Reviews
Paul and his team in Fleet Services are great to work
Paul and his team in Fleet Services are great to work with. I took my Diesel truck in for the ERG repair and was absolutely impressed with the level of support Paul’s team gave us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that your truck needs were met during your Five Star Ford Lewisville service visit. . Thanks for the awesome rating and comments for Paul and the team. When we can be of further help, please reach us at 972-221-2900. Safe travels. Best Regards, Kelly Blackwell, General Manager
very professional.
very professional. pleasure to work with. fast easy purchase. found used cadillac online. met moe for test drive (nice guy!) agreed on price and picked up a few days later after full service. car is perfect!! thank you Moe!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kimberlyccarson, Congratulations on your car purchase at Five Star Ford Lewisville. Moe and I continue to be available at 972-221-2900 when questions arise. Give us a call or stop by when we can be of further service. Thank you for your business and endorsement, Kelly Blackwell, General Manager
Good rating because the my car service was not completed
Good rating because the my car service was not completed in the time frame predicted. Otherwise it would have been an excellent rating
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Rstew1936, Thank you for your candid feedback. We know your time is valuable and we hope to have the chance to see you again at Five Star Ford Lewisville. Please feel free to reach me at 972-221-2900. I will do all that I can to make sure you get back on the road in a timely manner. Sincerely, Kelly Blackwell, General Manager
I've always received excellent service from 5 Star Ford
I've always received excellent service from 5 Star Ford Lewisville, whether buying a vehicle or having a vehicle serviced! Paul Schroeder has always been great! Paul keeps me updated on my vehicle, completes the vehicle service as quick as possible! High quality service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul1956, Your loyalty to Five Star Ford Lewisville is greatly appreciated. Communication is very important and we will continue to strive to keep you informed about your Ford. Reach us any time at 972-221-2900. Thank you for your business and feedback, Kelly Blackwell, General Manager
Easy to deal with.
Easy to deal with. Service has always been helpful, kept us up to date on what needs to be done and when it will be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gierczaka, On behalf of Ron and the Five Star Ford Lewisville team, thank you for your business. It is great to receive your high marks for our service department. Please let us know when you need our help again at 972-221-2900. We are here for you! Thank you, Kelly Blackwell, General Manager
Zach, at Sam Pack 5 Star dealership, did an excellent
Zach, at Sam Pack 5 Star dealership, did an excellent job. He’s not only professional but also personable and friendly, keeping me informed of every step along the way. I am very appreciative of his concern for good service to his customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jangrace, Thank you for recognizing Zack and Five Star Ford Lewisville. Customer satisfaction is always the goal. Zack and our team want to make certain every visit is efficient. Please let us know when we can expect you again at 972-221-2900. Best Regards, Kelly Blackwell, General Manager
I love the service I receive from Pete.
I love the service I receive from Pete. Very personalized and always keeps me informed. Everyone we met during the service appointment today was great. Everyone was so personable and went out of their way to make sure we had everything we needed while we waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Renea, Thank you for sharing your Five Star Ford Lewisville experience. Pete is a great source of Ford knowledge, so don't hesitate to reach him and our techs at 972-221-2900 whenever you have concerns. We are here for you! Best Regards, Kelly Blackwell, General Manager
My latest experience at the dealership was excellent and
My latest experience at the dealership was excellent and would recommend their services to anyone/ family members.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for continuing to choose Five Star Ford Lewisville, Vebrons. Your business and referrals are appreciated. When Paul and our techs can address your Ford's maintenance, reach us at 972-221-2900. We look forward to seeing you again. Take Care, Kelly Blackwell, General Manager
I dealt with Chris in the service center and he kept me
I dealt with Chris in the service center and he kept me informed throughout the process of my car being fixed. Great customer service. If your car needs anything done in service ask for Chris!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jarredgamble, We are happy we could be of service at Five Star Ford Lewisville. Thank you for the 5-star review. Chris and our techs welcome all of your care questions at 972-221-2900. Call us any time! Safe travels, Kelly Blackwell, General Manager
Excellent service from service advisor Annette.
Excellent service from service advisor Annette. Could not be better. Will always use this deslership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sam Pack is number 1 in service
Bwachal, It is great to hear from you! Thank you for recognizing Annette and Five Star Ford Lewisville. Customer satisfaction is truly a priority. Between visits, don't hesitate to call with your vehicle questions at 972-221-2900. We want to help you fully enjoy your Ford. Thanks again, Kelly Blackwell, General Manager