Battlefield Ford of Culpeper

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Reviews

Average Ratings

4.8
101 lifetime reviews.
  • Great experience awesome staff great prices!

    I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stu...

    Dealer Response

    Wonderful!! Thank you


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    I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wonderful!! Thank you


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  • Truck Fan

    Cheryl was great to work with she made the process quick and painless.

    Dealer Response

    Excellent! Thank you.


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    Cheryl was great to work with she made the process quick and painless.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Excellent! Thank you.


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  • Great experience. We drove from Richmond.

    We shopped around for about a month in the state of Virginia and Maryland. We looked at locally owned dealers and "volume" dealers. Price initiate...

    Dealer Response

    Wonderful! Glad to hear this. Thank you for your business and feedback!


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    We shopped around for about a month in the state of Virginia and Maryland. We looked at locally owned dealers and "volume" dealers. Price initiated the sale but the following are what prompted us to go with complete the business transaction with Battlefield: 1. Battlefield and other dealers went through my wife first. I did not want to do business with someone that doesn't respect my wife or treats her in a stereotype that occurs during car sale transaction. Battlefield was respectful, upfront and kind. Adam and Melissa were great and I would reach back out them again as my first choice when purchasing another vehicle 2. They were upfront about what Internet pricing entails and what those prices reflect. 3. There were lots of back and forth requests for information and pricing. They were quick to respond and patient/kind when items we requested simply were not feasible 4. Great facilities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wonderful! Glad to hear this. Thank you for your business and feedback!


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  • Cheryl is a great person to work with

    I had the best experience working with Cheryl. I love my new used SUV. Thanks Cheryl.

    Dealer Response

    Thank you.


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    I had the best experience working with Cheryl. I love my new used SUV. Thanks Cheryl.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you.


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  • Cheryl was Great!

    Cheryl was great to work with. She is very knowledgeable and honest. Thanks again. I love my Edge!

    Dealer Response

    Excellent! Thank you.


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    Cheryl was great to work with. She is very knowledgeable and honest. Thanks again. I love my Edge!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Excellent! Thank you.


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  • Service Dept is great!

    I purchased my 2013 Ford Fiesta in 2014. This car is equipped with clutch in the automatic transmission. I have had to have the clutch replaced se...

    Dealer Response

    Wonderful! Thank you.


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    I purchased my 2013 Ford Fiesta in 2014. This car is equipped with clutch in the automatic transmission. I have had to have the clutch replaced several times now due to Ford making a lousy transmission in this year of vehicle. Every time I bring my car in I always get a free loaner. The guys at the service desk are always super nice and courteous to me. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Wonderful! Thank you.


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  • The Best!

    I have been dealing with Battlefield Ford since 2006. Their service is the best! I recently purchased my 3rd pickup and 2nd SUV from them. Whither...

    Dealer Response

    Wonderful! Thank you for your positive feedback and continued business!


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    I have been dealing with Battlefield Ford since 2006. Their service is the best! I recently purchased my 3rd pickup and 2nd SUV from them. Whither purchsing or having your vechicle serviced, Battlefield Ford is the most professional and friendliest dealer around. Great product, service and people.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Wonderful! Thank you for your positive feedback and continued business!


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  • Easy, friendly buying exerience

    Sorry I have to give you a poor review on the facilities. I know you are remodeling and it looks like it will be great when it is done. As for the...

    Dealer Response

    We are anxious for the construction to end, with the plan of a beautiful, very customer friendly building coming! We do apologize for the faciliti...


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    Sorry I have to give you a poor review on the facilities. I know you are remodeling and it looks like it will be great when it is done. As for the service and buying experience, those are great. Bob Calhoun and the rest are a pleasure to work. I bought three vehicles so just copy this review to the other two. Thanks Steve

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are anxious for the construction to end, with the plan of a beautiful, very customer friendly building coming! We do apologize for the facilities in the meantime. Construction is expected to be over at summertime! Thank you for your repeat business, and kind words about the Sales & Service Team. We look forward to working with you in the future!


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  • Great service!

    Their service department is always great, I won't go anywhere else!

    Dealer Response

    Wonderful! Thank you for the feedback!


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    Their service department is always great, I won't go anywhere else!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wonderful! Thank you for the feedback!


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  • fast service

    I did not have an appointment but I was out within 1.5 hours .

    Dealer Response

    Awesome! Thank you!


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    I did not have an appointment but I was out within 1.5 hours .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Awesome! Thank you!


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