Reviews
owner
I own a Lincoln Navigator. The vehicle service has been excellent. Richard Ancheta has always done a great job for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Robert, Many thanks for bringing your car in to be serviced. Richard is one of our best employees, and I am not surprised at all that he provided such excellent service. Let us know if there is anything else we can assist you with moving forward. Regards, William Palasota GM
customer
Customer experience was excellent. Everybody was cordial and professional and worked in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Robert, Thank you for coming in to David McDavid Plano Lincoln. We strive to provide excellent service at all times. Have a great holiday! Regards, William Palasota GM
BEST SERVICE
There have been many improvement in the dealership since I bought the Lincoln. Waiting are is large, clean and bright. Quiet room to get away from the TV is excellent. Service Manager Ed was friendly and helpful as always. He got me in and our quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, Thanks for the kind words. We have a mission of providing the best service around, and constantly improving the customer experience. We will let Ed know that you were pleased with his service. Regards, William Palasota GM
Great Service and cutomer service
Over the years I have purchased or leased over 10 car from David McDavid Lincoln, this speaks for itself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow Rube! That's great to hear. We definitely appreciate your loyalty. Please don't hesitate to let me or my team know if you have any questions or need anything in the future. Will Palasota, General Manager
Great Service!
As always the work was done as said and vehicle was ready when I was told.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Doug and thank for choosing David McDavid's Plano Lincoln. We aim to perform all service thoroughly and with as much attention to detail to possible so I am glad to know that was the case for you. Please let me know if you have any questions or concerns in the future. Will Palasota, General Manager
I Love McDavid Plano Lincoln Service Department
I have been bringing my cars to this dealership for over 10 years. I have always liked their attentive service and I trust their advice so much so that I am considering staying with a Ford product (even though other cars are higher rated) just so I can get my new car serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Take Care of Me and my Car!
Staff is always efficient and never fails to explain repair or maintenance necessary and the reason for either one. They take care of me as well as my car by allowing me to tell them what I can afford and staying within my budget.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! We greatly appreciate your business, and thank you again for the review!
Service on MKC
First oil change on our new MKC. Always professional and best service department in DFW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Leslie! Thank you for choosing David McDavid's Plano Lincoln to service your new MKC. I appreciate your business and look forward to working with you again soon. Will Palasota, General Manager
Great service
Great Job!! Enjoy the warm welcome and hostility from te staff. Always a good experience .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rosemary and thank you for recommending David McDavid's Plano Lincoln. We're glad to have you as a loyal customer and look forward to working with you again soon. Will Palasota, General Manager
Wayne Betts
Great service, cordial, efficient, knowledgeable and offered suggestions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Lesley. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the great review of David McDavid's Plano Lincoln!