44143b926687.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":521018,"personPtyId":44047793,"firstName":"Danica","lastName":"Perez","titleText":"Fleet Consultant","emailTxt":"dperez@spford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":162763,"personPtyId":43007503,"firstName":"Kerry","lastName":"Ross","titleText":"Fleet Manager","emailTxt":"kross@fordcountry.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22932/employees/348d7f32-bb8e-4cdf-8a89-bf3905b306a8.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":521036,"firstName":"Sue","lastName":"Bowman","titleText":"Employee Relations Manager","emailTxt":"sbowman@fivestarfordlewisville.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22932,"certifiedEmployee":false,"deptDscrp":"Management"}]

Five Star Ford Lewisville

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 7:30 PM
Service 7:00 AM - 6:30 PM

Five Star Ford Lewisville Hours

Sales

Monday

8:30 AM - 7:30 PM

Tuesday

8:30 AM - 7:30 PM

Wednesday

8:30 AM - 7:30 PM

Thursday

8:30 AM - 7:30 PM

Friday

8:30 AM - 7:30 PM

Saturday

8:30 AM - 7:30 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2003

Sam Pack's Five Star Ford Lewisville is proud to be your trusted friend in the automotive business! Visit our website to

...

read our customer reviews. We can't wait to add you to our list of Satisfied Customers!

"Five Star Ford Lewisville"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1163 lifetime reviews. Includes reviews of Five Star Ford Lewisville from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 25, 2020

    Paul is a conscientious skilled individual who helps his customers very well I am pleased to have his expertise with my automobile Judy Groening ... Thank you every time

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Sam Pack's Five Star Ford Lewisville

    Hello Judy, Thank you for endorsing Paul, Mike, and our service team at Five Star Ford Lewisville. Keeping you safe and comfortable during your drive ...time is our goal. Please stay in touch at 972-221-2900. We are always happy to offer our vehicle advice. Safe Travels, Anthony Dimola, Service Director


    Worked with:
    Paul Schroeder

    Service Advisor

    (4.7) 38 reviews

    Mike Richardson

    Service Director

    (4.5) 10 reviews

  • 5.0 out of 5
    September 14, 2020

    I set an appointment online and requested a loaner. they told me they only have rentals when I got there and wouldn't honor what they promised. I brought... my truck in for a previous repair that was not done correctly and an oil change. When I spoke with the service manager on how it said loaner instead of rental online his response was "I will have IT look at it". I will not be coming back for repairs or to purchase a new vehicle at any Sam Pack dealership. They have changed and no longer customer focused.

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    Does recommend this dealer
    Came in for service or repair
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    Rodney

    Kudos to Anthony Dimola and Tony King who took ownership of the situation and made it right. I told Anthony I would be back in the future.

  • December 29, 2018

    Casey Patton, Sales Consultant and Tom Martin, Internet Manager we’re very courteous and helpful. They both went out of their way to help me find the... best car that I would be completely satisfied with. The Finance Manager Kyle Wassin was also extremely helpful and personable. All three gentleman answered all of my questions thoroughly. I am a very satisfied customer who will return to this dealership to buy/lease in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kristi, We would love to have you back for your future auto needs. Serving you with consistent quality care whenever you have car care needs is our g...oal. Thank you for sharing and welcome to Five Star Ford Lewisville. Happy New Year, Justin Compton, General Sales Manager


    Worked with:
    Tom Martin

    New Car Sales Manager

    (5.0) 128 reviews

    Kyle Wasson

    Finance Manager

    (5.0) 36 reviews

  • 5.0 out of 5
    June 29, 2020

    DAVID IS GREAT! He understands my credit situation and has been working very hard to get me approved and get me into my dream car! I highly recommend this... dealership to anyone that is in need of car. ALSO, if you are looking for a dealership to be extremely fair and straight with you look no further! This dealer tells it how it is. No sales gimmicks no BS here. Thank you David so much man you have been a great help to both me and my family! PS: I made a previous review which I admit was really negative.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Nate! Thank you for your recommendation of Five Star Ford Lewisville. We are excited to have you driving one of your cars and we want to contin...ue providing you with excellent customer care. Please stay in touch at 972-221-2900 when you have technical or care concerns. We look forward to helping you again. Take Care, Jay Odom, General Sales Manager

  • 4.0 out of 5
    May 24, 2020

    JP sold me a 2019 F-150 getting me out of my 2013 F-150. I loved my old truck but really love my Newer truck JP is a great salesman a great person to deal... with. I would recommend anyone looking to go see JP as 5 Star Ford of Lewisville.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on the purchase of your F-150! Your recommendation of JP and Five Star Ford Lewisville is appreciated and we hope you stay in touch a...t 972-221-2900. We look forward to helping you enjoy your truck. Thank you, Jay Odom, General Sales Manager

  • 1.0 out of 5
    May 12, 2020

    Purchased a truck and found the tires were 11 years old. They were unable to work on them and they informed me the tires were from 2009! The tire company... told me they should have never sold me a vehicle with 11 year old tires.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello Mr. Hanley, Thank you for your feedback regarding the purchase of your truck. Please reach out to me at jodom@fordcountry.net or at 972-221-2900.... I will gladly review the purchase of your vehicle and the 'as is' status at delivery. You are a valued customer and we will gladly speak with you. Respectfully, Jay Odom, General Sales Manager


