Five Star Ford Lewisville

5.0
(2,329 reviews)
Visit Five Star Ford Lewisville
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:30pm 7:00am–7:00pm
Tuesday 8:30am–8:30pm 7:00am–7:00pm
Wednesday 8:30am–8:30pm 7:00am–7:00pm
Thursday 8:30am–8:30pm 7:00am–7:00pm
Friday 8:30am–8:30pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (833) 220-0371 (833) 220-0371
Used (469) 293-3475 (469) 293-3475
Service (877) 668-3918 (877) 668-3918

Inventory

See all 308 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2022.
Sam Pack's Five Star Ford Lewisville is proud to be your trusted friend in the automotive business! Visit our website to read our customer reviews. We can't wait to add you to our list of Satisfied Customers!
Five Star Ford Lewisville

Service center

Phone number (877) 668-3918

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 39 employees View less employees

Reviews

5.0
(2,329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford Lewisville from DealerRater.

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5.0

The service and willingness to explain and help better

The service and willingness to explain and help better understand the process was great. The guys who helped me were straight forward and easy to speak to.

5.0

The service and willingness to explain and help better

The service and willingness to explain and help better understand the process was great. The guys who helped me were straight forward and easy to speak to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Marsh652780, We are thrilled to hear that your experience at Five Star Ford Lewisville met your expectations. Xavier and Matthew are available at 972-221-2900 if questions arise with your Ford. We are committed to providing high standards in customer satisfaction. Thank you for your business and review! Take care, Kelly Blackwell, General Manager

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5.0

I’m very happy with the service.

I’m very happy with the service. The work was completed when it was promised

5.0

I’m very happy with the service.

I’m very happy with the service. The work was completed when it was promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sunridge, Thank you for choosing Five Star Ford Lewisville, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. We want you knowledgeable about your Ford. Take care, Kelly Blackwell, General Manager

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5.0

They made servicing my vehicle very easy.

They made servicing my vehicle very easy. Didnt usually take my vehicle for service to the dealer, but with the great experience when i purchased the vehicle, i thought I'd try their service. From the lady on the phone and who set up the appointment (dont remember her name), to Chris who picked up and returned my vehicle, to Craig, my service advisor, all were top notch. Did the required maintenance and open recalls timely and has my vehicle back the same day. Will be going back to the dealer for service again

5.0

They made servicing my vehicle very easy.

They made servicing my vehicle very easy. Didnt usually take my vehicle for service to the dealer, but with the great experience when i purchased the vehicle, i thought I'd try their service. From the lady on the phone and who set up the appointment (dont remember her name), to Chris who picked up and returned my vehicle, to Craig, my service advisor, all were top notch. Did the required maintenance and open recalls timely and has my vehicle back the same day. Will be going back to the dealer for service again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

BM, Your feedback is an essential part of our continuous efforts to enhance the overall customer experience. Thank you for taking the time to share your comments. We look forward to scheduling future appointments at 972-221-2900. Best regards, Kelly Blackwell, General Manager

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5.0

Great customer service, easy financing, always willing to

Great customer service, easy financing, always willing to the extra mile to help out customers!

5.0

Great customer service, easy financing, always willing to

Great customer service, easy financing, always willing to the extra mile to help out customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eddie, We extend our thanks for choosing Five Star Ford Lewisville for your automotive needs. Your trust is truly appreciated, and we are honored to have had the opportunity to assist you in finding the perfect vehicle. Reach our team at 972-221-2900 if technical or care questions arise. We look forward to serving you in the future and hope you enjoy every moment with your new Ford. Sincerely, Kelly Blackwell, General Manager

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5.0

I Have purched 2 vehicles from this dealership and from

I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well.

5.0

I Have purched 2 vehicles from this dealership and from

I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, Christian, on your latest purchase at Five Star Ford Lewisville. We are committed to providing exceptional service and ensuring your satisfaction throughout your ownership journey. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. Thank you for you loyalty! Best regards, Kelly Blackwell, General Manager

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5.0

They kept me informed throughout the day, by texting me,

They kept me informed throughout the day, by texting me, as to where my car was in the process.

5.0

They kept me informed throughout the day, by texting me,

They kept me informed throughout the day, by texting me, as to where my car was in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Connie, We really appreciate helping you care for your Ford. Thank you for recommending the Five Star Ford Lewisville service center. It will be great to hear from you again at 972-221-2900. Safe travels! Best regards, Kelly Blackwell, General Manager

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5.0

They were fair reasonable and understanding.

They were fair reasonable and understanding. Theu let me work the deal on my budget

5.0

They were fair reasonable and understanding.

They were fair reasonable and understanding. Theu let me work the deal on my budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Raymond, Thank you for shopping at Five Star Ford Lewisville. JR, Xavier, and the entire Five Star Ford Lewisville team want to make certain you enjoy your new Ford. Stop by or call 972-221-2900 to review the technology on your vehicle any time. Best regards, Kelly Blackwell, General Manager

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5.0

Very friendly shuttle person.

Very friendly shuttle person. Kept me informed of services needed and when car was completed.

5.0

Very friendly shuttle person.

Very friendly shuttle person. Kept me informed of services needed and when car was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jane, for visiting the Five Star Ford Lewisville service center. Communication is a priority and we welcome future maintenance or repair questions at 972-221-2900. We appreciate you and your endorsement. Best regards, Kelly Blackwell, General Manager

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5.0

The sale rep and financial rep were extremely helpful

The sale rep and financial rep were extremely helpful with my needs in finding the ideal vehicle for me. Very respectful and professional, they did a great job in being forthcoming with the purchasing process.

5.0

The sale rep and financial rep were extremely helpful

The sale rep and financial rep were extremely helpful with my needs in finding the ideal vehicle for me. Very respectful and professional, they did a great job in being forthcoming with the purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, ignatiusjones78, for shopping at Five Star Ford Lewisville. We focus on getting our customers what they want. As you begin enjoying your Ford, reach Zack, Lane, or me at 972-221-2900 with questions. Customer satisfaction continues long after the sale. Best regards, Kelly Blackwell, General Manager

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5.0

As always i appreciate the Excellent service provided by

As always i appreciate the Excellent service provided by the team and specifically Ron who is always going above and beyond for the customer

5.0

As always i appreciate the Excellent service provided by

As always i appreciate the Excellent service provided by the team and specifically Ron who is always going above and beyond for the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, estevano, for taking the time to rate your Five Star Ford Lewisville service visit. Reach Ron and our team at 972-221-2900 when your vehicle needs future care. We are always here to share our expertise. Safe travels, Kelly Blackwell, General Manager

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