    Worked with:
    Patsy Dowdy

    Product Specialist

    (5.0) 14 reviews

  • 5.0 out of 5
    January 28, 2020

    Hi We have 2 older Fords ( Explorer and Escape ) and we get our vehicles serviced at Ford Lewisville with Zack. He is always so helpful and only tells... us what actually needs to be fixed/replaced. We even brought our other daughters Jeep in and had the Works tune-up and had the brakes fixed. Just wanted to give a shout out to Zack in Ford Service and say Thanks! Greg

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    Does recommend this dealer
    Came in for service or repair
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    Sam Pack's Five Star Ford Lewisville

    Thank you, Greg, for recognizing Zack and his efforts to keep your vehicle running well. A well-maintained vehicle increases the longevity of its life... and our team is happy to help your family with your automotive care. Please stay in touch with Zack or me at 972-221-2900. We value the O'Hearn family at Five Star Ford Lewisville. Take Care, Mike Richardson, Service Director


    Worked with:
    Zack Nixon

    Service Advisor

    (5.0) 14 reviews

  • 5.0 out of 5
    January 16, 2020

    This is my 8th purchase from 5 Star Ford and want to say Kenneth was the best Salesman I've worked with on buying a new car or truck from, We stopped in... to buy seat covers for my older F250 and after having such a great visit and meeting Amberle Alford and hearing about Ford's new car specials from someone in Aftermarket sales we came back to buy. Kenneth wasn't like any salesmen I've meet or dealt with in the past, Kenneth was Outstanding never pushed us and never made us feel like we were just another sale for someone, he has gone above and beyond even after the sale.

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    Does recommend this dealer
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    Sam Pack's Five Star Ford Lewisville

    Thank you very much, scottirick.si! We are grateful for every one of your eight buys at Five Star Ford Lewisville. Your recognition of Amberle and Ken...neth is appreciated and we want to help you fully enjoy your new vehicle. Please stay in touch at 972-221-2900. It is our goal to be your dealer for many more years. Thanks again, William Mills, General Sales Manager


    Worked with:
    Kenneth Burke

    Product Specialist

    (5.0) 32 reviews

  • 1.0 out of 5
    January 7, 2020

    I dropped my truck off at Five Star Ford Lewisville 8/21 after my trucks check engine light came on while driving on 121. Truck wouldn't move or start... so I had it towed in for service. I bought the truck from Five Star Ford Lewisville as a certified pre owned truck and had 140 miles left on my powertrain warranty. I patiently waited as one week became one month, then two until I was told to come pick up my truck that it was ready but for some reason the check engine is still on "but don't worry everything is fine". The audacity for any dealership to say that to a customer is beyond frightening. Because of the simple fact that if the truck was fixed, it wouldn't have a check engine light on and also because my warranty would be out in a matter of days I told them my truck isn't fixed and is even telling them it's still messed up. Couple days later I get a call that it's just a spark plug issue and they assured me while it's not covered, once that's done the check engine light would go away. At this point Im starting to realize I'm getting played by the dealership to not have to fix my truck, let warranty run out and then be told "sorry can't help ya". Told them I'd pay for the spark plugs and labor and to authorize the work so check engine light goes away. I don't hear from them for another 2 months. Spark plugs take an hour at worst. Finally get the call end of December that my truck is ready for pick up and check engine light is gone, ended up being "another part" and they had it replaced. Picked up the truck yesterday and my check engine light is back on and truck is sputtering like it's all kinds of messed up still. Pictures attached to show when I dropped off truck, picked up and check engine light today. I can't help but feel like they knew exactly what they were doing and crossed their fingers that check engine light didn't come on until a couple days later. Beyond disappointed with the experience I've had thus far to say the least and can't believe a large dealership would put customers in this position. I can't begin to imagine how many times they've done this same thing and had the customers come back a couple miles over warranty only to tell them kick rocks.

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    Does not recommend this dealer
    Came in for service or repair
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    Sam Pack's Five Star Ford Lewisville

    My name is William Mills with Five Star Ford Lewisville and I wanted to get in touch regarding your DealerRater review. We're very sorry to hear about... your experience, and want to do everything we can to make things right. Please contact me so that we can discuss this further and work towards a resolution.The last thing I want is to inconvenience you further, but we take our reviews very seriously and believe that you may have listed the wrong employee on your review. You have listed me, William Mills, on your review, since I am not in the service department I wanted to check to see who you dealt with? Would you please consider updating your review to list the correct person? All you need to do to edit the employee is to log in to your DealerRater account and select "My Tools" where you can edit your review, including the employees worked with.We remain committed to doing anything we can to fix the issues you experienced, so please contact me or Mike Richardson, Service Director, at 972-221-2900 as soon as possible so we can discuss this further.Sincerely,William Mills

  • 5.0 out of 5
    December 31, 2019

    Overall, what a great car buying experience! My sales advisor, Hugo, is a professional honest advisor. Finance Managers, Saxon and Kyle are good guys too.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Happy New Year from everyone at Five Star Ford Lewisville! Hugo and our sales team are available to continue serving your vehicle questions when you c...all us at 972-221-2900. It is important to us that we provide you with the knowledge to enjoy a comfortable drive time. Thank you for sharing your feedback. Take Care, William Mills, General Sales Manager

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